ALIBI ALI-DVR3004H User Manual
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ALIBI ALI-DVR3004H User Manual

Ali-dvr3000h series 960h digital video recorder
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ALI-DVR3000H Series
960H Digital Video Recorder

User Manual

Products: ALI-DVR3004H, ALI-DVR3008H, ALI-DVR3016H
ALI-DVR3000H Series DVR
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety
and proper use. Save this manual for future reference.
ALI-DVR30xxH_SM
1/22/2014

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Summary of Contents for ALIBI ALI-DVR3004H

  • Page 1: User Manual

    ALI-DVR3000H Series 960H Digital Video Recorder User Manual Products: ALI-DVR3004H, ALI-DVR3008H, ALI-DVR3016H ALI-DVR3000H Series DVR PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety and proper use. Save this manual for future reference. ALI-DVR30xxH_SM...

  • Page 2: Legal Notice

    Alibi and the Alibi logo are trademarks of Observint. Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Regulatory Information

    SAFETY INSTRUCTIONS Regulatory information FCC information FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Safety Instructions

    A factory recommended HDD should be used for this device. • Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. • Dispose of used batteries according to the instructions provided by the battery manufacturer. Safety Instructions Read these instructions and keep them in a safe place for future reference.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Table of Contents SECTION 1 Systems Overview ..............1 1.1 DVR Controls, connectors and indicators .
  • Page 6 TABLE OF CONTENTS 4.2.1 Live View settings ............. .35 SECTION 5 Record, Playback and Video Backup .
  • Page 7 TABLE OF CONTENTS 7.1.7 Configuring UPnP™ .............86 SECTION 8 System Maintenance .
  • Page 8 NOTES viii...

  • Page 9: Systems Overview

    SECTION 1: SYSTEM OVERVIEW SECTION 1 Systems Overview Congratulations on purchasing your new ALI-DVR3000H Series 960H Digital Video Recorder security system! Your system includes the following key features: General H.264 video compression with high reliability and superior definition. • Each channel supports dual-stream. •...

  • Page 10: Recording And Playback

    SECTION 1: SYSTEM OVERVIEW Recording and Playback Holiday recording schedule configuration. • Normal and event video encoding parameters. • Multiple recording types: manual, normal and motion. • 8 recording time periods with separated recording types. • Pre-record and post-record for motion detection for recording, and pre-record time for schedule and manual recording. •...

  • Page 11: Dvr Controls, Connectors And Indicators

    SECTION 1: SYSTEM OVERVIEW TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, UPnP™, RTSP, iSCSI are supported. • TCP, UDP and RTP for unicast. • Remote search, playback, download, locking and unlocking the record files, and downloading files broken transfer resume. •...
  • Page 12 SECTION 1: SYSTEM OVERVIEW DVR Backpanels ALI-DVR3004H backpanel ALI-DVR3008H backpanel ALI-DVR3016H backpanel Item Description VIDEO IN BNC connectors for camera video channels in. Number of channels is dependent on the model of the DVR. Monitor Out (CVBS) BNC connector for CVBS video monitor.

  • Page 13: Remote Control

    SECTION 1: SYSTEM OVERVIEW Item Description 12 Vdc Plug for 12 Vdc power adapter. GND terminal Ground terminal post. 1.1.1 Remote control The enter key on the remote control or the front panel has the same function as a mouse left click. The IR Range of the remote control is 10 meters.

  • Page 14: Mouse Control

    SECTION 1: SYSTEM OVERVIEW Item Name Function DIRECTION/ENTER buttons Navigating between different fields and items in menus. In Playback mode, the UP and DOWN button are used to speed up and slow down recorded video. The LEFT and RIGHT buttons select the next and previous day of recordings. In LIVE view mode, these buttons can be used to cycle through channels.

  • Page 15: Soft Keyboard

    SECTION 1: SYSTEM OVERVIEW 1.1.3 Soft keyboard An on-screen QUERTY keyboard appears when you click in a field that accepts a text entry, such as a password or name. The keyboard is shown in the following picture. Some control keys toggle their function when they are clicked. Symbols / Backspace Numbers...

  • Page 16: Installing The System

    SECTION 2: INSTALLING THE SYSTEM SECTION 2 Installing the System 2.1 Getting Started: Unpacking the Equipment What’s in the box Your system includes: ALI-DVR3000H Series DVR • Remote Control • USB mouse • 6 foot Ethernet cable • 6 foot HDMI cable •...

