Motorola Satellite 9570 User Manual

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Welcome
Congratulations on choosing the Motorola Satellite Series™
9570 Portable Dock. The 9570 Portable Dock provides additional
flexibility and convenience to your use of your Motorola Satellite
Series™ 9500 Portable Phone. (The 9500 Portable Phone is available
separately from your service provider.)
All Motorola accessories are designed and manufactured to meet
Motorola's superior specifications and world-class quality standards.
The 9570 Portable Dock is designed to enhance the capabilities of the
9500 Portable Phone to help meet your wireless communication needs.

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Summary of Contents for Motorola Satellite 9570

  • Page 1 Congratulations on choosing the Motorola Satellite Series™ 9570 Portable Dock. The 9570 Portable Dock provides additional flexibility and convenience to your use of your Motorola Satellite Series™ 9500 Portable Phone. (The 9500 Portable Phone is available separately from your service provider.) All Motorola accessories are designed and manufactured to meet Motorola’s superior specifications and world-class quality standards.
  • Page 2 Welcome...
  • Page 3: Table Of Contents

    Contents Introduction ..........9 Guide Overview .
  • Page 4 Contents...
  • Page 5: Safety Information

    Safety Information Important: Read this information before using your wireless phone. Exposure to Radio Frequency Signals Your wireless portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
  • Page 6: Electronic Devices

    Phone Operation Do not operate your mobile telephone when a person is within 8 inches (20 centimeters) of the antenna. A person or object within 8 inches (20 centimeters) of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines.
  • Page 7: Other Medical Devices

    Persons with pacemakers: • should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON • should turn the phone OFF immediately if you have any reason to suspect that interference is taking place Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF...
  • Page 8 Potentially Explosive Atmospheres Turn your phone OFF and do not remove your battery when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often but not always clearly marked.
  • Page 9: Introduction

    Introduction In this chapter you will learn about: • how to use this guide • package contents • product overview...
  • Page 10: Guide Overview

    Guide Overview This guide describes: • how to set up the 9570 Portable Dock • how to use the 9570 Portable Dock To learn how to use the 9500 Portable Phone, refer to the 9500 Portable Phone User’s Guide . Here is what you will learn in the each part of this guide: Setting Up the 9570 Portable Dock...
  • Page 11 Using the 9570 Portable Dock “Using Your 9570 Portable Dock” on page 33 describes how to: dock your 9500 Portable Phone into the • 9570 Portable Dock • turn the 9570 Portable Dock’s power on and • place, receive, and end a call •...
  • Page 12: Package Contents

    Package Contents The 9570 Portable Dock includes these components: • 9570 Portable Dock unit • mounting base • passive (corded) handset • 9570 Portable Dock AC wall charger • lock and key set for locking the portable phone into the 9570 Portable Dock and for locking the 9570 Portable Dock into the mounting base These optional accessories are available...
  • Page 13 mobile magnetic mount or mobile perma- nent mount antenna (for use with vehicles) The mobile magnetic mount antenna has a magnetic base that secures it to a vehi- cle. The mobile permanent mount antenna is bolted to the vehicle rooftop through a hole in the vehicle rooftop.
  • Page 14 A Note About the Custom Cable Kit The custom cable kit is intended for use with an additional cable that you order separately. Use the information below for ordering customized cable lengths: Recommended Supplier: Andrews Corporation 10500 West 153rd Street Orland Park, Illinois Customer Service: +1.800.255.1479 (Toll-free in the U.S.)
  • Page 15: Product Overview

    Product Overview Volume Mute Control Button Keys Antenna TNC Connector Cradle for Cradle for 9500 Portable Corded Phone Handset Battery Charge LEDs Auxiliary SIM Card Battery Slot Tray RJ45 SIM Card Phone Jack Release Button The 9570 Portable Dock expands the capabilities of the 9500 Portable Phone while providing the flexibility of a transportable unit.
  • Page 16: Auxiliary Sim Card Slot

