Messages - Blackberry RIM 850 Installation & Getting Started Manual

80 Frequently asked questions — Messages

Messages

Why did I have two messages on my handheld before I turned
on the radio?
• These messages are pre-loaded to help you learn about the
handheld when you first receive it.
Why are my messages not being sent out?
You can tell that messages have not been sent because they have a
clock icon beside them.
• Check that the handheld's radio has been turned on (select
the TURN WIRELESS ON icon), and check that you are
within range of network coverage (check the coverage
indicator in the Home screen). See page 24 for more
information.
• Check the Network Settings screen to ensure that your
handheld has been activated on the network. If the Status:
field in this screen is Pending, contact your service
provider to have your account activated.
• You can try resending your message. As long as there is a
clock icon beside the message when you resend it, another
attempt is made to transmit the original message. A copy is
not sent.
What should I do if a message is returned?
A returned message will have an 'x' beside it in the Messages
screen.
• Open the message and scroll to the top. The Message
Status field indicateds why the message was returned.
Follow the instructions given there.
Installation and User's Guide