Call Handling Features; Answer A Call; Make A Call - Avaya 2420 User Manual

2420 VOICE TERMINAL INSTRUCTIONS
Call-Handling Features

Answer a Call

When a call arrives at your 2420 Digital Telephone, you hear a ringing tone and a
blinking bell icon appears on the associated call appearance. In addition, call
identification information is displayed.
To answer an incoming call, do one of the following:
• If not active on another call, answer the call using your handset, headset, or
speakerphone.
• If active on a call already, place the active call on hold and then answer the
incoming call.

Make a Call

To make a call manually:
1. Go off hook using the handset, headset, or speaker.
2. When you hear dial tone, enter the extension or telephone number using the
dial pad.
To have the 2420 telephone make a call automatically, do one of the following:
• Press Redial to have the phone dial the last number that you dialed
• Access the Call Log and initiate a call to a specific entry.
• Access the Speed Dial List in your personal directory and initiate call to a specific
entry
Hold
• To put call on hold, press red hold button. Call stays on hold until you can return
to it.
• To return to held call, press the call appearance button of the held call.
Speakerphone
1. To make or answer call without lifting the handset, press Speaker button.
2. Place or answer the call.
3. Adjust the speaker volume if needed by pressing the volume control arrow
buttons
4. Press Speaker button again to end the call.
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