  • Page 17: Placement

    SECTION 2: INSTALLING THE SYSTEM 2.2.2 Placement Your monitoring and recording equipment is the core device for constant surveillance and the reliable capture of video evidence. Observint Technologies strongly suggest that it be installed in a secure location with access limited to authorized personnel. DVRs and monitors generate heat and should be placed in a clean and well ventilated area.

  • Page 18: Camera Installation

    SECTION 2: INSTALLING THE SYSTEM 4. Plug the mouse into the USB connector on the front or back of the DVR. 5. If you plan to access your DVR remotely, or configure your DVR to transmit alerts, email, etc. to external servers, plug a drop cable from your local area network (LAN) into the RJ-45 LAN connector on the back of the DVR.

  • Page 19: Install Cameras

    SECTION 2: INSTALLING THE SYSTEM About weatherproof cameras Weatherproof cameras can be mounted in any open area, such as on a telephone pole or on the side of a building. For best results, we recommend you mount your cameras in a sheltered area, such as under the eave or roof of a building, if possible. Weatherproof cameras compatible with your DVR may have cables attached to the camera body and not routed through the camera base.

  • Page 20: Using The Wizard For Basic Configuration Setup

    When the DVR is powered on, an Alibi logo splash screen appears within 2 minutes. 1. After the initial Alibi loading window (see above), a monitor resolution selection screen may appear. The DVR will offer the optimal resolution for your monitor, but you can select another resolution if you prefer. At this screen, select the preferred resolution, then click Next, or allow the setup Wizard to open.
  • Page 21 SECTION 2: INSTALLING THE SYSTEM The configuration settings presented in the setup Wizard can also be made and changed using the Menu system. See Chapters 5 - 7 NOTE for more information. 3. Enter the admin password in the appropriate field. To do that, click inside the Admin Password field to open the virtual keyboard.
  • Page 22 SECTION 2: INSTALLING THE SYSTEM 4. Click the Next button to open the date and time settings window. 5. In the date and time setup window, click the field you want to change, then use the drop-down list or setup aid to select the appropriate values.
  • Page 23 SECTION 2: INSTALLING THE SYSTEM Generally, it is preferable to setup the DVR with a fixed network settings, if possible, to assure the DVR has an unchanging IP address for remote logins. To enable fixed network settings, uncheck the Enable DHCP box, then edit the appropriate fields to change the settings.
  • Page 24 SECTION 2: INSTALLING THE SYSTEM 8. In the camera setup wizard, you can initially select the recording mode for each camera attached to the camera input BNC connectors. To use this menu: Click here to open the camera graphical menu a.
  • Page 25 SECTION 2: INSTALLING THE SYSTEM To configure another camera differently, open the Camera graphical menu and select the next camera to configure. Then repeat the steps above to configure the recording mode for that camera. You can also Copy these settings to other cameras.
  • Page 26 SECTION 2: INSTALLING THE SYSTEM Live View display 10. While viewing video from each cameras in the Live View display, adjust the direction of each camera to aim it at its surveillance target. Follow the manufacturer’s recommended procedures for aiming the cameras.

  • Page 27: Using The Menu System

    SECTION 2: INSTALLING THE SYSTEM 2.6 Using the Menu system After the initial setup of your DVR using the Wizard, the Menus interface enables you to refine your configuration settings and expand the functionality of the system. To use most menus, the user must log into the DVR system, either locally or remotely, with administrative privileges.
  • Page 28 SECTION 2: INSTALLING THE SYSTEM To validate the camera information, open the Camera Management menu. Go to Main menu | Camera. The Camera Management menu opens with the OSD submenu, used to configure the on-screen display information. You can opt to display the camera name, date and day of the week, assign the camera name, and set the format and mode for the date, time and OSD display for each camera individually.

  • Page 29: Configuring Hdd Settings

    SECTION 2: INSTALLING THE SYSTEM 2.7 Configuring HDD settings 2.7.1 Checking HDD status Check the status of the HDD installed in the DVR to assure it is functioning normally. 1. Open the HDD Information display. Go to Menu | HDD |General 2.
  • Page 30 SECTION 2: INSTALLING THE SYSTEM 2. Click the Add button at the bottom of the screen to open the Add NetHDD menu. 3. In the NetHDD drop down list, select the NetHDD ID (NetHDD 1 .. NetHDD 8) you want to add. 4.
  • Page 31 SECTION 2: INSTALLING THE SYSTEM Click OK to add the NAS disk to your system. For an IP SAN disk: — Enter the NetHDD IP address in the text field. Click Search to discover the available IP SAN disk directories on the network. iii.

