If you have been provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account.
Email messages Click [Use Once]. Open a message • Click Email. Send an email message • Type an email address. Save draft messages • Click the trackwheel. Add contacts to a message • Click Continue. Set the importance level • Type a message.
Change sent messages View filed messages To change the text in a sent message and resend To display all filed messages in the messages list, it, open the message. Click the trackwheel. Click in the messages options, click General Options. Edit.
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If you use a Lotus Notes® mailbox, in the handheld, your handheld must be integrated with Until field, set the date on which the out of an email account using the BlackBerry Enterprise office reply should be disabled. Server version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software.
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To make the filter detect messages from multiple BlackBerry Enterprise Server version 4.0. contacts, use semi colons to separate your Alternatively, you can use the BlackBerry Desktop contacts in the From or Sent to fields. Software to specify folder redirection settings.
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Set folder redirection In the messages options, click Email Settings. Click the trackwheel. Click Folder Redirection. Select the check boxes. Click the trackwheel. Click Save. Notes: Verify that you selected the Inbox. If you do not select the Inbox, email messages are not forwarded from this folder.
If you have added contacts to the address book, network. If you know the PIN of another you can select a contact from the list after you BlackBerry handheld user, you can send a PIN click Compose PIN. message to that person. PIN messages are not routed through an existing email account.
SMS messages Type an SMS number About SMS messages • When you type an SMS-compatible number, Find your SMS number • include the country code and the area code. Type an SMS number • Note: Open an SMS message • In the phone, set your smart-dialing options to Send an SMS message •...
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Manage messages Manage cell broadcast channels Open a message. Click the trackwheel. Perform The cell broadcast channels that you subscribe to one of the following actions: determine the kind of information messages that you receive. In the handheld options, click SMS. Save •...
Search About search Search for a specific contact • • Search the messages list Search for a subject • • Search the handheld • Use saved searches About search To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the You can search the messages list using criteria trackwheel.
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Notes: If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful. File attachments are not searched when you search across the handheld programs. To expand a folder, click a folder with a plus sign (+) beside it.
Attachments To update contact information, when viewing an About attachments • address book attachment, click the trackwheel. Use address book attachments • Click Update Address. Open a file attachment • Open a file attachment Open an image attachment • Place your cursor in the name of the file Navigate attachments •...
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To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell. To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet. To view the previous worksheet in a spreadsheet, click the trackwheel.
(PIM) items such as tasks, memos, support wireless email reconciliation, changes are contacts, and calendar entries so that the entries reconciled using the BlackBerry Desktop Software. on your handheld and in your desktop email For more information on manual email program are identical.
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In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. You can set wireless calendar synchronization using the BlackBerry Desktop Software. For more BlackBerry Desktop information, refer to the Software Online Help Note:...
Typing or whether the entry is capitalized according Use AutoText • to its context (SmartCase). Create an AutoText entry • Set the language. Change AutoText entries • Click the trackwheel. Cut or copy text • Click Save. Paste text • Related topic Typing tips •...
To turn on NUM lock, hold the Right Shift key + press the Alt key. To turn off CAP lock or NUM lock, press the Right Shift key. Enable tones when pressing keys In the handheld options, click Screen/Keyboard. Set the Key Tone field to On. Save your changes. Set the cursor speed In the handheld options, click Screen/Keyboard.
Phone Find your phone number Find your phone number • In the phone, the My Number field displays your Make a call • phone number. Make an emergency call • Make a call Use speed dial • In the phone, type a phone number or select Check your voice mail •...
Adjust the phone volume Note: You can also use speed dial to make a phone call During a call, roll the trackwheel up to increase on the Home screen or in the messages list. the volume or roll the trackwheel down to decrease the volume.
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Change speed dial assignments Note: When adding more than two numbers to a In the phone, click the trackwheel. Click View conference call, place the conference call on hold Speed Dial List. Select a contact or phone number. before calling the next phone number or contact. Click the trackwheel.
To delete notes, in the open phone call log, click Select Do Not Forward or the current the trackwheel. Click Edit Notes. Click the forwarding phone number. trackwheel. Click Clear Field. Click the trackwheel. Click Change Number. Block calls Select a forwarding phone number from the In the phone options, click Call Barring.
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Set default country and area codes Related topic How do I edit the phone number to which • In the phone options, click Smart Dialing. my calls are forwarded? Set the Country Code and Area Code fields. Delete call forwarding phone In the National Number Length field, set the numbers default length for phone numbers in your...
Note: also send SMS messages to contacts on your FDN list. The TTY option is only available with certain BlackBerry Wireless Handhelds. Use fixed dialing Set the TTY option In the phone options, click FDN Phone List. In the phone options, click TTY.
