Picking Up a Redirected Call on Your Phone
Call PickUp allows you to answer a call that is ringing on a coworker's phone by redirecting the call
to your phone. You might use Call PickUp if you share call-handling with coworkers.
If you want to...
Answer a call that is ringing on
another extension within your call
pickup group
Answer a call that is ringing on
another extension outside of your
group
Answer a call that is ringing on
another extension in your group or in
an associated group
D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
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Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0
Then...
1. Do one of the following:
• If the PickUp button or softkey is available,
press it.
• If the PickUp button or softkey is not available,
go off-hook to display the PickUp softkey, then
press it.
If your phone supports auto-pickup, you are now
connected to the call.
2. If the call rings, press Answer to connect to the call.
1. Do one of the following:
• If the Group PickUp button or GPickUp softkey
is available, press it.
• If the Group PickUp button or GPickUp softkey
is not available, go off-hook to display the
GPickUp softkey, then press it.
2. Enter the group pickup code.
If your phone supports auto-pickup, you are now
connected to the call.
3. If the call rings, press Answer to connect to the call.
1. Do one of the following:
• If the Other PickUp button or OPickUp softkey
is available, press it.
• If the Other PickUp button or OPickUp softkey
is not available, go off-hook to display the
OPickUp softkey, then press it.
If your phone supports auto-pickup, you are now
connected to the call.
2. If the call rings, press Answer to connect to the call.
Advanced Call Handling
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