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Dimplex EWM-COPPER Troubleshooting Manual
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Dimplex EWM-COPPER Troubleshooting Manual

Electric wall mounted fireplace
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Download this manual See also: Service & Parts Manual
ELECTRIC WALL MOUNTED FIREPLACE
MODEL EWM-COPPER
EWM-SS
TROUBLE SHOOTING GUIDE

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Summary of Contents for Dimplex EWM-COPPER

  • Page 1 ELECTRIC WALL MOUNTED FIREPLACE MODEL EWM-COPPER EWM-SS TROUBLE SHOOTING GUIDE...
  • Page 2 EWM-COPPER, EWM-SS TROUBLE SHOOTING GUIDE APPEARANCE Problem Flame frozen. Probable Cause Loose wiring or defective flame motor. Solution Check all wiring for loose connections, repair/replace as necessary. If wiring connections are suitable, replace flame motor. Service Manual Reference Page 9 Problem Flame not bright, flame not visible.
  • Page 3 EWM-COPPER, EWM-SS TROUBLE SHOOTING GUIDE APPEARANCE Problem Stove does not turn on. Probable Cause Defective main power on/off switch or loose wiring. Solution Check all wiring for loose wiring connections, repair/replace as necessary. If all wiring connections are suitable check the main on/off switch for proper operation.

  • Page 4: Heater Assembly

    EWM-COPPER, EWM-SS TROUBLE SHOOTING GUIDE HEATER ASSEMBLY Problem Heating element is glowing red. Probable Cause Normal operation or defective heating assembly. Solution Small glowing sections of the element are considered normal. If larger glowing sections are causing the heater to trip the thermal cut out, unplug, discontinue use and replace the heater assembly.
  • Page 5 EWM-COPPER, EWM-SS TROUBLE SHOOTING GUIDE HEATER ASSEMBLY Problem Heater is not turning off. Probable Cause Defective switch or loose wiring or defective heater assembly. Solution Check all wiring for loose wiring connections, repair/replace as necessary. If all wiring connections are suitable check heater on/off switch & heater assembly for proper operation.
  • Page 6 EWM-COPPER, EWM-SS TROUBLE SHOOTING GUIDE HEATER ASSEMBLY Problem Heater emits an odor. Probable Cause Normal operation or loose wiring or defective heater assembly. Solution Normal operation is when the heater emits an odor for a brief period after the heater is turned on. The heater is burning off any dust accumulated during manufacturing or operation.

  • Page 7: Troubleshooting Guide

    EWM-COPPER, EWM-SS TROUBLE SHOOTING GUIDE NOISE Problem Excessive noise with the heater on. Probable Cause Excessively dirty blower or defective heater assembly. Solution Remove the heater assembly cover and clean the dust out of the blower, if noise persists replace heater assembly or see below.
  • Page 8 EWM-COPPER, EWM-SS TROUBLE SHOOTING GUIDE GENERAL Problem Circuit breaker trips or fuse blows when the unit is turned on. Probable Cause Improper circuit current rating. Solution Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug the unit into another outlet or install on a dedicated circuit with a 15 amp rating.

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Ewm-ss