Solving Scanner Problems - Lexmark X950 Series User Manual

• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal, and then reduce the current setting
•
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Contrast > increase the current setting
•
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting
When the output appears washed out or overexposed:
•
On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.
• From the Copy screen, adjust the Darkness setting.
•
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal > reduce the current setting
Partial document or photo copies
These are possible solutions. Try one or more of the following:
C
HECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
C
HECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Size setting from the Paper menu.
2
Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
•
For Macintosh users, specify the size from the Page Setup dialog.

Solving scanner problems

Checking an unresponsive scanner
If your scanner is not responding, then make sure:
• The printer is turned on.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
•
The power cord is plugged into the printer and a properly grounded electrical outlet.
•
The electrical outlet is not turned off by any switch or breaker.
Troubleshooting
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