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Click New. Type the PIN2 code provided by your service provider. Click the trackwheel. Type a name and a phone number. Click the trackwheel. Click Save. Related topic Can I use FDN mode on my handheld? • Change fixed dialing entries On the FDN list, click a contact.
WML web pages. To view the next web page in the history, click the trackwheel. Click Forward. The BlackBerry Browser is optimized for viewing HTML web pages. If your handheld is integrated To go to your home page, click the trackwheel.
The Save Image field is only available for not loaded when you load the web page. To load BlackBerry Wireless Handhelds with color screens. some of the images after the web page is loaded, Depending on your service provider, you might click the trackwheel.
BlackBerry Browser. Create a bookmark If you are using the BlackBerry Desktop Software, Navigate to the web page that you want to you can load TLS using the Application Loader bookmark.
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If you are using the BlackBerry Desktop Software, you can load WTLS using the Application Loader tool. For more information on loading optional BlackBerry Desktop programs, refer to the Software Online Help If your handheld is integrated with an email...
Manage applications You can enable browser push for your WAP Browser, your BlackBerry Browser, or both browser To view a list of applications, in the handheld types. You can also set which hosts provide this options, click Applications.
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If the program still does not load and your notification. handheld is integrated with an email account Click the trackwheel. using a BlackBerry Enterprise Server, certain programs might not be available to you. For more Click Save. information, contact your system administrator.
Contacts Type a name for the mailing list. Add a contact • Click the trackwheel. Manage contacts • Click Add Member. Create a mailing list • Click a contact. Manage mailing lists • Click Continue. Create a category • Click the trackwheel. Apply categories to contacts •...
To find and add contacts from your company Click the trackwheel. address book, your handheld must be integrated Related topic with an email account using the BlackBerry Enterprise Server version 3.5 or later for About categories • Microsoft® Exchange, or BlackBerry Enterprise Server version 2.2 or later for IBM®...
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Related topics About remote address book search • Manage remote address book search results • Manage remote address book search results To view information for a contact, in the search results, click a contact. Click View. To delete a contact from the search results, click the trackwheel.
Calendar To move forward or back by a time period, click About the calendar • the trackwheel. Click Prev or Next. Change the calendar view • Use the calendar Schedule an appointment • Schedule an appointment In the calendar, click the trackwheel. •...
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Type a location in parentheses. Select the Relative Date check box for the appointment to recur on a relative date. For To change the start and end times, hold the example, set an appointment to recur on the last Right Shift key and roll the trackwheel. Friday of each month, or on the 28th of each Click the trackwheel.
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Note: If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calendar. Change meeting participants Open the meeting. In an Accepted or Declined field, click a contact. Perform one of the following actions: Invite Attendee •...
Tasks Use tasks Create a task • Click a task. Perform one of the following actions: Use tasks • Open Change task status • • Mark Completed • Create a category • Mark In Progress • Apply categories to tasks •...
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Click the trackwheel. Related topic About categories • Apply categories to tasks When creating or editing a task, click the trackwheel. Click Categories. To select the categories that apply to the task, press the Space key. Save your changes. View tasks by category To view all tasks within a category, in the task list, click the trackwheel.
Memos Click the trackwheel. Write a memo • Click New. Use memos • Type a name for the category. Create a category • Click the trackwheel. Apply categories to memos • View memos by category • Related topic About categories Delete categories •...
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How do I know how many contacts, calendar • entries, tasks, or memos I have saved?
Alarm Alarm — frequently asked questions Set the alarm • Why didn’t my alarm notify me on a Saturday Set the alarm volume • • or Sunday? Silence the alarm • What is the escalating volume level? • Turn off the alarm •...
Calculator Use the calculator memory • Convert measurements • Use the calculator memory To store a number in the memory, type a number. Click M+. To recall the memory, click MR. To delete the memory, click MC. To replace the memory, type a number. Click MS. Convert measurements In the calculator, type a number.
Bluetooth® After you pair with a device, you can set your About Bluetooth® • handheld to connect with that device without Turn the Bluetooth® radio on and off • prompting you. Pair with another Bluetooth® device • Pair with another Bluetooth® device Manage paired devices •...
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Set whether Bluetooth® connections with • your handheld are encrypted. Set handheld Bluetooth® identification You can set how your handheld is represented on devices with which it is paired. In the Bluetooth options, perform one of the following actions: In the Device Name field, type the name of •...
Date and time Set the date and time • Can I set the time automatically on my • handheld? Set the date and time In the handheld options, click Date/Time. Set the date and time. Save your changes. Note: To set the date and time in the alarm, click the trackwheel.
