Desktop Software; Resetting The Handheld - Blackberry RIM 850 Installation & Getting Started Manual

82 Frequently asked questions — Desktop software

Desktop software

For a complete list of frequently asked questions and answers, refer
to the online help.

Resetting the handheld

On rare occasions, the handheld may report an internal handheld
error message, instructing you to press 'R' to reset. Doing so will
return the handheld to normal operation after a few minutes. Try
sending yourself a message and check that all the information has
been properly restored in the Status screen.
There is also a reset hole on the back of the handheld, located in the
information label. Normally, you will not need to use this method of
reset. However, if the handheld 'locks up' (no longer responds
when you press keys or use the trackwheel) you can use this
method to reset the handheld. One end of a paper clip can inserted
into this hole to press the reset button, restarting and restoring the
handheld to normal operation.
Note
Messages and other information stored on the handheld will not be
lost. If you were in the process of composing a message, however,
the message will be lost.
If you reset your handheld, you will not lose the connection with
your PC. After you reset your handheld, synchronize with the
Desktop Manager to ensure that all information has been restored.
See the Desktop Manager online help for more information
Installation and User's Guide
You can also reset the handheld by simultaneously pressing
+ +
the
ALT SHIFT
keys.
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