ALIBI ALI-HVR3000H Series User Manual

ALIBI ALI-HVR3000H Series User Manual

Ali-hvr3000h series alibi 4/8/16-channel 960h hd-tvi hybrid+ security digital video recorder user manual
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ALI-HVR3000H Series Alibi 4/8/16-Channel
960H HD-TVI Hybrid+ Security
Digital Video Recorder User Manual
Products: ALI-HVR3004H, ALI-HVR3008H, ALI-HVR3016H
ALI-HVR3004H Series DVR
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety
and proper use. Save this manual for future reference.
ALI-HVR30xxH_SM
9/8/2014

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  • Page 1 ALI-HVR3000H Series Alibi 4/8/16-Channel 960H HD-TVI Hybrid+ Security Digital Video Recorder User Manual Products: ALI-HVR3004H, ALI-HVR3008H, ALI-HVR3016H ALI-HVR3004H Series DVR PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety and proper use. Save this manual for future reference.
  • Page 2: Legal Notice

    Alibi and the Alibi logo are trademarks of Observint. Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3: Regulatory Information

    Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. • Dispose of used batteries according to the instructions provided by the battery manufacturer. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 4: Safety Instructions

    Safety Instructions Read these instructions and keep them in a safe place for future reference. Please refer all work related to the installation of this product to qualified service personnel or system installers. • Do not operate the appliance beyond its specified temperature, humidity or power source ratings. •...
  • Page 5: Table Of Contents

    3.1.1 Startup ...............46 ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 6 TABLE OF CONTENTS 3.1.2 Shutdown ..............46 3.1.3 Rebooting the DVR .
  • Page 7 11.5.2 ALI-HVR3016H HDD installation ..........141 ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 8 NOTES viii...
  • Page 9: Systems Overview

    SECTION 1: SYSTEM OVERVIEW SECTION 1 Systems Overview Congratulations on purchasing your new ALI-HVR3000H Series 960/720P/1080P TVI Hybrid+ Digital Video Recorder security system! Your system will accommodate analog, Alibi HD-TVI and Alibi IP cameras. Key features include: General H.264 video compression with high reliability and superior definition •...
  • Page 10: Recording And Playback

    SECTION 1: SYSTEM OVERVIEW Recording and Playback Holiday recording schedule configuration • Cycle and non-cycle recording modes; Normal and event video encoding parameters • Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm • 8 recording time periods with separated recording types •...
  • Page 11: Dvr Controls, Connectors And Indicators

    Your new security system is easy to use and easy to setup. This section includes the function and use of the components included with a DVR system. For installation instructions, refer to Section 2. Advanced control and configuration procedures are included in Sections 3 through 9. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 12: Dvr Front Panel

    SECTION 1: SYSTEM OVERVIEW DVR Front Panel Status TX / RX Power LED IR Receiver USB Interface ALI-HVR3004H, ALI-HVR3008 front panel (ALI-HVR3016H (not shown) has the same items) Item Usage Power LED Indicator turns green when DVR is powered up. Status STATUS indicator lights in red when HDD is reading/writing.
  • Page 13: Remote Control

    The enter key on the remote control or the front panel has the same function as a mouse left click. The IR Range of the remote control is about 33 feet. The buttons on the remote control correspond with the buttons on the front panel. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 14 SECTION 1: SYSTEM OVERVIEW 18 16 Item Name Function POWER Power on/off the device. Enables/Disables Remote Control. Alphanumeric Buttons Switching to the corresponding channel in Live view or PTZ Control mode. Inputting numbers and characters in Edit mode. Switching between different channels in All-day Playback mode. EDIT Button Editing text fields.
  • Page 15: Mouse Control

    A standard 3-button (left/right/scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse: 1. Plug the USB mouse into the either the front panel or backpanel USB connector of the DVR. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 16: Soft Keyboard

    SECTION 1: SYSTEM OVERVIEW 2. The mouse will be automatically detected. If the mouse is not detected, the mouse may not be compatible with the DVR. Please refer to the recommended device list from your provider. The operation of the mouse: Action Effect Single click: Live view: Select channel and show the quick set menu.
  • Page 17: Installing The System

    Cameras and cables compatible with the DVR. The Video in ports on the backpanel support most analog CCTV camera brands • and Alibi HD-TVI analog cameras IP cameras installed on the Ethernet network (LAN) that associated with the DVR must be Alibi IP cameras. • Tools to install the cameras and route power and video cables •...
  • Page 18: Placement

    SECTION 2: INSTALLING THE SYSTEM 2.2.2 Placement Your monitoring and recording equipment is the core device for constant surveillance and the reliable capture of video evidence. Observint Technologies strongly suggest that it be installed in a secure location with access limited to authorized personnel. DVRs and monitors generate heat and should be placed in a clean and well ventilated area.
  • Page 19: Camera Installation

