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®
®
NETWORK SERVICES
AUGUST 2004
ACU5012A
ServSwitch Wizard Extender

USER GUIDE

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com

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Summary of Contents for Black Box ServSwitch Wizard ACU5012A

  • Page 1: User Guide

    Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT  Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2: Table Of Contents

    ® Special configuration Contents Configuration ................10 What are hotkeys? ............10 Entering, using and exiting configuration mode ..10 Welcome Password setting ..............11 Password override ..............11 Introduction ................2 Hot plugging and mouse restoration ......... 12 Supplied items ................ 3 Which restore setting do I use? ........
  • Page 3: Welcome

    ® Welcome Introduction Thank you for choosing the ServSwitch Wizard Extender ACU5012A set which allows you to place the controlling keyboard, video monitor, mouse, audio accessories (and also a serial device) up to 650ft (200m) from a system. The Wizard Extender set consists of two modules: a local module that attaches to your computer system and a remote module to which the peripherals are connected.
  • Page 4: Supplied Items

    ® Supplied items Power and signal activity indicator Connection from computer RS232 serial port Switch bank to determine certain Connection to modes and functions REMOTE module Optional connection to power adapter (required when no keyboard connection will be made KVM and Audio multi-cable (EHN825-0006) LOCAL Extender module...
  • Page 5: Installation And Operation

    ® Installation and operation Installation LOCAL module switches (continued) The installation of the Wizard Extender set is straightforward and can LOCAL Switch 1 best be achieved in most cases by following these stages for each OFF: Normal operation. module: ON: (Before power is applied) Places the LOCAL module into flash •...
  • Page 6: Remote Module Switches

    ® REMOTE module switches REMOTE module switches (continued) REMOTE Switch 1 Determines configuration of hotkeys in conjunction OFF: Normal operation. with switch 3 ON: (Before power is applied) Places the REMOTE module into flash OFF: Automatic video upgrade mode so that the internal software can be changed. compensation mode OFF: Normal operation ON: Manual video...
  • Page 7: Stage B - Mounting A Module - Desk Or Rack

    ® Stage B - Mounting a module – desk or rack The Wizard Extender modules can be situated on a desk (or floor) or alternatively, for larger installations, mounted within optional rack mount chassis units. Desk mount Apply the supplied self-adhesive rubber feet to the underside of the module(s).
  • Page 8: Stage C - Connections

    ® Stage C – Connections The naming of the LOCAL and REMOTE modules relate to their proximity to the computer system. Hence, the LOCAL module connects directly to the system, while the REMOTE is at the other end of the twisted pair cable and attaches to the keyboard, mouse, etc.
  • Page 9: Connections At The Remote Module

    ® Connections at the REMOTE module Keyboard, video and mouse connections Audio connections The connections to the keyboard, video monitor and mouse are all Audio connections are available at the two 3.5” jack sockets mounted made to the sockets at one end of the REMOTE module. on the side (same side as the switch bank) of the REMOTE module.
  • Page 10: Operation

    ® Operation Power and activity indicators Locking and unlocking the system In situations where the computer system (and the LOCAL module) can On the front panel of both modules are small recessed be locked away the Wizard Extender set offers a viable security system indicators which provide to deter unauthorized use.
  • Page 11: Special Configuration

    ® Special configuration Configuration Entering, using and exiting configuration mode You can alter the way that the Wizard Extender modules operate to suit To enter and use configuration mode: your requirements. This is done using the Configuration mode and you 1 Simultaneously press the currently configured hotkeys (by default, can affect the following settings: ) along with...
  • Page 12: Password Setting

    ® Password setting Password override Password protection allows you restrict access to the system only to This mode allows you to override the password that has been set at authorized personnel. A password first needs to be set and then, using the REMOTE module and place it into configuration mode so that a the keyboard attached to the REMOTE module, a simple key sequence new one may be set.
  • Page 13: Hot Plugging And Mouse Restoration

    ® Hot plugging and mouse restoration To restore mouse operation when hot plugging: 1 Carefully connect the Wizard Extender modules to the system and It is strongly recommended that you switch off the computer system its keyboard, mouse, monitor, audio and serial device. before attempting to connect it via the Wizard Extender modules.
  • Page 14: Video Compensation

    ® Video compensation The Wizard Extender incorporates video compensation circuitry to To manually adjust the video compensation maximize the picture quality for any given length of twisted pair cable. 1 Change REMOTE switch 4 to the ON position. The amount of video compensation required increases proportionally 2 Press, in unison, the hotkeys (by default, ) along with with the length of cable run that is being used.
  • Page 15: The Skew Compensator

    5e cables. 1 2 3 4 5 6 7 8 In this situation, Black Box recommends the use of an optional module called 5 Press to exit configuration mode. Communicate the report the ‘Wizard Skew Compensator’...
  • Page 16: Flash Upgrade

    To download the files 4 Select ‘Start’ to format the disk. 1 Contact Black Box technical support (see front cover) for details about how to locate and download the appropriate upgrade file. To create a startup disk from MS-DOS or a DOS window within 2 Decompress the downloaded file.
  • Page 17: Stage C - Reconfigure The Local Connections And Begin

    ® Stage C - Reconfigure the LOCAL connections and begin Stage D - Reconfigure the REMOTE connections and 1 On the computer from which you will run the upgrade, ensure begin that its BIOS settings will allow it to boot from the floppy diskette 1 Disconnect all cables from the drive, rather than booting immediately from the hard drive.
  • Page 18: Further Information

    ® Further information Troubleshooting Power is applied via the power supply but REMOTE module operation has stopped. If you experience problems when installing or using the Wizard • Each module has an internal automatic cut-out fuse to protect Extender modules, please check through this section for a possible against power surges.
  • Page 19: Other Products In The Wizard Range

    ® Other products in the Wizard range Safety information The following related Wizard items are available: • For use in dry, oil free indoor environments only. • Wizard Extender ACU5013A • Warning - live parts contained within power adapter. Allows one system to be controlled from two locations or permits a •...
  • Page 20: Radio Frequency Energy

    ® Radio Frequency Energy A Category 5 (or better) twisted pair cable must be used to connect the Wizard units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic...
  • Page 21: Certification Notice For Equipment Used In Canada

    ® Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications-network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 22: Normas Oficiales Mexicanas (Nom)

    ® Normas Oficiales Mexicanas (NOM) electri- cal safety statement Instrucciones de seguridad 1 Todas las instrucciones de seguridad y operación deberán ser leídas 14 El equipo eléctrico debe ser limpiado únicamente de acuerdo a las antes de que el aparato eléctrico sea operado. recomendaciones del fabricante.
  • Page 23 ® © 2004 Black Box Corporation All trademarks are acknowledged. Black Box Network Services (UK) Ltd, Black Box Corporation, 1000 Park Drive, 464 Basingstoke Road, Lawrence, Reading, Berkshire, RG2 0BG, PA 15055-1018, United Kingdom United States of America Tel: +44 (0)118 965 5100...

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