  • Page 32: Configuring The Hdd

    SECTION 2: INSTALLING THE SYSTEM 2.7.3 Configuring the HDD By default, all cameras will record to the one partition of the internal HDD. If multiple disks (internal HDD and network drives) are installed, individual cameras or groups of cameras can be configured to save their recordings to assigned areas on those drives. Before you start: 1.
  • Page 33 SECTION 2: INSTALLING THE SYSTEM 1. Open the Storage Mode menu. Go to Menu | HDD | Advanced 2. On the Mode line, open the drop down list and select Group. 3. On the Camera line, open the drop down list and select the camera channel you want to configure for Quota mode. 4.

  • Page 34: Hdd Detect

    SECTION 2: INSTALLING THE SYSTEM 6. In the Copy to menu, check the boxes of the camera channels you want to copy the settings to. 7. Click OK to perform the copy and close the Copy to menu. 8. In the Storage Mode menu, click Apply. 9.

  • Page 35: Bad Sector Detection

    SECTION 2: INSTALLING THE SYSTEM 2. To execute a self-evaluation test on an HDD: a. On the HDD line, open the drop down list to select the HDD of interest. b. On the Self-test Type line, open the drop down list to select the type of test to execute. You can choose either Short Test, Expanded Test or Conveyance Test.

  • Page 36: Configuring Exception Alarms

    SECTION 2: INSTALLING THE SYSTEM Click Pause to temporarily stop the scan, and click Cancel to end the scan. Click Error info to see the detailed damage information. 2.8 Configuring Exception Alarms The DVR monitors for and respond to certain system-related alarm conditions (exception alarms). Monitoring for and response to these exceptions are configurable.
  • Page 37 SECTION 2: INSTALLING THE SYSTEM To configure exception alarms: 1. Open the Exception menu. Go to Menu | Configuration | Exceptions 2. On the Exception Type line, open the drop down list and select the exception condition you want to configure. If you select All, all exception conditions will be treated the way you configure the response.

  • Page 38: Startup, Shutdown, Reboot

    SECTION 3: STARTUP, SHUTDOWN, REBOOT SECTION 3 Startup, Shutdown, Reboot After the DVR and cameras are installed, the DVR system must be configured to function in the surveillance mode(s) that best serve your needs. This chapter includes the essential steps to get your system running, including configuring the DVR date and time, and setting up the LAN interface, cameras and recording modes.

  • Page 39: Rebooting The Dvr

    SECTION 3: STARTUP, SHUTDOWN, REBOOT admin NOTE The default User Name with administrative privileges and its associated Password are and 1111. 3. In the Menu window, click the Shutdown icon, then click Shutdown in the pop-up window. 4. Click Yes in the Attention window. 5.

  • Page 40: Live View Interface

    SECTION 4: LIVE VIEW INTERFACE SECTION 4 Live View Interface The Live View interface is the primary camera viewing and monitoring mode. It can be configured to present video from the cameras configured in the system singularly or in multi mode, or using a “patrol” feature wherein video from each of a select group of cameras is displayed singularly and sequentially, with each camera view shown for a preset duration (dwell).

  • Page 41: Quick Setting Toolbar

    SECTION 4: LIVE VIEW INTERFACE Icon Type Reason Record and Alarm Both alarm and record status 4.1 Quick Setting Toolbar Left-clicking the mouse on a viewing frame opens a Quick Setting Toolbar at the top or bottom of the frame. Enable/disable manual record Mute/audio on...

  • Page 42: Live View Pop-Up Menu

    SECTION 4: LIVE VIEW INTERFACE 4.2 Live View pop-up menu Right-clicking the mouse on the desktop opens the pop-up window shown below. Clicking one of the items listed produces the result described below. Menu: Opens the configuration menu window. See “SECTION 5 Record, Playback and Video Backup” on page 37. —...

  • Page 43: Live View Settings

    SECTION 4: LIVE VIEW INTERFACE Aux Monitor: Switch to the auxiliary output mode (CVBS). The operation of the main output is disabled. — 4.2.1 Live View settings Live View settings can be customized according to differing needs. You can configure the screen frame split, placement of camera channels on the screen, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 44 SECTION 4: LIVE VIEW INTERFACE Single-, multi-screen select icons Viewing screens 4. Click the single- or multi-screen select icon for the screen split you prefer. In the example shown above, a 1*5 screen is selected. 5. Click a viewing screens, then double-click the camera in the list on the right that you what to show there. When the selection is made, label in the viewing screen changes to the camera channel number.

  • Page 45: Record, Playback And Video Backup

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP SECTION 5 Record, Playback and Video Backup After the initial setup of your DVR using the Wizard, the Menus interface enables you to refine your configuration settings and expand the functionality of the system. To use most menus, the user must log into the DVR system, either locally or remotely, with administrative privileges.

