Clearing Jams
Clearing Jams
When <OPEN PRINTER COVER>, <CHECK DOCUMENT>, <PAPER JAM/LIFT PANEL TO OPEN>, <FEEDER PAPER
JAM/CHECK THE FEEDER> or <DOCUMENT TOO LONG> appears on the display, remove jammed paper from
the machine first, then from the paper cassette or multi-purpose tray if necessary. Check the following if you
experience repeated paper jams:
Fan and tap the paper stack on a flat surface before loading it in the machine.
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Check that the paper you are using meets the requirements for use. (See "Specifications, " in the e-Manual.)
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Make sure you have removed any scraps of paper from the inside of the machine.
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When removing jammed documents or paper, take care not to cut your fingers on the edges of the document or paper.
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When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal
objects to touch the inside of the machine, as this may result in burns or electrical shock.
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If you tear the paper, remove any torn pieces to avoid further jams.
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If your hands or clothes get dirty from touching the toner, wash them immediately in cold water. Do not use hot water. If you do,
the toner may be set permanently.
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Do not force a jammed document or paper out of the machine. Contact your local authorized Canon dealer or the Canon help
line for assistance if needed. If the error message still remains after having removed the jammed paper, open and close the front
cover to reset the machine.
Document Jams
ADF Cover
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Inside of ADF Cover
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Bottom Side of ADF
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Paper Jams
Rear Side of the Machine
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Rear Cover
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Duplex Unit Cover
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6 Appendix
19