Troubleshooting - Canon VIXIA HV40 Instruction Manual

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Troubleshooting
If you have a probtem with your camcorder, refer to this checklist. Consult your dealer
or a Canon Service Center if the problem persists.
Power Source
Problem
Solution
CD
• Camcorder will not turn on.
Battery pack is exhausted. Replace or charge the battery pack. 20
• The camcorder switches off
by itself.
Attach the battery pack correctly.
• The cassette compartment
cover will not open.
• The LCD/viewfinder switches
on and off.
The CHARGE indicator flashes Charging has stopped because the compact power adapter or
-
rapidly (about twice per the battery pack is faulty.
second).
• Battery pack will not charge. Charge the battery pack in temperatures between 0 °C and -
• The CHARGE indicator
40°C (32 OF and 104 OF).
flashes very slowly (about
Battery packs become hot with use and may not charge. When -
once every 2 seconds).
the battery pack is outside the charging temperature range, the
CHARGE indicator will flash irregularly. The charging will start
once the battery pack temperature is below 40°C (104 OF).
The battery pack is damaged. Use a different battery pack.
-
Recording/Playback
Problem Solution
OJ
Buttons will not work. Turn on the camcorder.
-
Load a cassette. 22
Abnormal characters appear on
Disconnect the power source and reconnect it after a short time.
-
the screen. The camcorder If the problem still persists, disconnect the power source and
does not operate properly.
press the RESET button with a pointed item. Pressing the
RESET button resets all settings.
.. ~ " flashes on the screen.
Load a cassette. 22
.. <Ls;:J"
flashes on the screen.
Battery pack is exhausted. Replace or charge the battery pack. 20
"00 "
flashes on the screen. Condensation is detected. See reference page. 99
The lens cover is not Turn the camcorder off and then on again.
-
completely open.
"~
" flashes red on the screen. The camcorder malfunctions. Consult a Canon Service Center.
-
"REMOVE THE CASSETTE" Remove the cassette and reinsert it. 22
appears on the screen.
The wireless controller will not Set [WL.REMOTE] to [ON].
46
work.
The battery of the wireless controller is exhausted. Replace the
23
battery.
•
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