    Weatherproof cameras can be mounted in any open area, such as on a telephone pole or on the side of a building. For best results, we recommend you mount your cameras in a sheltered area, such as under the eave or roof of a building, if possible. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 20: Install Cameras

    SECTION 2: INSTALLING THE SYSTEM Weatherproof cameras compatible with your DVR may have cables attached to the camera body and not routed through the camera base. If these cameras are installed in a moist environment, a drip loop should be constructed in the drop cable such that moisture will tend to flow away from the camera and drop cable connectors.
  • Page 21: Using The Wizard For Basic Configuration Setup

    When the DVR is powered on, an Alibi logo splash screen appears within 2 minutes. 1. After the initial Alibi loading window (see above), a menu language screen may appear. Select the preferred language from the drop-down list, then click Apply.
  • Page 22 SECTION 2: INSTALLING THE SYSTEM The configuration settings presented in the setup Wizard can also be made and changed using the Menu system. See Chapters 5 - 7 NOTE for more information. 3. Enter the admin password in the appropriate field. To do that, click inside the Admin Password field to open the virtual keyboard.
  • Page 23 5. In the date and time setup window, click the field you want to change, then use the drop-down list or setup aid to select the appropriate values. For instance, click the Time Zone field, then highlight Time Zone for your DVR. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 24 SECTION 2: INSTALLING THE SYSTEM Click the other fields in the window and make the appropriate changes, if needed. 6. Click Next to confirm your settings or Cancel to discard them and open the network setup Wizard window. 7. In the Network setup Wizard window, click the field value you want to change, then use the pop-up aid to enter a new value. By default, the DVR uses DHCP (Dynamic Host Configuration Processor) to acquire compatible (dynamic, changeable) network settings from a network DHCP server.
  • Page 25 For more information about how to change these ports, refer to “SECTION 7 Network Settings” on page 101 and credible sources on the Internet. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 26 When the initialization is complete, click Next to continue. 10. In the next window, the DVR will display all Alibi IP cameras it can find on the LAN. You can add any of these cameras to your...
  • Page 27 BNC connector 1, “2” (Analog 2) identifies the camera on BNC connector 2, etc. In the screen below, camera “5” is the IP camera added in the previous screen. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 28 SECTION 2: INSTALLING THE SYSTEM b. Click the Start Recording box to check it if not checked, then click the bullet for either Continuous mode recording or Motion Detection mode recording. c. Do one of the following: To copy these recording settings to other cameras connected to the DVR, click Copy, then select the other cameras to you want to apply the settings to.
  • Page 29 12. While viewing video from each cameras in the Live View display, adjust the direction of each camera to aim it at its surveillance target. Follow the manufacturer’s recommended procedures for aiming the cameras. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 30: Opening The Menu System

    SECTION 2: INSTALLING THE SYSTEM 2.6 Opening the Menu system After the initial setup of your DVR using the Wizard, the Menus interface enables you to refine your configuration settings and expand the functionality of the system. To use most menus, the user must log into the DVR system, either locally or remotely, with administrative privileges.
  • Page 31: Using The Camera Menu

    2.7.1 Adding IP cameras to the DVR The Camera | IP Camera submenu displays a list of the IP cameras added to the system, and the Alibi IP cameras it discovered on the network. NOTE: when adding cameras to the DVR, do not exceed the channel capacity of the DVR.
  • Page 32 SECTION 2: INSTALLING THE SYSTEM 2. In the screen shown above the camera listed includes a round, green ““+” icon in the Add/Delete column. It also shows the IP Camera Address, an icon in the Edit column, the Protocol, and the Device Model (SKU). To add this camera to your system, click the round, green “+”...
  • Page 33 4. To correct the alert condition (“user name or password is wrong”), click the icon for the camera in the Edit column to open the Edit IP Camera menu. Use the edit window to correct and add the information about the camera. Note that in the edit window, the Admin Password is missing. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 34: Adding Analog (Cctv And Hd-Tvi) Cameras To The Dvr

    SECTION 2: INSTALLING THE SYSTEM 5. To enter the camera password, click the Admin Password field, then use the soft keyboard to click in the password of the camera, click the Enter key, and then click OK to close the window. 6.
  • Page 35 On the Camera line, open the drop down list and select a different camera you want to configure. Repeat steps 2.a through 2.h above until the OSD for all analog cameras are setup. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 36: Image Setup

    SECTION 2: INSTALLING THE SYSTEM Image setup Using the Camera Image submenu, you can adjust several aspects of the image (brightness, contrast, etc) to improve the visual quality of the video. You can configure two different camera image setups to adjust the camera for two different lighting conditions, such as day and night.
  • Page 37: Motion Setup