  • Page 46: Configuring Record Settings

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5.1 Configuring record settings 5.1.1 Setting camera encoding parameters 1. Enter the Record settings interface to configure the encoding parameters. Go to Menu | Encoding | Record 2. Select the Record tab page you want to configure. You can configure the stream type, the resolution, and other parameters. Pre-record: The length of time you set to record before the scheduled time or event.

  • Page 47: Configuring Record Schedule

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP a. Configure the parameters of the camera. b. Click Apply to save the settings. 5.1.2 Configuring Record schedule The record schedule can be used to automatically start and stops recording at preset times. 1.
  • Page 48 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP b. Check the Enable Schedule box. c. Click Edit, or use the graphical method to apply recording modes to hours of the day. If you clicked the Edit button, a record schedule list opens. Open the Schedule line drop down list and select the day you want to create a record schedule for.
  • Page 49 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP To use the graphical method to draw the schedule: Click the color icons for either Normal or Motion in the right panel. — Drag the mouse pointer across the area of the chart (day of the week, hours of the day) where you want to —...

  • Page 50: Configuring Motion Detection Recording

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 4. In the Copy menu, click the channels you to which you want to copy the schedule to, then click OK. 5.1.3 Configuring Motion Detection Recording Follow the steps to set the motion detection parameters. A motion detection events can trigger several kind of actions by the DVR, including channels to start recording, full screen monitoring, an audio warning, notification sent to the surveillance center, etc.
  • Page 51 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 2. To configure Motion Detection: a. Choose camera you want to configure. b. Check the Enable Motion Detection box. c. Use the mouse to drag a rectangle across the area where you want to detect motion. If you want to sense for motion detection in all areas of the video, drag a rectangle across the entire video screen or click Full Screen.
  • Page 52 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP h. In the Action Trigger Channel window, select the other channels that should trigger recording on this channel, then click Apply to save your settings. Click the Arming Schedule tab. With the Arming Schedule, you can define a schedule for each day of eight weeks (56 days) when motion detection is monitored.

  • Page 53: Manual Record

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Select the actions you want to occur, then click Apply to save your settings, and OK to return to the Motion Detection menu. NOTES: The Notify Surveillance Center and Send Email options require additional network settings. See “SECTION 7 Network Settings”...

  • Page 54: Configuring Holiday Recording

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP d. When the Attention window opens, click Yes. 3. To disable Manual Record: a. Select Record on the left menu frame. b. Click the status button before camera number to change the label from ON to OFF. c.

  • Page 55: Configuring Hdd Group For Recording

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 2. To Edit Holiday schedule. a. Click the icon in the Edit (right) column of the line you want to edit. The Edit window will open. b. In the Edit menu, check the Enable box. c.

  • Page 56: Files Protection

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 2. Click Advanced in the left frame to open the Storage Mode menu. 3. In the Mode drop down list, select Group. The Group definition window will open. 4. Click Apply to create the group. NOTE: Creation of a group will force a DVR reboot. 5.1.7 Files Protection You can lock the recorded files or set the HDD property to Read-only to protect the record files from being overwritten.
  • Page 57 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 2. Check the box(es) for the channel(s) you want to investigate. 3. Configure the record type, File Type (locked or unlocked), and Start Time and End Time. 4. Click Search to show the results. 5.

  • Page 58: Playback

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP a. Determine which files you want to protect, and then click the icon in the Lock column to show a “locked” padlock (indicating that the file is locked). Similarly, unlock files by clicking on the “locked” icon to show an “unlocked” padlock. b.

  • Page 59: Playback By Channel

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Playback by channel 1. Open the Playback menu. Go to Menu | Playback. 2. In the Playback screen, select the camera channel you want to playback. De-select the other channels. 3. Select the start and end times of the date and time range when the video segment was recorded. ALI-DVR3000H Series 960H DVR User Manual...
  • Page 60 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 4. Click the Search button. 5. In the window that opens, click the entry of the video segment you want to play, then click the icon in the Play column. 6. In the screen that opens, select the camera or cameras you want playback, then click OK to continue. By default, only the camera of the video you selected will play.
  • Page 61 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP To open the Results list ( the right frame - see above), move the mouse pointer to the right edge of the screen. You can play a different video segments by clicking the segment to highlight it, then clicking the Play icon associated with it. Move the mouse pointer away from the right side to close the frame.

