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Troubleshooting
If your 9570 Portable Dock fails to operate properly,
follow these steps:
1. Use this checklist to verify that all parts of the
9570 Portable Dock are connected and
working properly:
Symptom
What to Check
You see
Rotate
Is the
Antenna
.
9500 Portable Phone
docked properly?
You hear chirping
sounds.
Is a SIM card properly
You see
inserted in the phone or
Check Card
.
the auxiliary SIM card slot
in the 9570 Portable Dock?
You see
Bad Card
Is the SIM card valid?
See
Supplier
.
Is the 9570 Portable Dock
getting power?
If using battery power:
•
•
Pressing the
phone's power
button does not
•
turn on the
system.
Is the
9500 Portable Phone's
battery charged?
Is the
9570 Portable Dock's
battery charged?
If the
9570 Portable Dock is
connected to an
external power source
(AC Wall Charger or
Vehicle Charger), is
that source properly
connected?
Where to Find
More
Information
"Docking and
Undocking the
Phone" on page 34
"Using a SIM Card"
on page 48
Contact your Service
Provider.
"Providing Power to
the
9570 Portable Dock"
on page 23
Troubleshooting
51
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