    To change the area of the video image you want to sense for motion, click the Clear button, then drag the mouse across the area of the video where you want to sense for motion. An example of the result is shown below. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 38 SECTION 2: INSTALLING THE SYSTEM d. In the screen shown above, notice that motion is detected in the cells of the grid where motion was sensed. You can adjust the sensitivity slider as needed for more or less detection sensitivity. e.
  • Page 39 Repeat step 2.a above for a different camera, then repeat steps 2.b through 2.j to setup motion detection for that camera. Repeat this step until all analog cameras are configured as needed. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 40 SECTION 2: INSTALLING THE SYSTEM Privacy Mask setup The Privacy Mask feature allows you to block areas (zones) of the video image for privacy consideration. The zones blocked will appear covered by a box in both live video and recorded video from the camera. You can define up to four privacy zones for each camera.
  • Page 41: Video Quality Diagnostics

    To adjust the Video Quality thresholds of a video channel: 1. Open the Video Quality Diagnostics menu. Go to Main menu | Camera | Video Quality Diagnostics ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 42 SECTION 2: INSTALLING THE SYSTEM 2. To setup the video quality thresholds for a camera: a. On the Camera line, open the drop down list and select the camera you want to configure. b. On the Enable Video Quality Diagnostics line, click the box to check mark it. c.
  • Page 43 Repeat step 2.a above for a different camera, then repeat steps 2.b through 2.g to setup video quality diagnostics for that camera. Repeat this step until all analog cameras are configured as needed. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 44: Check Video Quality Manually

    SECTION 2: INSTALLING THE SYSTEM 2.8.1 Check video quality manually After configuring video quality thresholds using the Video Quality Diagnostics menu, you can check your settings using the Manual Video Quality menu. To use this menu: 1. Open the manual Video Quality Diagnostics menu. Go to Main menu | Manual | Manual Video Quality Diagnostics 2.
  • Page 45: Configuring Hdd Settings

    If multiple disks (internal HDD and network drives) are installed, individual cameras or groups of cameras can be configured to save their recordings to assigned areas on those drives. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 46 SECTION 2: INSTALLING THE SYSTEM Before you start: 1. Make sure that an HDD is installed. If not, install a HDD and initialize it. Go to Menu | HDD | General. 2. Click Advanced to check the storage mode of the HDD. a.
  • Page 47: Configuring Hdd Group Mode

    3. On the Group line, open the drop down list and select the group number you want to create. 4. Select the analog and IP cameras you want to assign to the group. (Deselect the cameras that are not part of the group.) ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 48 SECTION 2: INSTALLING THE SYSTEM 5. Click Apply, and then click Yes in the Attention pop-up window to reboot the DVR. 6. After the DVR reboots, open the HDD Genera menu. Go to Main menu | HDD 7. On the entry for the HDD, click the Edit icon. The Local HDD Settings window will open.
  • Page 49: Hdd Detect

    Reporting Technology) data, and Bad Sector Detection. These methods can be used to assure the normal functioning of the disk, and anticipate failures. S.M.A.R.T. Display 1. Open the S.M.A.R.T. display menu. Go to Maintenance | HDD Detect ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 50: Bad Sector Detection

    SECTION 2: INSTALLING THE SYSTEM 2. To execute a self-evaluation test on an HDD (see above): a. On the HDD line, open the drop down list to select the HDD to test. b. On the Self-test Type line, open the drop down list to select the type of test to execute. You can choose either Short Test, Expanded Test or Conveyance Test.
  • Page 51: Configuring Exception Alarms

    Illegal Login: Incorrect user ID or password. • Input/Output Video Standards Mismatch: I/O video standards do not match. • Record Exception: No space exists for saving recorded files. • Trigger Alarm Output: Not used. • ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 52 SECTION 2: INSTALLING THE SYSTEM Responses to exception alarms include: Audible Warning: Trigger an audible beep when an alarm is detected. • Send Email: Send an email with alarm information to a user or users when an alarm is detected. •...
  • Page 53 4. Select either or both of the following response options: Audible Warning or Send Email. 5. Click Apply to save your settings. 6. Repeat these steps 3 through 5 for another Exception Type you want to configure. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 54: Startup, Shutdown, Reboot

    SECTION 3: STARTUP, SHUTDOWN, REBOOT SECTION 3 Startup, Shutdown, Reboot After the DVR and cameras are installed, the DVR system must be configured to function in the surveillance mode(s) that best serve your needs. This chapter includes the essential steps to get your system running, including configuring the DVR date and time, and setting up the LAN interface, cameras and recording modes.
  • Page 55: Rebooting The Dvr

    1. Open the Shutdown menu by clicking Menu | Shutdown. 2. In the Menu window, click the Shutdown icon, then click Reboot in the pop-up window. 3. Click Yes in the Attention window. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 56: Live View Interface