    Cradle for Docking the 9500 Portable Phone The 9500 Portable Phone is intended to be used with the 9570 Portable Dock (available separately). When docked, the 9500 Portable Phone operates with the 9570 Portable Dock as a single unit. Corded Handset Use the corded handset for placing and receiving private calls with the 9570 Portable Dock.
  • Page 17 9570 Portable Dock Keys Volume Control Keys Use the up and down volume control keys ([ and ]) to: • adjust handset volume during a private call • adjust speaker volume during a speakerphone call Mute Button Use the mute button (\) to: •...
  • Page 18 Peripheral Connections The 9570 Portable Dock includes several peripheral connections. RJ45 Phone Jack Antenna Port External Power Connector Data Port RJ45 Phone Jack The RJ45 phone jack connects the passive (corded) handset to the 9570 Portable Dock. External Power Connector The external power connector links the 9570 Portable Dock to an external power source, such as the 9570 Portable Dock AC Wall Charger...
  • Page 19: Setting Up The 9570 Portable Dock

    Setting Up the 9570 Portable Dock In this chapter you will learn how to: • attach the mounting base to a horizontal or vertical surface, and lock the 9570 Portable Dock to the mounting base • attach and remove an external antenna •...
  • Page 20: Mounting The Unit To A Fixed Surface

    Mounting the Unit to a Fixed Surface Attaching the Antenna Clips 1. Locate the two antenna clips. 2. Attach the first clip to the mounting base: a. Position the clip above one of the cutouts at the end of the mounting plate.
  • Page 21 5. Drill the holes. 6. Attach the mounting base to the surface. To prevent damage to the mounting base, do not over-tighten the mounting screws. Attaching and Locking the 9570 Portable Dock 1. Attach the bottom of the 9570 Portable Dock to the mounting plate.
  • Page 22: Connecting The External Antenna

    Connecting the External Antenna You must connect the 9570 Portable Dock to an external antenna—either a fixed mast antenna installed on a building or boat, or a mobile antenna installed in a vehicle. The antenna enables the 9570 Portable Dock to communicate with the satellite network.
  • Page 23: Providing Power To The 9570 Portable Dock

    Providing Power to the 9570 Portable Dock The 9570 Portable Dock can use batteries or power from an external power source. Battery operation requires one battery in the docked 9500 Portable Phone and at least one battery in the 9570 Portable Dock. The 9570 Portable Dock and the 9500 Portable Phone both use the same standard or high capacity batteries (except the Ultra High Capacity Battery).
  • Page 24 Installing Batteries in the 9570 Portable Dock To insert the batteries: 1. Open the battery drawer: a. Grasp the underside of the drawer. b. Pull the drawer outward. The snap latch will release, and the drawer will slide open. 2. Insert the first battery: a.
  • Page 25: Charging Batteries

    Charging Batteries To charge batteries: 1. Insert the 9570 Portable Dock batteries. (Refer to “Installing Batteries in the 9570 Portable Dock” on page 24.) 2. If you want to charge the 9500 Portable Phone’s battery, make sure the phone is docked. (Refer to “Docking and Undocking the Phone”...
  • Page 26: Discharging Sequence

    Discharging Sequence Batteries are discharged in this order: • Battery 2 (at the bottom of the drawer, nearest the lower end of the 9570 Portable Dock) • Battery 1 (at the top of the drawer) Maintenance Charging The 9570 Portable Dock batteries and the 9500 Portable Phone battery maintain their power as long as the 9570 Portable Dock is connected to an external power source.
  • Page 27 When Are Battery Charge LEDs Active? The battery charge LEDs are active at different times: Scenario LED Status You connect the LEDs continuously indicate 9570 Portable Dock to an battery charge status. external power source. There is no external power source.
  • Page 28 What Do the Battery Charge LEDs Indicate? The table below shows the battery charge levels indicated by the LEDs. Battery Status Steady While While Flashing Charging Discharging 95-100% steady discharging charged fully charged; Green will be used flashing when first battery is depleted discharging;...
  • Page 29 Battery Capacities Talk or High Capacity Standard Standby Time Batteries Batteries Corded Handset Talk 8 hrs. 5 hrs. Time Speakerphone 3 hrs. 2 hrs. Talk Time Standby 27 hrs. 15 hrs. The times listed in the table above assume the following: •...
  • Page 30: Low Battery Tone

