Ford 1998 Windstar Owner's Manual page 328

In Canada:
Outside the U.S. or Canada:
To process your request, the Ford Customer Assistance Center
needs the following information:
your telephone number(s) (both business and home)
the name of the dealer and the city where the dealership is
located
the year and make of your vehicle
the date purchased
the current mileage on your vehicle
your 17-digit Vehicle Identification Number (VIN) (shown on
your owner card)
Customer Assistance
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