    SECTION 4: LIVE VIEW INTERFACE SECTION 4 Live View Interface The Live View interface is the primary camera viewing and monitoring mode. It can be configured to present video from the cameras configured in the system singularly or in multi mode, or using a “patrol” feature wherein video from each of a select group of cameras is displayed singularly and sequentially, with each camera view shown for a preset duration (dwell).
  • Page 57: Quick Setting Toolbar

    You can configure different settings for each of two periods, use preset settings, and/or configure settings manually. After making an adjustment on in this menu, the DVR will respond within a few seconds. Click OK when your adjustments are complete. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 58: Live View Pop-Up Menu

    SECTION 4: LIVE VIEW INTERFACE 4.2 Live View pop-up menu Right-clicking the mouse on the desktop opens the pop-up window shown below. Clicking one of the items listed produces the result described below. Menu: Opens the configuration menu window. See “SECTION 5 Record, Playback and Video Backup” on page 53. —...
  • Page 59: Live View Settings

    2. After changing settings in the screen shown above, click the Apply button at the bottom of the screen, and then click Back. Click the View tab at the top of the screen. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 60 SECTION 4: LIVE VIEW INTERFACE Single-, multi-screen select icons Viewing screens 4. Click the single- or multi-screen select icon for the screen split you prefer. In the example shown above, a 2*2 screen is selected. 5. Click an item in the Video Output Interface column, and then click the Viewing Screen where you want the video image to appear.
  • Page 61: Record, Playback And Video Backup

    OK. A window of Menu icons will open. NOTE: When the system option Enable ID Authentication is disabled (see the Configuration - General settings submenu), the Login window to open the Menu does not appear. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 62: Configuring Record Settings

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5.1 Configuring record settings 5.1.1 Setting camera Record Parameters In the Record Parameters screen you can configure the camera performance for Mainstream (Continuous) and Mainstream (Event) recording. Each camera video channel also includes a substream channel that is configured separately. 1.
  • Page 63 You can copy the settings to other cameras with same features. For example, if video channel 1-3 connect to HD-TVI cameras and NOTE channel 4 connects to a non-HD-TVI camera, you can copy the settings made for channel 1 to channel 2 and 3, but not to channel 4. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 64: Configuring Record Schedule

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 6. Repeat steps 2 through 4 for each camera installed on the system. 7. Open the Sub-stream tab page. a. Configure the sub-\stream parameters for each camera as needed. b. Click Apply to save the settings. 8.
  • Page 65 Repeat the steps above to schedule recording for other days of the week. If the same schedule can also be — applied to other days, click Copy (see the window below), select the days you want to copy the schedule to, then click OK. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 66 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP To use the graphical method to draw the schedule: In the right column, click the color icons for the type of recording you want to perform. You can choose either — Continuous, Motion, Alarm, M | A (Motion or Alarm), M & A , or none. Drag the mouse pointer across the area of the chart (day of the week, hours of the day) where you want to —...
  • Page 67: Configuring Motion Detection Recording

    (or not detect) motion in the video image. To adjust the motion detection parameters of a video channel: 1. Open the Camera Motion menu. Go to Main menu | Camera | Motion ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 68 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 2. To change the motion detection settings for a camera: a. On the Camera line, open the drop down list and select the camera you want to configure. b. On the Enable Motion Detection line, click the box to check mark it. c.
  • Page 69 Time periods cannot overlap. h. Click Apply to save the settings. You can also click Copy to copy the Arming Schedule setup in the window to other days of the week. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 70: Manual Record

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Click the Action tab. In the Action tab, you can cause certain actions to occur when motion triggered recording occurs. Select the actions you want to occur, then click Apply to save your settings, and OK to return to the Motion Detection menu.
  • Page 71 Click the status button before camera number to change the label from ON to OFF. c. Click the icon after Normal or Motion Detection. d. When the Attention window opens, click No. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 72: Configuring Hdd Group For Recording

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Green “ON” icon means that the channel is configured with a record schedule. NOTE If the DVR is rebooted, manual record operations are canceled. 5.1.5 Configuring HDD Group for Recording You can form a group of cameras and save the record files from them to a specific HDD. You must have multiple HDDs installed in the system to use this configuration.
  • Page 73: Files Protection

    5.1.6 Files Protection You can lock the recorded files or set the HDD property to Read-only to protect the record files from being overwritten. 1. Open the Export menu. Go to Menu | Export ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 74 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 2. Check the box(es) for the channel(s) you want to investigate. 3. Configure the record type, File Type (locked or unlocked), and Start Time and End Time. 4. Click Search to show the results. 5.
  • Page 75: Playback

