Phone Keys - Avaya 1416 User Reference

PHONE KEYS

Soft Keys - These 3 keys below the display have variable functions. When the key is active, its
function is indicated by the text label above it. The left hand key is usually linked to the OK key.
Message - This key is used to access your voicemail system. By default this uses a series of menus on
your phone's display.
Navigation Keys - Press the up and down arrow keys to scroll through lists. The arrow icons indicate
where you are in a list. In some menus, you can also use the left and right arrow keys to enter and
exit different levels of the menu. A menu option that accesses a sub-menu is indicated by the dots
(ellipsis) icon after its name. In some menus, the and symbols in the display indicate a value that can
be changed by pressing the left and right arrow keys.
OK - The OK key normally matches the function offered by the left hand soft key below the screen.
PHONE/EXIT - This key is used to exit any menu you are in and return to the appearance buttons
menu.
MENU - This key is used to access a menu for phone settings and information.
CONTACTS - This key is used to display the various directories (personal and shared) of names and
telephone numbers to which you have access.
CALL LOG - This key displays a record of you most recent answered, missed and outgoing calls. The
button is illuminated when you have new missed calls.
REDIAL - This key is used to either redial the last call you made or to show a list of the last calls you
made from which you can select the number to redial.
HOLD - This key is used to put the call you are currently talking to on hold.
CONFERENCE - This key is used to start a conference call and to add callers to an existing
conference.
TRANSFER - This key is used to transfer calls to another number.
DROP - Press the Drop key to drop the active call. It can also be used to redirect a ringing call to
voicemail. While on a conference call, you can press the Drop key to drop a person from the
conference call.
VOLUME - Press + plus or – minus on the Volume key to adjust the volume of the incoming call.
Separate volumes can be adjusted for the ringer, handset, headset and speaker.