IBM System x3550 Type 7978 Problem Determination And Service Manual page 49

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7978 and 1913 server," on page 89 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
175 Bad EEPROM CRC #1.
178 System VPD not available.
184 Power-on password damaged.
185 Drive startup sequence information
corrupted.
187 VPD serial number not set.
188 Bad EEPROM CRC #2.
189 An attempt was made to access the server
with an incorrect password.
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (if present).
3. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reflash or update firmware for the BMC.
3. (Trained service technician only) Replace the
system board.
1. Restart the server and enter the administrator
password; then, run the Configuration/Setup
Utility program, select Load Default Settings,
and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. System-board battery
b. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program, set
the serial number, and save the configuration.
2. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reflash or update firmware for the BMC.
3. Update the Remote Supervisor Adapter II
SlimLine firmware (if present).
4. (Trained service technician only) Replace the
system board.
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
31
Chapter 2. Diagnostics