    6. To unlock a file, click a locked icon, and then respond appropriately to the Attention pop-up window. NOTE File of recording in progress cannot be locked. 5.2 Playback 5.2.1 Instant playback by channel Playback the recorded video files of a specific channel in the live view mode. Channel switch is supported. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 76: Playing Back Video By Channel

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Instant playback by channel In Live View mode, click the channel you want to playback, then click the playback icon on the Quick Setting toolbar. In the instant playback mode, only recordings made during the previous five minutes on the channel are played. Instant playback During playback, the menu changes to a playback control bar you can use to pause and cancel playback.
  • Page 77 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Playback controls are shown below. Zoom Start/stop default custom Smart Mute clip management Start/end time of timeline Playback speed Recorded video clips Playback timestamp Playback motion controls Timeline ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 78: Playing Back By Time

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Playback toolbar icons NOTES: In the “Recorded video clips” markings, blue marks represent Normal recording, red marks indicate event recording (motion, • alarm, motion | alarm, motion & alarm). Timeline: Use the mouse to click any point of the timeline bar to locate special frames, and drag the cursor to show the •...
  • Page 79 On the calendar, days when video was recorded for the cameras selected is marked in blue. The day selected is bordered in yellow. Video recorded (blue fill) Date selected (yellow border) ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 80: Playback By Event Search

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP For the definition of icons in the playback toolbar, see “5.2.2 Playing back video by channel” on page 68. NOTES: In the “Recorded video clips” markings, blue marks represent Normal recording, red marks indicate event recording (motion, •...
  • Page 81 Alarm Input and Motion type events are available. 4. On the right side of the screen, click the icons to select the Start Time and End Time within which the event occurred. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 82 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5. Click Search. A list of events (channel and time) that occurred during the time frame selected will appear on the right side of the screen. 6. Select an entry in the list (camera channel and the time), then click the Play icon in the playback toolbar to show the video associated with the event.
  • Page 83: Playback By Tag

    In the example below, a customized tag is created. Up to 64 tags can be assigned to one video clip. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 84 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5. In the pop-up window above, the tag auto theft was keyed in. After entering the tag name, click Enter, then click OK to close the Add Tag window. Tag management 1. Click the icon to open the Tag management window.
  • Page 85 5. Click Search. A list of events (channel and time) that occurred during the time frame selected will appear on the right side of the screen. 6. Click the Play icon associated with the tag to play the tagged video clip. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 86: Playback Using System Logs

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP In the Playback window, you can change the Pre-play and Post-play values to see more video around the tag. 5.2.6 Playback using System logs You can play back record file(s) associated with channels after searching system logs. 1.
  • Page 87 3. Find the entry in the search results list that is associated with a Play icon. See the example above. 4. Click the Play icon to watch the video associated with the event. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 88: Playing Back An External File

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5.2.7 Playing Back an external file You can playback a file on an external device, such as a video file saved on a backup disk or flash drive. 1. Open the Playback interface. Go to Menu | Playback 2.
  • Page 89: Auxiliary Functions - Playback Frame By Frame

    5. Click the Play icon associated with the file you want to play. 5.2.8 Auxiliary Functions - Playback frame by frame Play video files frame by frame, in case of checking image details of the video when abnormal events happen. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 90: Auxiliary Functions - Reverse Playback Of Multi-Channel

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Using a Mouse Go to Menu | Playback Playback a file. During playback, click the button tt until the speed changes to Single. One click on the playback screen advances playback to the next frame forward. Click uu to increase the playback speed in forward. During reverse playback click the button tt until the speed changes to Single.
  • Page 91: Digital Zoom

    2. Use the mouse to click in the inset box on the area of the screen you want to expand. To exit Zoom mode, right click anywhere on the screen. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 92: Backing Up Record Files - Export

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Zoom selection area 3. Right-click on the image to exit the digital zoom mode. 5.3 Backing up Record Files - Export 5.3.1 Export by video search The Export by video search feature allows you to export specific video clips. The export operation writes the selected file(s) to an USB device.
  • Page 93 Click the file to highlight it, and then click the box on the left to check mark it. b. You can click the Play icon to watch the video. A pop up window will appear. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 94 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 8. Close the playback window, then click Export. 9. In the Export window, select the directory where you want to copy the files, or create a New Folder. 10. Click the Export button to start the Export.
  • Page 95 OK. 12. Allow the Export process to finish, and then click in the status window. 13. Verify that the file you exported can be played from the flash device. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 96: Export By Event Search