  • Page 62: Playing Back A Motion Event

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP The tag management icons in the lower left corner allow you to “tag” the video segment with a unique name. Click the Add Tag icon to open the Add Tag pop-up menu, then enter a Tag name. Tagged videos can easily searched for and retrieved later. Right click anywhere on the video frame to open a pop-up menu.
  • Page 63 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 7. Click Details to preview video from the event and see more information about the video clip. 8. Select the video clip from the list, then click the Play icon associated with it. ALI-DVR3000H Series 960H DVR User Manual...

  • Page 64: Playback By Tag

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP The control panel at the bottom of the screen is described earlier in this section. See “5.2.1 Playing back video by channel” on page 50. 9. To open the search result list during video playback, move the mouse cursor to the right edge of the screen. In this example, only one clip is listed.
  • Page 65 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5. Click Search to generate a list of tagged video files. 6. Select the video clip from the list, then click the Play icon associated with it. The control panel at the bottom of the screen is described earlier in this section.
  • Page 66 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 8. To playback a different motion event video clip, click the segment to highlight it, then click the associated Play icon. In the screen above: Click the Add default tag icon in the lower left corner of the screen during video playback to add a default tag. —...

  • Page 67: Playback From System Logs

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP To change the name of a tag, select (highlight) a tag in the list, then click the icon in the Edit column. — Click the tag name, use the pop-up keyboard to change the name, click Enter, then click OK. To delete a tag, select (highlight) a tag in the list, then click the icon in the Delete column.
  • Page 68 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 4. Click Search. If the search didn’t find a file matching your search criteria, the message No matched log file. will appear. 5. Choose a log with record file and click the Play icon to play the file, or click the icon in the Details column to see more information about the entry.

  • Page 69: Auxiliary Functions - Playback Frame By Frame

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5.2.5 Auxiliary Functions - Playback frame by frame Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Using a Mouse: Go to Menu | Playback Playback a file.

  • Page 70: Digital Zoom

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 3. Click Playback to play back the record files, then click the reverse control icon to play the files in reverse. 5.2.7 Digital Zoom 1. Click the magnifier button on the playback control bar to enter Digital Zoom screen. 2.

  • Page 71: Backing Up Record Files - Export

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 5.3 Backing up Record Files - Export 5.3.1 Quick Export The Quick Export feature allows you to easily export (backup to an external device) video clips recorded over a 24 hours period from up to four selected camera channels.

  • Page 72: Export By Video Search

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 6. If the device you are exporting to is a rewritable device such as a USB flash drive, select the directory where you want to copy the files, or create a New Folder. NOTE: Some USB devices types do not include the New Folder and Format options, but may include an Erase option.
  • Page 73 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 2. Open the Export menu. Go to: Menu | Export | Normal 3. Check the boxes for the camera channels you want to back up. 4. Select the Start Time and End Time of the period when the video clips of interest were recorded. To change the time, click on the field, then select the target date or time from the pop-up menu.
  • Page 74 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 8. Click Export. A pop-up window will open showing the file structure of your external storage device. If your USB device is not shown in the Device Name field, click the Refresh button. NOTE: Some USB devices types include the New Folder and Format options, other types include only an Erase option.

  • Page 75: Export By Event Search

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 10. Click the Export button to start the Export. Allow the process to finish before continuing. Note: The Player utility player.exe will be exported automatically during video file export. 11. Verify that the file you exported can be played from the flash device. 5.3.3 Export by Event Search Video recordings triggered my Events, such as motion detection, can be searched for and exported to a USB storage device such as a USB flash drive or USB disk drive, or USB optical drive.
  • Page 76 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 4. Check the boxes for the analog cameras you want to search. In the example above, A1 and A2, representing camera channel input 1 and 2, are selected. 5. Select the Start Time and End Time of the period when the video clips of interest were recorded. To change the time, click on the field, then select the target date or time from the pop-up menu.

  • Page 77: Exporting Video Clips During Playback

    SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 9. In the Export window, select the directory where you want to copy the files, or create a New Folder. 10. Click the Export button to start the Export. Allow the operation to finish before continuing. Note: The Player utility player.exe will be exported automatically during video file export.
  • Page 78 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Clip (Start clipping) icon 3. Advance the file playback to the start of the segment you want to export, then click the Clip icon (Start clipping scissors) at the bottom of the screen to mark the start of the clip you want to save. 4.
  • Page 79 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Clip (Stop clipping) icon 5. Right click anywhere in the video window, then select Exit. The Attention pop-up window shown below will appear. 6. Click Yes to save the video clip you marked. 7.
  • Page 80 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP 8. Click the Export button to start the Export. The Export window will list the files that were transferred. Allow the operation to finish before continuing. The Player utility player.exe is exported during video file export. 9.
  • Page 81 SECTION 5: RECORD, PLAYBACK AND VIDEO BACKUP Exported file ALI-DVR3000H Series 960H DVR User Manual...

