Document Jams - Canon PIXMA MX700 series Quick Start Manual

Document Jams
Cause Action
Document jams in the ADF (Document
Tray).
Remove the document following the procedure below.
(1) Press the Stop/Reset button.
(2) If a multi-page document is loaded, remove any pages other than the
jammed page from the ADF, then open the Feeder Cover.
(3) Remove the jammed page from under the roller to the Feeder Cover side.
(4) Pull out the jammed document from the ADF.
If the document cannot be pulled out with ease, follow the procedure from
step 2 under "Document jams in the ADF (inner side)." on page 117.
(5)Close the Feeder Cover.
• If documents remain in the ADF after pressing the Stop/Reset button during
scanning, "Document in ADF. Press [OK] to discharge document."
appears on the LCD. Press the OK button so that the remaining document is
automatically fed out.
• When rescanning the document after clearing the error, rescan it from the
first page.
If you cannot remove the document or the document tears inside the machine,
or if the document jam error continues after removing the document, contact
your Canon service representative.
W
Note
The document may not feed properly depending on the media type, or your
environment, such as when the temperature and humidity are either too high or
too low.
In this case, reduce the number of document pages to approximately half of the
loading capacity. See "Original Document ReqUirements" on page 6.
If the document still jams, use the Platen Glass instead.
116 Troubleshooting
Document Jams
Cause Action
Document jams in the ADF (Document
Tray).
Remove the document following the procedure below.
(1) Press the Stop/Reset button.
(2) If a multi-page document is loaded, remove any pages other than the
jammed page from the ADF, then open the Feeder Cover.
(3) Remove the jammed page from under the roller to the Feeder Cover side.
(4) Pull out the jammed document from the ADF.
If the document cannot be pulled out with ease, follow the procedure from
step 2 under "Document jams in the ADF (inner side)." on page 117.
(5)Close the Feeder Cover.
• If documents remain in the ADF after pressing the Stop/Reset button during
scanning, "Document in ADF. Press [OK] to discharge document."
appears on the LCD. Press the OK button so that the remaining document is
automatically fed out.
• When rescanning the document after clearing the error, rescan it from the
first page.
If you cannot remove the document or the document tears inside the machine,
or if the document jam error continues after removing the document, contact
your Canon service representative.
W
Note
The document may not feed properly depending on the media type, or your
environment, such as when the temperature and humidity are either too high or
too low.
In this case, reduce the number of document pages to approximately half of the
loading capacity. See "Original Document ReqUirements" on page 6.
If the document still jams, use the Platen Glass instead.
116 Troubleshooting