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5.3.2 Export by Event Search Video recordings triggered my Events, such as motion detection, can be searched for and exported to a USB storage device such as a USB flash drive or USB disk drive, or USB optical drive. 1.
  • Page 97 7. Click the file you want to export, then click the select box on the left to check mark it. 8. To playback the video file you selected, click Details. In the Events Detail window, click the play icon to watch the file. When finished, close the Playback window. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 98 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 9. Click Export to save the video file. A pop-up window will open showing the file structure of your external storage device. If your USB device is not shown in the Device Name field, click the Refresh button. 10.
  • Page 99: Exporting Video Clips During Playback

    4. Advance the file playback to the end of the segment you want to export, then click the Clip icon (Stop clipping scissors) again to mark the end of the clip you want to save. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 100 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Clip (Stop clipping) icon 5. Right click anywhere in the video window, then select Exit. The Attention pop-up window shown below will appear. 6. Click Yes to save the video clip you marked. A Clips Export window will open...
  • Page 101 9. Click Export to begin the process. The Export window will open. If the USB drive doesn’t appear on the Device Name line, click Refresh until it shown. NOTE: Some USB devices types include the New Folder and Format options, other types include only an Erase option. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 102 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 10. Click the Export button in the Export window to continue. In the pop-up window that appears, you can export the file and player (upper option), or just the player. Choose the option you prefer, and then click OK. 11.
  • Page 103: Managing User Accounts

    The DVR supports up to 32 user accounts. To add, edit, and delete user accounts, you must log into the DVR with admin user credentials. Adding a user account 1. Enter the User Management interface. Go to Menu | Configuration | User 2. Click Add to open the Add User menu. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 104 SECTION 6: MANAGING USER ACCOUNTS 3. Enter the information for new user, including User Name, Password, Level and User’s MAC Address. Set the user Level to Operator or Guest. Different Levels have different operating permission. — Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all operating permission in Camera Configuration by default.
  • Page 105 — Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property), upgrading system — firmware, clearing I/O alarm output. Local Shutdown Reboot: Shutting down or rebooting the DVR. — Remote Configuration options ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 106 SECTION 6: MANAGING USER ACCOUNTS Remote Log Search: Remotely viewing logs that are saved on the DVR. — Remote Parameters Settings: Remotely configuring parameters, restoring factory default parameters and — importing/exporting configuration files. Remote Serial Port Control: Reserved for future expansion. —...
  • Page 107: Deleting A User Account

    2. Select the user to be edited from the list (see the User Management window above). 3. Click the Edit icon to open the Edit User interface. Note: The admin user can also be edited. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 108 SECTION 6: MANAGING USER ACCOUNTS Operator and Guest Edit User menu admin user Edit User menu 4. Select and edit the menu options as needed: Operator and Guest: You can edit the user information, including user name, password, permission level and MAC —...
  • Page 109: Network Settings

    DNS server. NOTE: The valid MTU range is 500 .. 1500. 3. If you prefer, you can usually convert the address information acquired from DNS to a fixed IP address by unchecking the “Enable DHCP“ checkbox. 4. Click Apply to save your settings. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 110: Configuring Extranet Access

    SECTION 7: NETWORK SETTINGS 7.2 Configuring Extranet Access You can configure your DVR to use Extranet Access (or Dynamic DNS, DDNS). DDNS is especially useful for access to your DVR from outside the local network (i.e., the Internet), and you use DHCP to configure your DVR network settings. To configure the DVR to use DDNS: 1.
  • Page 111: Configuring Ntp Server

    A Network Time Protocol (NTP) Server can be configured on your DVR to ensure the accuracy of system date/time. 1. Open the Network NTP settings menu. Go to Menu | Configuration | Network | NTP ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 112: Configuring Multicast

    SECTION 7: NETWORK SETTINGS 2. Check the Enable NTP box to enable this feature. 3. Select the following NTP settings: Interval: Interval in minutes between the two synchronizing actions with an NTP server. — NOTE: The synchronization time interval can be set from 1 to 10080 minutes. The default value is 60 min. If the DVR is connected to a public network, use an NTP server that has a time synchronization function, such as the server at the National Time Center (IP Address: 210.72.145.44).
  • Page 113: Configuring Rtsp

    1. Open the Network More Settings menu. Go to Menu | Configuration | Network | More Settings 2. Enter a new Server Port number and HTTP Port number in the appropriate fields. The default Server Port is 8000 and the HTTP Port is 80. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 114: Configuring Email

    SECTION 7: NETWORK SETTINGS The Server Port number must be in the range 2000 .. 65535. it is used for remote client software access. NOTE The HTTP port is used for remote IE access. 3. Click Apply to save your settings and close the menu. 7.6 Configuring Email The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed.
  • Page 115 E-mail Test: Sends a test message to verify that the SMTP server can be reached. — 6. Click Apply to save your settings. 7. Click the Test button to test your Email settings. The corresponding Attention message box will pop up. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 116: Configuring Upnp

