Error Logs - IBM System x3550 Type 7978 Problem Determination And Service Manual

Error logs

The POST error log contains the three most recent error codes and messages that
were generated during POST. The BMC log contains messages that were
generated by the BMC. The system event/error log is a combined log that contains
messages that were generated during POST and all system status messages from
the service processor (BMC).
The system event/error log and BMC System Event log are limited in size. When
each log is full, new entries will not overwrite existing entries; therefore, you must
periodically clear these logs through the Configuration/Setup Utility program (the
menu choices are described in the User's Guide on the IBM System x
Documentation CD). When you are troubleshooting an error, be sure to clear both
the logs so that you can find current errors more easily.
Important: After you complete a repair or correct an error, clear the BMC log to
turn off the system-error LED on the front of the server.
Entries that are written to the system event/error log during the early phase of
POST show an incorrect date and time as the default time stamp; however, the
date and time are corrected as POST continues.
Each system event/error log entry appears on its own page. To move from one
entry to the next, use the Up Arrow and Down Arrow keys.
You can view the contents of the POST error log, the system event log, and the
system event/error log from the Configuration/Setup Utility program.
When you are troubleshooting PCI-X/PCI Express slots, note that the error logs
report the PCI-X/PCI Express buses numerically. The numerical assignments vary
depending on the configuration. You can check the assignments by running the
Configuration/Setup Utility program (see the User's Guide on the IBM System x
Documentation CD for more information).
Viewing error logs from the Configuration/Setup Utility program
For complete information about using the Configuration/Setup Utility program, see
the User's Guide on the IBM System x Documentation CD.
To view the error logs, complete the following steps:
1. Turn on the server.
2. When the prompt Press F1 for Setup appears, press F1. If you have set both a
3. Use one of the following procedures:
Clearing the error logs
For complete information about using the Configuration/Setup Utility program, see
the User's Guide on the IBM System x Documentation CD.
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IBM System x3550 Type 7978 and 1913: Problem Determination and Service Guide
power-on password and an administrator password, you must type the
administrator password to view the error logs.
v To view the POST error log, select Event/Error Logs, and then select POST
Error Log.
v To view the BMC system event log, select Advanced Setup --> Baseboard
Management Controller (BMC) Settings --> BMC System Event Log
v To view the combined system event/error log that is generated by the Remote
Supervisor Adapter II SlimLine, select Event/Error logs, and then select
System Event/Error Log.