  • Page 82: Managing User Accounts

    SECTION 6: MANAGING USER ACCOUNTS SECTION 6 Managing User Accounts User accounts are created to control access to the system both at the DVR and when logging into the DVR from a remote computer. Each account has a User Name, Password, and a selection of permissions granted to the user. By default, one user, named “admin”, is provided.
  • Page 83 SECTION 6: MANAGING USER ACCOUNTS 3. Enter the information for new user, including User Name, Password, Level and User’s MAC Address. Set the user Level to Operator or Guest. Different Levels have different operating permission. — Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all operating permission in Camera Configuration by default.
  • Page 84 SECTION 6: MANAGING USER ACCOUNTS 6. Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user. Local Configuration options: Local Log Search: Searching and viewing logs and system information of DVR. — Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting —...

  • Page 85: Deleting A User Account

    SECTION 6: MANAGING USER ACCOUNTS Local Manual Operation: Locally starting/stopping manual recording, picture capturing and alarm output of the — selected camera(s). Remote Manual Operation: Remotely starting/stopping manual recording, picture capturing and alarm output of the — selected camera(s). Local Playback: Locally playing back recorded files of the selected camera(s). —...
  • Page 86 SECTION 6: MANAGING USER ACCOUNTS 3. Click the Edit icon to open the Edit User interface. Note: The admin user can also be edited. Operator and Guest Edit User menu admin user Edit User menu 4. Select and edit the menu options as needed: Operator and Guest: You can edit the user information, including user name, password, permission level and MAC —...

  • Page 87: Network Settings

    SECTION 7: NETWORK SETTINGS SECTION 7 Network Settings 7.1 Configuring General Settings Network settings must be properly configured before you connect the DVR to cameras on network, or access it remotely. 1. Open the Network Settings menu. Go to Menu | Configuration | Network 2.
  • Page 88 SECTION 7: NETWORK SETTINGS 2. Click the DDNS tab to open the DDNS Settings menu. 3. Check the Enable DDNS box to enable this feature. 4. Open the DDNS Type drop down list and select one of five options: IPServer, DynDNS, PeanutHull, NO-IP, hkDDNS. IPServer: Enter Server Address for IPServer.

  • Page 89: Configuring Ntp Server

    SECTION 7: NETWORK SETTINGS NO-IP: Enter the account information in the corresponding fields. Refer to the DynDNS settings. — Enter Server Address for NO-IP. In the DVR Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com). iii.

  • Page 90: Configuring Multicast

    SECTION 7: NETWORK SETTINGS NTP Port: Port of NTP server — 5. Click Apply to save your settings and close the menu. 7.1.3 Configuring Multicast Using the multicast function, more than 64 cameras are connectable. A multicast address spans the Class-D IP range of 224.0.0.0 to 239.255.255.255.

  • Page 91: Configuring Rtsp

    SECTION 7: NETWORK SETTINGS 7.1.4 Configuring RTSP The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in communication systems to control streaming media servers. 1. Open the Network Settings menu. Go to Menu | Configuration | Network 2.

  • Page 92: Configuring Email

    SECTION 7: NETWORK SETTINGS The Server Port number must be in the range 2000 .. 65535. it is used for remote client software access. NOTE The HTTP port is used for remote IE access. 4. Click Apply to save your settings and close the menu. 7.1.6 Configuring Email The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed.
  • Page 93 SECTION 7: NETWORK SETTINGS 3. Click Apply to save your settings and close the menu. 4. Click the Email tab to open the email settings men. 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. —...

  • Page 94: Configuring Upnp

    SECTION 7: NETWORK SETTINGS 7. Click the Test button to test your Email settings. The corresponding Attention message box will pop up. 7.1.7 Configuring UPnP™ The Universal Plug and Play (UPnP™) feature allows the device to seamlessly discover other network devices and establish functional network services for data sharing, communications, etc.