    SECTION 7: NETWORK SETTINGS 7.7 Configuring UPnP™ The Universal Plug and Play (UPnP™) feature allows the device to seamlessly discover other network devices and establish functional network services for data sharing, communications, etc. You can use the UPnP function to enable the fast connection of the device to the WAN via a router without port mapping.
  • Page 117: System Maintenance

    System logs can be searched and sorted for specific entries, and archived for use later. You can also search for video clips through system logs. 8.2.1 Log Search 1. Open the Log Information screen. Go to Menu | Maintenance | Log Information ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 118 SECTION 8: SYSTEM MAINTENANCE 2. Select a Start Time, End Time, Major Type and Minor Type. You can modify your search to find only specific log messages. In the example below, the search criterion specified are “All” (Major Type) entries with “All” (Minor Type). 3.
  • Page 119: Log Export

    3. Click the Log Export tab to display the DVR storage devices. 4. Check the select box for the storage devices that contain log information. In the example below, the HDD is selected. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 120 SECTION 8: SYSTEM MAINTENANCE 5. Click the Export button at the bottom of the screen. 6. On the Device Name line, open the drop down list and select the destination for the file export. 7. Select the directory where you want to copy the files, or create a New Folder. 8.
  • Page 121: Import / Export System Configuration

    2. Open the Import/Export menu. Go to Menu | Maintenance | Import/Export Export configuration file 3. On the Device Name line, open the drop down list and select the destination for the exported configuration file. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 122 SECTION 8: SYSTEM MAINTENANCE 4. Click the Export button to start the export. Allow the operation to finish before continuing. When the export operation is successful, an “Attention” “Export succeeded” pop-up window will open. 5. Click OK to close the pop-up window. NOTE The configuration backup file a binary file with a timestamp in the format devCfg_<code>_YYYYMMDDHHMMSS.bin 6.
  • Page 123: Upgrade Firmware

    1. If the firmware needs to be upgraded, attach an USB storage device, such as a USB flash drive or USB disk drive, that contains the firmware upgrade file to a DVR USB port. 2. Click the Upgrade tab on the left. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 124 SECTION 8: SYSTEM MAINTENANCE 3. If installing firmware from a local device such as a USB flash drive or disk: a. Connect the local device to the DVR, if necessary. b. Open the Device Name drop down list and select the device that contains the firmware. c.
  • Page 125: Default

    You can see real-time information of your DVR network traffic, such as linking status, MTU, sending/receiving rate, etc. The traffic data is refreshed every 1 second. Open the Network Traffic menu. Go to Menu | Maintenance | Net Detect ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 126: Testing Network Delay And Packet Loss

    SECTION 8: SYSTEM MAINTENANCE You can view the sending rate and receiving rate information on the interface. Traffic data is refreshed every 1 second. 8.6.2 Testing Network Delay and Packet Loss 1. Open the Network Traffic menu. Go to Menu | Maintenance | Net Detect 2.
  • Page 127: Exporting Network Packet

    Note: Click the Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, verify that it is compatible with the DVR. Format the backup device if the format is incorrect. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 128: Checking The Network Status

    SECTION 8: SYSTEM MAINTENANCE 7. Click the Export button to start the export. 8. When the export is complete, click OK. Up to 1 M data can be exported during one operation. 8.6.4 Checking the network status You can also check the network status and quickly set the network parameters. 1.
  • Page 129: Checking Network Statistics

    Use this display to check the bandwidth of the IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle. 3. Click the Refresh button to show the current status. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 130: Remote Access

    SECTION 9: REMOTE ACCESS SECTION 9 Remote Access If you DVR is connected to a local network (LAN), you can access it from another computer on the LAN through Microsoft® Internet Explorer® 11. Internet Explorer 9 or 10 can also be used, but must be run in “Compatibility” mode for the IP address you are logging into.
  • Page 131 In Internet Explorer, click the Tools icon (located to the right of the tabs), then select Compatibility View settings from the drop-down menu. Tools icon b. In the Compatibility View Settings window, ensure that the IP address of your camera is in the Add this website field, then click Add. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 132 SECTION 9: REMOTE ACCESS After clicking Add, the IP address will appear in the Websites list. Click Close. 4. If this login is the first login to the DVR from your computer and browser, continue with the following sub-steps: a. After a successful login to the DVR, a message will appear at the bottom of the screen requesting to Allow the add-on WebVideoActiveX.
  • Page 133: Remote Live View Screen

    The Live View window initially appears in a multi-screen configuration with no live view images shown. You can: Change the viewing screen layout by clicking the multi-screen select button and selecting the icon for a 1 screen or a 2 x 2 • layout. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 134 SECTION 9: REMOTE ACCESS Screen select tabs Channel viewing frames Logout button Camera list Multi-screen mode select Remote Live View toolbar PTZ camera controls To view video from a camera in the Live View screen: Click a viewing frame to select it. When selected, the frame is surrounded by a bright box. —...
  • Page 135: Remote Playback Screen

