Analog Way Limited Warranty - Analog way Smart MatriX SMX200 User Manual

WARRANTY

8-1. ANALOG WAY LIMITED WARRANTY

All Analog Way products have a 3 year warranty on parts and labor, back to factory. This warranty does not
include faults resulting from user negligence, special modifications, electrical surges, abuse (drop/crush),
and/or other unusual damage.
8-2. SERVICES AND RMA
In the unlikely event that a product is required to return for repair, please call the regional Maintenance
center / Customer Service, and ask to receive a Return Material Authorization number (RMA). Three regional
maintenance centers are available depending on your location. See map below for information on which
regional maintenance center you depend on.
RMA Conditions:
1. Prior to returning any item, you must receive a Return Material Authorization (RMA) number.
2. All RMA numbers must appear on the return-shipping label.
3. All shipping and insurance charges on all RMAs must be prepaid by the customer.
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