  • Page 95: System Maintenance

    SECTION 8: SYSTEM MAINTENANCE SECTION 8 System Maintenance The Maintenance menus provide several displays that report system device information, log information, and network traffic. Features also include the export and import of the system configuration file, firmware upgrade, and factory reset. 8.1 System Information The System Information displays include status reports of the DVR, cameras, record settings, the network and the HDDs.
  • Page 96 SECTION 8: SYSTEM MAINTENANCE 2. Select a Start Time, End Time, Major Type and Minor Type. In the example below, the search criterion specified are “Operation” (Major Type) entries with “All” (Minor Type). 3. Click Search. If the search didn’t find a file matching your search criteria, the message No matched log file. will appear.
  • Page 97 SECTION 8: SYSTEM MAINTENANCE 4. You can Export the result of the log search (click Export), choose a log entry with record file and click the playback button to play the file, or click the icon in the Details column to see more information about the entry. The Log Information Details screen is shown below.

  • Page 98: Log Export

    SECTION 8: SYSTEM MAINTENANCE 8.2.2 Log Export Log information can be exported to a backup device such as a USB storage device. The exported log file is in .txt format and readable with an ASCII text viewer such as Microsoft® Windows® Notepad or Wordpad. The filename, prefixed with the date and timestamp, in the format YYYYMMDDHHMMSSlogBack.txt.

  • Page 99: Import / Export System Configuration

    SECTION 8: SYSTEM MAINTENANCE 9. Check the Export result on a computer by opening a file that was saved. 8.3 Import / Export system configuration You can export the DVR configuration, then import the file later to restore the earlier configuration. 1.
  • Page 100 SECTION 8: SYSTEM MAINTENANCE 4. Click the Export button to start the export. Allow the operation to finish before continuing. When the export operation is successful, an “Attention” “Export succeeded” pop-up window will open. 5. Click OK to close the pop-up window. NOTE: The configuration backup file a binary file with a timestamp in the format devCfg_<code>_YYYYMMDDHHMMSS.bin 6.

  • Page 101: Upgrade Firmware

    SECTION 8: SYSTEM MAINTENANCE 2. In the file list of the USB device, highlight the DVR configuration file you want to load, and then click Import. 3. Allow the DVR to fully reboot, then use it normally. 8.4 Upgrade Firmware You can upgrade the firmware through a local device or remote FTP server.

  • Page 102: Default

    SECTION 8: SYSTEM MAINTENANCE 3. If installing firmware from a local device such as a USB flash drive or disk: a. Connect the local device to the DVR, if necessary. b. Open the Device Name drop down list and select the device that contains the firmware. c.

  • Page 103: Net Detect

    SECTION 8: SYSTEM MAINTENANCE 2. Click OK, then allow the DVR to reboot before continuing. 8.6 Net Detect 8.6.1 Checking Network Traffic You can see real-time information of your DVR network traffic, such as linking status, MTU, sending/receiving rate, etc. The traffic data is refreshed every 1 second.

  • Page 104: Testing Network Delay And Packet Loss

    SECTION 8: SYSTEM MAINTENANCE 8.6.2 Testing Network Delay and Packet Loss 1. Open the Network Traffic menu. Go to Menu | Maintenance | Net Detect 2. Click the Network Detection tab to open the menu. 3. Click on the Destination Address field, then use the virtual keyboard to enter a address to connect (ping) to. In the field shown below, 1492.168.75.3 was entered in the destination field.

  • Page 105: Checking The Network Status

    SECTION 8: SYSTEM MAINTENANCE Note: Click the Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, verify that it is compatible with the DVR. Format the backup device if the format is incorrect. 7.
  • Page 106 SECTION 8: SYSTEM MAINTENANCE 3. Click the Status button at the bottom of the screen to report the status. 4. If the message box shows shows an error, click the Network button to open the Network parameters menu. After changing parameters, click Apply, and then click OK to save your settings.

  • Page 107: Checking Network Statistics

    SECTION 8: SYSTEM MAINTENANCE 8.6.5 Checking Network Statistics Use the following procedure to view real time network status of your DVR. 1. Open the Network Traffic menu. Go to Menu | Maintenance | Net Detect 2. Click the Network Stat. tab to open the Network status report. Use this display to check the bandwidth of the IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle.

  • Page 108: Remote Access

    SECTION 9: REMOTE ACCESS SECTION 9 Remote Access If you DVR is connected to a local network (LAN), you can access it from another computer on the LAN through Microsoft® Internet Explorer® 11. Internet Explorer 9 or 10 can also be used, but must be run in “Compatibility” mode for the IP address you are logging into.
  • Page 109 SECTION 9: REMOTE ACCESS 3. If this login is the first login to the DVR from your computer and browser, continue with the following sub-steps: a. After a successful login to the DVR, a message will appear in the middle of the Live View window requiring you to load a plug-in.
  • Page 110 SECTION 9: REMOTE ACCESS d. In the Setup window, click Next to install the plug-in. e. The following window may appear. If so, close the application (in this example, Firefox), then click Next. When the software setup is complete, click Finish.