    Open the Playback screen by clicking Playback in the screen header. The Playback screen allows you to review video recorded from one camera or several cameras concurrently. Also, video can be downloaded to your local computer. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 136 SECTION 9: REMOTE ACCESS Capture Audio play / mute Play motion Download Full screen Multi-screen Stop controls mode select Zoom playback Snip Set playback time Timeline (drag to reposition) Playback timestamp Record legend Expand / contract timeline To playback recorded video: Click the multi-screen mode button to select the number of viewing frames you need to display.
  • Page 137: Remote Log Screen

    Options in the configuration menu are identical to those in the embedded DVR Menu system. For more information on how to use these options, refer to the DVR Menu descriptions in previous sections of this manual. After making configuration changes click Save to apply your changes. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 138 SECTION 9: REMOTE ACCESS The location of local files is defined on the Configuration | Local Configuration screen. Options in the configuration menu function identically as those in the embedded DVR Menu system. For more information on how to use these options, refer to the DVR Menu descriptions in previous sections of this manual. After making configuration changes click Save to apply your changes.
  • Page 139: Cleaning

    Do not use benzene, thinner or other chemical products on the camera assembly; these may dissolve the paint and  promote damage of the surfaces. Before using any chemical product, read the instructions carefully. CAUTION ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 140: Specifications

    SECTION 11: SPECIFICATIONS SECTION 11 Specifications Section Item ALI-HVR3004H ALI-HVR3008H ALI-HVR3016H Video/Audio Input Video Compression H.264 Video Input 4 channels 8 channels 16 channels Supported camera 720p30, 720p60, 720p30, 720p60, 1080p30 720p30, 720p60, 1080p30 resolutions Video Input Interface BNC (1.0 Vp-p, 75 Ω) Audio Compression G.711u Audio Input...
  • Page 141 Dimension (w × d × h) 12.4” × 9.53” × 1.8” (315 mm × 242 mm × 45 mm) (380 mm × 290 mm × 48 mm) Weight ≤ 3.3 lb (1.5 Kg) ≤ 4.4 lb (2 Kg) ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 142: Appendix A Glossary

    APPENDIX A: GLOSSARY Glossary APPENDIX A Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080p and the sub-stream having a maximum resolution of 960H (WD1).
  • Page 143: Appendix Bfaq

    Q Why doesn’t the DVR detect my USB export device for exporting recorded files? There’s a chance that the DVR and your USB device is not compatible. Please refer to our company’s website to view a list of compatible devices. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 144 APPENDIX B: FAQ Q Why doesn’t my remote control doesn’t work? There may be several reasons. Begin by checking the following: Make sure you have installed batteries properly in the remote control. — Make sure you are aiming the remote control at the IR receiver on the front panel, and the sensor is not obstructed or —...
  • Page 145: Appendix Chdd Installation

    APPENDIX C The following procedures illustrate hard disk drive (HDD) installation in a ALI-HVR3000H series DVR without an HDD. If you purchased your DVR without a HDD, or you want to replace the HDD installed in your DVR, use this procedure as a guideline.
  • Page 146 APPENDIX C: HDD INSTALLATION 3. Attach the SATA data and power cables provided to the mating connectors on the HDD. See below. Underside of an HDD HDD mounting SATA data screw holes cable HDD power cable 4. Locate the holes on the underside of the HDD for the mounting screws. See the photos above. Insert screws in the HDD mounting screw holes and turn them in 2 ~ 3 turns.
  • Page 147 6. Position the HDD as shown in the photo below, with the HDD mounting screw heads in the slotted holes. Slide the HDD to the left until the screws are fully seated in the slots. Note that the HDD is placed under the black cable from the front panel to the chassis PC board. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 148 APPENDIX C: HDD INSTALLATION PC board connectors for the HDD power and SATA cables Chassis PC board Front panel cable Front panel 7. Plug the HDD power and SATA data cables into the mating connectors on the chassis PC board. 8.
  • Page 149: Ali-Hvr3016H Hdd Installation

    The ALI-HVR3016H DVR can accommodate up to two HDDs (see the photo below). When installing HDDs in these chassis: 1. Use the guidelines detailed above for installing an HDD in a ALI-HVR3004H DVR. 2. Install HDDs one at a time. Always install HDD 1 first, and then install HDD 2. ALI-HVR3000H Series 960H Hybrid+ DVR User Manual...
  • Page 150 APPENDIX C: HDD INSTALLATION HDD 1 PC board SATA1 HDD connector SATA2 HDD Front panel connector HDD power connector HDD 2 ALI-HVR3016H HDD configuration...

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