Dell B1165nfw User Manual page 269

Printing problems
Condition
The wrong printer driver was selected.
The software application is malfunctioning.
The operating system is malfunctioning.
The toner cartridge is defective or out of toner.
Pages print, but they are
blank.
The file may have blank pages.
Some parts, such as the controller or the board,
may be defective.
Incompatibility between the PDF file and the
The machine does not
print PDF files correctly. Acrobat products.
Some parts of graphics,
text, or illustrations are
missing.
The resolution of the photo is very low.
The print quality of
photos is not good.
Images are not clear.
Using damp paper can cause vapor during
Before printing, the
machine emits vapor near printing.
the output tray.
Possible cause Suggested solutions
Check the application's printer selection menu to ensure that your machine is selected.
Try printing a job from another application.
Exit Windows and reboot the computer. Turn the machine off and back on again.
Redistribute the toner, if necessary. If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 72.
• See "Replacing the toner cartridge" on page 74.
Check the file to ensure that it does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
This is not a problem. Just keep printing.
269
6. Troubleshooting