Call Handling Features; Answer A Call; Make A Call - Avaya 2420 Quick Reference

Call-Handling Features

Answer a call

When a call arrives at your 2420 Digital Telephone, you hear a ringing tone
and a blinking bell icon appears on the associated call appearance. In
addition, call identification information is displayed.
To answer an incoming call
Do one of the following:
• If you are not active on another call, answer the call using your
handset, headset, or speakerphone (see "Speakerphone").
• If you are active on a call already, place the active call on hold (see
"Hold"), and then answer the incoming call.
• If the call appearance for the ringing call is not displayed on the
current Home screen page, use
pages. When you locate the call appearance for the ringing call,
press the corresponding call appearance button.

Make a call

You can make calls from the 2420 telephone using a variety of methods.
To make a call manually
1. Go off hook using the handset, headset, or speaker.
2. When you hear dial tone, enter the extension or telephone number
using the dialpad.
If you are calling an external number, be sure to include the required
code (for example, "9") to access an outside line.
To have the 2420 telephone make a call automatically
Do any of the following:
• Press
you dialed.
• Access the Call Log and initiate a call to a specific entry. See "Using
the Call Log," later in this guide, for more information.
• Access the Speed Dial List in your personal directory and initiate a
call to a specific entry. See "Speed Dial/Personal Directory," later in
this guide.
to have the 2420 telephone dial the last number that
1
to cycle through the
and