IBM System x3550 Type 7978 Problem Determination And Service Manual page 90

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7978 and 1913 server," on page 89 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
180-197-000 Hard disk drive backplane not found .
180-198-000 Test aborted.
180-358-000 Ethernet failure.
180-361-003 Failed fan LED test.
180-xxx-000 Diagnostics LED failure.
180-xxx-001 Failed front LED panel test.
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IBM System x3550 Type 7978 and 1913: Problem Determination and Service Guide
Action
Ignore this message if the server is a SATA system.
This test is not supported for SATA drives. Reseat the
following components, one at a time, in the order
shown, restarting the server each time:
1. SAS backplane.
2. SAS backplane cable.
Replace the following components, one at a time, in
the order shown, restarting the server each time:
1. SAS backplane.
2. SAS backplane cable.
3. (Trained service technician only) System board.
Review the error log for the failure condition that
caused the test to abort.
1. Enable Ethernet with the Configuration/Setup
Utility program (see "Using the
Configuration/Setup Utility program" on page
151).
2. Update the Ethernet firmware (see "Updating the
firmware" on page 149).
3. (Trained service technician only) Replace the
system board.
Reseat the following components, one at a time, in
the order shown, restarting the server each time:
1. Fan cable.
2. Fan.
Replace the following components, one at a time, in
the order shown, restarting the server each time:
1. Fan cable.
2. Fan.
3. (Trained service technician only) System board.
Run the diagnostics panel LED test for the failing
LED.
Reseat the operator information card cable
connection on the system board. Replace the
following components, one at a time, in the order
shown, restarting the server each time:
1. Operator information card.
2. (Trained service technician only) Replace the
system board.