    Low Battery Tone The 9570 Portable Dock emits two double beeps to indicate that little charge remains in the last battery. When you hear the tones, the 9570 Portable Dock is about to lose power and shut down operation. Any call in progress will end.
  • Page 31 Conserving Battery Power The 9570 Portable Dock includes several features to conserve battery power. When using battery power, the 9570 Portable Dock does the following • When you turn on the power, the 9570 Portable Dock conserves energy by turning off its battery charge LEDs after completing its synchronization procedure.
  • Page 32 Setting Up the 9570 Portable Dock...
  • Page 33: Using Your 9570 Portable Dock

    Using Your 9570 Portable Dock Now that you have set up the 9570 Portable Dock, you can begin to use it with your 9500 Portable Phone. In this chapter you will learn how to: • dock the 9500 Portable Phone into the 9570 Portable Dock •...
  • Page 34: Docking And Undocking The Phone

    Docking and Undocking the Phone Docking the Phone 1. Remove the phone’s antenna: a. Rotate the antenna to the down position. b. Press the button at the top of the phone. c. Grasp the antenna at its pivot point and pull it away from the phone.
  • Page 35 c. Push the top of the phone firmly against the spring-loaded antenna connector in the cradle, and rotate the antenna coupler down to latch the phone into place. (The phone will slide down slightly as its bottom connector engages.) d. Check the bottom end of the phone to make sure it is securely coupled to the 9570 Portable Dock connector.
  • Page 36 Undocking the Phone 1. If the power is on, turn off the power to the 9570 Portable Dock. (See “Turning the Power Off” on page 39.) 2. Unlock the phone: a. Insert the key into the lock on the right side of the 9570 Portable Dock.
  • Page 37: Turning The Power On And Off

    Turning the Power On and Off You must turn on the power to the 9570 Portable Dock before you can place an outgoing call or receive an incoming call. Turning the Power On 1. If you want to use an auxiliary SIM card, insert it into the auxiliary SIM card slot now.
  • Page 38 Power-On Messages When the 9570 Portable Dock is first turned on, you may see: Message Description The unit is attempting to establish Searching ... communication with the satellite network. Rotate Make sure the antenna has clear Antenna access to the sky. You also hear a tone when you see Orient these messages.
  • Page 39 Message Description The unit detects a SIM card that is damaged or has been inserted incorrectly. Check Card (A SIM card in the 9570 Portable Dock’s auxiliary SIM card slot must be inserted with the gold plate facing down.) If the phone’s SIM card PIN code has been activated, and the code is entered incorrectly three consecutive times, your phone...
  • Page 40: Placing A Call

    Placing a Call Placing a Speakerphone Call 1. Verify: • The 9500 Portable Phone is properly docked. (See “Docking the Phone” on page 34.) • The 9570 Portable Dock’s power is turned • You have inserted a SIM card in either the docked 9500 Portable Phone or the 9570 Portable Dock’s auxiliary SIM card slot.
  • Page 41 Placing a Private Call 1. Verify: • The 9500 Portable Phone is properly docked. (See “Docking the Phone” on page 34.) • The 9570 Portable Dock’s power is turned • You have inserted a SIM card in either the docked 9500 Portable Phone or the 9570 Portable Dock’s auxiliary SIM card slot.
  • Page 42: Answering A Call

    Answering a Call When the 9570 Portable Dock rings, you can answer the call in speakerphone or privacy mode. Note: The 9500 Portable Phone’s ringer/vibrator is disabled when the phone is docked. Answering in Speakerphone Mode 1. Verify: • The 9500 Portable Phone is properly docked.
  • Page 43 Answering in Privacy Mode To answer a call in privacy mode: 1. Verify: • The 9500 Portable Phone is properly docked. (See “Docking the Phone” on page 34.) • The 9570 Portable Dock’s power is turned • You have inserted a SIM card in either the docked 9500 Portable Phone or the 9570 Portable Dock’s auxiliary SIM card slot.
  • Page 44: Ending A Call

