Proliphix IMT Installation Manual page 3

Technical Technical Support is available through the Proliphix partner from whom you purchased your product. For
Support technical assistance, please have the following information available:
Product model and serial number.
Type of heating/cooling system (example: gas, oil, or electric; warm air, hot water, heat pump,
steam or gravity).
Location and number of wires attached to your Proliphix thermostat.
If, during normal business hours, you are unable to reach the Proliphix Partner from whom you purchased your
product, please contact Proliphix, Inc. Technical Support,
9:00 AM to 5:00 PM Eastern Time Monday to Friday:
Web: www.Proliphix.com
Email: support@Proliphix.com
Telephone: 1-978-692-3375, Option 4
Fax: 978-692-3378
Limited Proliphix IMT hardware and IMT Software Products are warranted to the User to be free from defects in
Warranty
materials and workmanship and to substantially conform to Proliphix's specifications in effect as of the date of
and
shipment under normal use for a period of three years from the date of shipment. Proliphix sole obligation
Disclaimer
under this warranty, in the event of a non-conformance occurring and reported by the User to the Seller from
of Warranty whom the User purchased the Product is, for Hardware, to repair or replace with an as-new replacement or, for
Software, to provide a software correction or work-around by access to download or other appropriate method.
Proliphix does not warrant that use of Software will be uninterrupted or error free.
In the event of a warranty failure, the end-user customers must call their seller, secure a return authorization
and ship the failed device, with all original, unaltered markings and labels, pre-paid to the seller. In the event
the User is unable to contact the seller, the User may contact Proliphix directly at (978) 692-3375. In such
event the User must be able to provide the seller's name and address and its purchase information.
The foregoing hardware, software and services warranties do not extend to defects or nonconformities
resulting from unauthorized disassembly, misuse, improper installation or use, accident, abuse, acts of God,
modifications, or unauthorized maintenance. This limited warranty does not cover the repair of broken,
scratched or damaged plastic or other cosmetic non-conformities.
LIMITATION OF LIABILITY NEITHER SELLER NOR PROLIPHIX SHALL BE LIABLE FOR
BUSINESS INTERRUPTION, LOSS OF DATA, PROFITS OR REVENUE, OR SPECIAL, IN-DIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE AND FROM ANY CAUSE
WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHER LEGAL
THEORY, EVEN IF SELLER OR PROLIPHIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN NO EVENT WILL PROLIPHIX BE LIABLE FOR DAMAGES OF ANY KIND IN
EXCESS OF THE PRICE PAID FOR THE PRODUCTS PROVIDED HEREUNDER.
THE FOREGOING WARRANTIES REPRESENT PROLIPHIX'S SOLE OBLIGATION AND
CUSTOMER'S SOLE REMEDY FOR NON-CONFORMANCES. THE FOREGOING WARRANTIES ARE
IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Your warranty rights under State law may differ and certain of these disclaimers may not apply.
ii Proliphix Internet Managed Thermostat (IMT) Installation Guide
Part No. 600-03100-000, Rev. 4