Dell B1165nfw User Manual page 270

Printing problems
Condition
Paper size and paper size setting do not match.
The machine does not
print special-sized paper,
such as billing paper.
The printed billing paper The paper type setting does not match.
is curled.
Machine information is not Check the Printer properties. Click the Ports tab.
displayed when you click
(Control Panel > Devices and Printers > Right-
the device in the Devices
click on your printer icon and select Printer
and Printers.
properties)
The error related toast
If the port is set to File or LPT, uncheck them and
message pops up.
select TCP/IP, USB, or WSD.
Possible cause Suggested solutions
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 50).
Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 50).
Machine information is not displayed when you click the device in the Devices and
Printers.
The error related toast message pops up.
270
6. Troubleshooting