    Ending a Call Your call ends when the other party hangs up or when you do one of the following: Ending a Speakerphone Call To end a speakerphone call, do ONE of the following: • Press the O button on the docked phone. •...
  • Page 45: Switching Between Speakerphone And Privacy Modes

    Switching Between Speakerphone and Privacy Modes Switching from Privacy to Speakerphone Mode To switch to an active private call to a speakerphone call: 1. Press the \ button. 2. Replace the corded handset in its cradle. The call immediately switches to speakerphone mode.
  • Page 46: Muting A Call

    Muting a Call You can mute an active call if you need privacy. You will be able to hear the party on the other end, but he or she will not hear you. Whenever you mute a call, the green Mute LED on the 9570 Portable Dock lights steadily.
  • Page 47: Adjusting Volume

    Adjusting Volume Adjusting Handset Volume While using the corded handset for a private call, you can adjust handset volume with the [ and ] volume control keys on the 9570 Portable Dock. Adjusting Speakerphone Volume During a speakerphone call, you can use the 9570 Portable Dock’s [ and ] keys to adjust speaker volume.
  • Page 48: Using A Sim Card

    Using a SIM Card You can use shared SIM (Subscriber Identity Module) cards with the 9570 Portable Dock. A SIM card contains your telephone number, system authentication, service details, and memory for storing Phone Book entries and messages. You can insert a SIM card in the 9570 Portable Dock, in the 9500 Portable Phone, or both.
  • Page 49 Inserting a SIM Card into the Auxiliary SIM Card Slot 1. Hold the SIM card with the gold plate facing down and toward the slot. Note: When you insert a SIM card into the 9500 Portable Phone, the gold plate on the card faces up.
  • Page 50: Transporting The 9570 Portable Dock

    Transporting the 9570 Portable Dock The 9570 Portable Dock is designed both for fixed installations and for easy transport among sites. The retractable handle makes it easy to carry. Retractable Handle Using the Retractable Handle To free the retractable handle: 1.
  • Page 51: Troubleshooting

    Troubleshooting If your 9570 Portable Dock fails to operate properly, follow these steps: 1. Use this checklist to verify that all parts of the 9570 Portable Dock are connected and working properly: Where to Find Symptom What to Check More Information You see Rotate...
  • Page 52 2. If the 9570 Portable Dock still does not operate properly, remove all power from the system: a. Turn off the power by pressing the phone’s key. b. Undock the phone. (See “Undocking the Phone” on page 36.) c. Remove the battery from the phone. d.
  • Page 53: Index

    Index indicator lights activity 27 AC Wall Charger inserting 24 connecting to 9570 Portable LED banks Dock 23 activity 27 connector 18 reading 26 adjusting volume low battery tone 30 handset 17, 47 maintenance charging 26 privacy mode 17, 47 numbering order 25 ringer 47 powering the 9570 Portable...
  • Page 54 data port 18 indicator lights docking 9500 Portable Phone 34 battery charge LED driving vi activity 27 mute 46 inserting auxiliary SIM card 49 inserting batteries 24 ejecting the auxiliary SIM card 17, 49 ending calls privacy mode 44 external antenna locking 9500 Portable Phone in adapter 18 9570 Portable Dock 21,...
  • Page 55 mounting the 9570 Portable Dock speakerphone mode 40 portability features 17 mute button 17, 45 privacy mode 16 mute indicator light 46 muting calls 46 muting calls volume adjustment 47 handset 17 privacy mode privacy mode 17, 46 switching to 45 speakerphone mode 17, 46 retractable handle 9500 Portable Phone 16...
  • Page 56 transporting the 9570 Portable Dock 50 troubleshooting 51 volume handset 47 privacy mode 17 ringer 47 speakerphone mode 17, 47 volume control keys 17, 47 Index...
  • Page 57: Patent Information

    Patent Information Manufactured under one or more of the following U.S. patents: 4121218 4616314 4741034 D306594 5083304 D337332 D354062 D368696 4138681 4617520 4742562 4912602 D324024 5230007 5384825 5510693 4193036 D286778 D295627 4918732 D324388 5230093 D356084 5511235 5402447 D369162 4254382 4626309 4746242 4922178 5095503...
  • Page 58 Patent Information...

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