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SECTION 1 –
INTRODUCTION
Only Warranty
This New Vehicle Limited Warranty ("NVLW") is the sole and
exclusive warranty applicable to this Era motor home made or
authorized by Winnebago Industries, Inc. ("Winnebago") and
provides coverage so long as the motor home is used exclusively for
recreational purposes in the U.S.A. or Canada.
Promise to Repair:
Basic Coverage
Winnebago supplied and installed parts: Winnebago promises
that any part of this motor home – except those identified in
paragraph entitled, "Excluded from Basic Coverage" – found to be
defective in material or workmanship shall be repaired or replaced at
no cost to the owner for parts, material, or labor so long as the motor
home has been used exclusively for recreational purposes and
maintained as recommended in the Operator's Manual.
Excluded from Basic Coverage: Parts, accessories, or equipment
installed, or modifications or alterations made after the motor home
leaves the factory, including items installed and modifications or
alterations made by a Winnebago dealer or third-party; a motor
home used for a purpose other than recreational use; a motor home
used outside the U.S.A. or Canada; recommended maintenance or
adjustments; service or maintenance items (such as, seals,
sealants, windshield wiper blades, lubricants, fluids, and filters);
replacement parts and repairs required because of improper load
distribution, accident, collision, vandalism, abuse, misuse, neglect,
fire, flood, normal wear, or improper or inadequate maintenance,
rust or corrosion, exposure to the elements; a part or component
covered under a warranty issued by its manufacturer (for example,
the Mercedes-Benz Sprinter van including the chassis, drivetrain,
wheels, tires; electronics and appliances); and, except as noted,
costs incurred in transporting or presenting the motor home for
repairs or service under this NVLW.
Basic Coverage Period: Basic Coverage begins on the date of
retail delivery, or the date on which the motor home is first placed
into service as a demonstrator or company vehicle, whichever is
earliest. Basic Coverage ends after 12 months or when the
vehicle's odometer registers 15,000 miles (24,135 kilometers),
whichever is sooner.
Who may obtain Basic Coverage repairs: Any person who owns
this motor home during the Basic Coverage Period.
Obtaining Warranty Repairs
Except as noted in the paragraph entitled, "Factory Repair," to
obtain warranty repairs, you must, at your own cost, present your
motor home to an authorized Winnebago service facility during
normal business hours and provide a written list of items to be
inspected or repaired to the service facility and Winnebago. If
requested, you must provide records showing that the motor home
has been maintained as recommended in the Operator's Manual.
Note: As owner, you are solely responsible for maintaining the
motor home as recommended and for all associated costs. Repairs
necessitated by an owner's failure to maintain the motor home as
recommended are not covered under this NVLW.
Factory repair: If an authorized service center is unwilling or
unable to make a warranty repair, Winnebago may request the
owner to allow it an opportunity to make repairs at another
authorized service center or at its Forest City, Iowa, factory.
Winnebago may transport the vehicle to the factory or cover the cost
of doing so. Refusal to grant a Factory-repair request voids warranty
coverage for that repair.
1-2
2012 NEW VEHICLE LIMITED WARRANTY
WINNEBAGO INDUSTRIES, INC.
Questions about Warranty Service
Contact Winnebago Owner Relations at 1-800-537-1885 or the
address below if you: have questions about this NVLW; need
assistance in locating an authorized Winnebago service facility; or
are at all dissatisfied with warranty repairs.
One-Year Limitation on Initiating a Claim
A claim for breach of this NVLW or an applicable implied
warranty, must be initiated within one-year after the date on which
the breach occurs.
Sole and Exclusive Remedy/Damages Exclusion
Your sole and exclusive remedy in a proceeding for breach of this
NVLW is money damages in an amount equal to the reasonable
cost for material and labor necessary to repair or replace parts
that should have been done under this NVLW, but were not.
Your sole and exclusive remedy in a proceeding for breach of any
applicable implied warranty is money damages in an amount
equal to the reasonable cost for material and labor necessary to
correct the defect or defects upon which the finding of breach of
implied warranty is based.
Incidental and consequential damages – such as towing or
transport charges, aggravation, inconvenience, lost profits,
wages, or income, loss of use, vehicle rental charges, and
telephone, food, and lodging costs – are not recoverable from
Winnebago for breach of this NVLW or an implied warranty under
any circumstances. Note: Some states do not allow the
exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Changes in Design
Winnebago Industries, Inc. reserves the right to make changes in
design and changes or improvements upon its products without
imposing any obligation upon itself to install the same upon its
products theretofore manufactured.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
No responsibility for dealer statements or conduct
Although authorized to sell and to service Era brand motor homes
under warranty, the dealer is an independent business.
Winnebago does not own or control, and shall not be responsible
for, or bound by, representations, misrepresentations, or
assurances, made by dealer personnel or be liable for a dealer's
illegal, fraudulent, or unethical business conduct. NO DEALER IS
AUTHORIZED TO MODIFY THIS NVLW or MAKE A
WARRANTY OR CREATE ANY OBLIGATION ON
WINNEBAGO'S BEHALF.
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