  • Page 111: Remote Live View Screen

    SECTION 9: REMOTE ACCESS g. If necessary, open your Internet browser again, then login to the DVR again as you did in Step 1 and 2 above. 9.2 Remote Live View screen The Live View screen initially appears in a 3 x 3 channel viewing frame configuration with no live view images shown. You can: Change the viewing screen layout by clicking the multi-screen select button and selecting the icon for a 1 screen or a 2 x 2 •...

  • Page 112: Remote Playback Screen

    SECTION 9: REMOTE ACCESS To view video from a camera in the Live View screen: Click a viewing frame to select it. When selected, the frame is surrounded by a bright box. — Click the camera channel you want to see. —...
  • Page 113 SECTION 9: REMOTE ACCESS Capture Audio play / mute Download Multi-screen Stop Play motion controls Snip mode select playback Set playback time Timeline (drag to reposition) Playback timestamp Record legend Expand / contract timeline To playback recorded video: 1. Click the multi-screen mode button to select the number of viewing frames you need to display. You can select either a 1, 2 x 2, or 3 x 3 frame pattern.

  • Page 114: Remote Log Screen

    SECTION 9: REMOTE ACCESS 2. Check the box of the video segment you want to download. 3. Click the Download button. 9.4 Remote Log screen Open the Log screen by clicking Log in the screen header. The DVR log report is created by specifying a search criteria using the menu in the right frame (or using the default options), then clicking the Search button.
  • Page 115 SECTION 9: REMOTE ACCESS Remote Configuration - Local Configuration screen Typical remote Configuration screen Options in the configuration menu function identically as those in the embedded DVR Menu system. For more information on how to use these options, refer to the DVR Menu descriptions in previous sections of this manual. After making configuration changes click Save to apply your changes.

  • Page 116: Cleaning

    SECTION 10: CLEANING SECTION 10 Cleaning Clean the camera lens and IR lamp shield with a mild glass cleaning solution and a lint free cloth. Remove all foreign particles, such as plastic or rubber materials, attached to the camera housing. These may cause damage to •...

  • Page 117: Specifications

    SECTION 11: SPECIFICATIONS SECTION 11 Specifications Section Item ALI-DVR3004H ALI-DVR3008H ALI-DVR3016H Video/Audio Input Video Compression H.264 Video Input 4 channels 8 channels 16 channels Video Input Interface BNC (1.0 Vp-p, 75 Ω) Audio Compression G.711u Audio Input 1 channel, RCA (2.0 Vp-p, 1 kΩ) Two-way audio input 1 channel, RCA (2.0 Vp-p, 1 kΩ) (using the audio input)

  • Page 118: Appendix A Glossary

    APPENDIX A: GLOSSARY Glossary APPENDIX A Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 119: Appendix Bfaq

    APPENDIX B: FAQ APPENDIX B Q Why does my DVR make a beeping sound after booting? The possible reasons for the warning beep are: a. There is no HDD installed in the DVR. b. The HDD is not initialized. c. HDD error To cancel the beeping sound and use the DVR without HDD, open the Configuration | Exception menu and de-select the Audible Warning.
  • Page 120 APPENDIX B: FAQ Q Why doesn’t my remote control doesn’t work? There may be several reasons. Begin by checking the following: Make sure you have installed batteries properly in the remote control. — Make sure you are aiming the remote control at the IR receiver on the front panel, and the sensor is not obstructed or —...

  • Page 121: Appendix Chdd Installation

    APPENDIX C: HDD INSTALLATION HDD Installation APPENDIX C The following procedures illustrate hard disk drive (HDD) installation in a ALI-DVR3000H series DVR without an HDD. If you purchased your DVR without a HDD, or you want to replace the HDD installed in your DVR, use this procedure as a guideline. C.1 DVR compatible HDDs For the best performance of your system, install only a high-reliability security grade HDD.
  • Page 122 APPENDIX C: HDD INSTALLATION SATA power cable SATA data cable 4. Locate the holes in the chassis for the HDD mounting screws, and holes on the underside of the HDD for the mounting screws. See the photos below. HDD mounting screw holes Holes for HDD screws...
  • Page 123 APPENDIX C: HDD INSTALLATION Cable Front panel Chassis PC board PC board connectors for the HDD SATA and power cables 6. Plug the HDD SATA power and data cables into the mating connectors on the chassis PC board. 7. While holding the HDD in place in the chassis, carefully turn over the chassis with the HDD, then install the four HDD mounting screws provided to anchor the HDD to the chassis.

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