Frequently Asked Questions And Troubleshooting; Owner Service Assistance - MotorGuide Pinpoint User Manual

OWNER SERVICE ASSISTANCE

Frequently Asked Questions and Troubleshooting

This section is focused on questions and troubleshooting advice for the Pinpoint
GPS. Refer to Owner Service Assistance in the Xi5 Wireless Owners and
Installation Manual for trolling motor troubleshooting assistance.
Why does the trolling motor emit a tune a few moments after I power it up?
The GPS has acquired a fixed position. Refer to the Pinpoint GPS Startup section
of this manual.
When I recall a stored anchor position, the trolling motor emits an error tone
and will not navigate to my anchor position. Why is that?
The anchor position you chose to recall is over one mile away from your current
location, or the system has not acquired a fixed GPS position. Refer to the Operating
in Anchor Mode section of this manual.
When I try to recall a stored route, the trolling motor emits an error tone and
will not navigate along my route. Why is that?
You are more than one mile away from the nearest point on the selected route, or the
system has not acquired a fixed GPS position. Refer to the Operating in Route
Mode section of this manual.
Why did the handheld remote stop working?
Several conditions can cause the handheld remote to stop working. Verify that the
trolling motor is locked in the deployed position. Cycle the trolling motor power off,
then back on. Finally, check the battery in the handheld remote and replace it if
necessary.
The Pinpoint GPS will not store an anchor point, recall a route, or hold a
heading lock. Why is that?
The GPS has not acquired a fixed GPS position. Allow at least 60 seconds for the
GPS system to acquire a fixed GPS position. Listen for a three‑beep tune, and also
look for the GPS status indicator light to illuminate, indicating that the system has
acquired a fixed GPS position. Also, verify that no obstructions are overhead (such
as bridges, buildings, large trees, etc.) blocking the GPS antenna's view of the sky
overhead.
After selecting a mode, the trolling motor emits an error tone, then does
nothing. What is wrong?
The GPS has not acquired a fixed GPS position, the trolling motor battery voltage is
low, or there is a loose battery connection. Listen for a three‑beep tune, and also look
for the GPS status indicator light to illuminate, indicating that the system has acquired
a fixed GPS position. Check all connections. Charge the batteries and test for a bad
battery if the trouble persists.
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