Profiles Set how you want to be notified for that Set profiles • item. Create a notification profile • Click the trackwheel. Use notification profiles • Click Save. Manage downloaded ring tones • Click the trackwheel. Silence your handheld • 10.
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What is the escalating volume level? If you use the escalating volume level, the notification volume level consistently increases until the handheld reaches the loudest volume level.
Note: To set how long the backlighting stays on if you do not use your handheld, in the handheld The screen saver is only available for BlackBerry options, click Screen/Keyboard. Set the Backlight Wireless Handhelds with color screens. Timeout field.
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Keyboard. Set the Font Family, Font Size, and Font Style fields. For large fonts, set the Antialias mode field. Click the trackwheel. Click Save. Note: Setting a specific font family is only available for BlackBerry Wireless Handhelds with color screens.
Add or remove a display language If your handheld software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. For more information on adding and removing handheld BlackBerry software components, refer to the...
Power and battery Set the Weekend field to Enabled. Turn the handheld on and off automatically • Specify the times that the handheld should Keep the battery at a full charge • turn on and off on weekends. Check the battery level •...
Network coverage Note: Turn the wireless radio on and off • You might not be able to create a list of preferred Add a network to the preferred network list • networks. For more information, contact your Scan for a network to add to the preferred •...
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Scan for a network to add to the How do I select a network when preferred network list traveling? In the handheld options, click Network. In most cases when you are traveling, your handheld automatically roams to an appropriate Click the trackwheel. network.
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How do I change the order of the networks in the preferred network list? To change the order of the networks listed in your preferred network list, select the network that you want to move higher in the list. Click the trackwheel.
SIM card Click the trackwheel. About the SIM card phone book • Click Save. Add a SIM card contact • Add SIM card contacts to your address book • Add SIM card contacts to your address book Manage SIM card contacts •...
In the handheld options, click SMS. Set the Leave messages on SIM card field to Yes. Click the trackwheel. Click Save. Set SIM card security In the handheld options, click SIM Card. Click the trackwheel. Click Enable Security. Type your SIM card PIN code. Click the trackwheel.
About the handheld password Type your current handheld password. If you type your handheld password incorrectly Click the trackwheel. five times, you must type blackberry before you Type a new handheld password. can continue. On subsequent password attempts, Click the trackwheel.
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About content protection and Set the Password field to Disabled. compression Click the trackwheel. Content protection encrypts your handheld data. Click Save. When your handheld is password locked, an open Type the handheld password. lock in the handheld status section of the screen indicates that encryption is in progress.
BlackBerry Desktop Redirector, encryption keys Information in the password keeper is encrypted protect data as it travels between your BlackBerry and is only decrypted when you type this Enterprise Server or BlackBerry Desktop Redirector password.
The tests run automatically when your In the handheld options, click Security. handheld restarts. Click the trackwheel. Verify security software Click Wipe Handheld. In the handheld options, click Security. Click the Click Continue. trackwheel. Click Verify Security Software. Type blackberry.
Related topic How do I restore my handheld after clearing • Set owner information In the handheld options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your handheld.
BrickBreaker Play BrickBreaker • How do I set the speed of the paddle? • How do I set the paddle to accelerate as I roll • the trackwheel? Play BrickBreaker The object of this game is to destroy bricks using a paddle and a ball.
If your handheld is integrated with an email account using a Restore a deleted service book BlackBerry Enterprise Server, your system In the handheld options, click Service Book. Click administrator can send service books that the trackwheel. Click Undelete.
Frequently asked questions Why are some of the features Why are some of the features described not • described not available on my available on my handheld? handheld? What software version do I have on my • Depending on your service provider plan or the handheld? type of email account that you are using, some Email and PIN messages —...
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Email and PIN messages — frequently asked questions Why can’t I send email or PIN messages? Why are some messages sent to my handheld • • even though I have created a filter? Why can’t I receive email or PIN messages? •...
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Verify that email redirection to your handheld is If the radio is turned on and you are in an area of enabled. If you are using the BlackBerry Desktop sufficient wireless coverage, any pending Software, in the Redirector Settings tool, verify...
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If you want to show more of the subject line for reconciliation, your handheld must be integrated your messages, you can hide the time that the with an email account using the BlackBerry message was received and the name of the sender Desktop Redirector or BlackBerry Enterprise Server or recipient of the message.
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If your handheld is integrated with an How do I restrict the types of email email account using the BlackBerry Enterprise messages that are sent to my Server version 4.0, the folders are enabled handheld? automatically after a short period of time.
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Software Intellisync Online Help How do I stop email messages from being sent to my handheld? If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, clear the Redirect incoming messages to your handheld check box. If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, in the messages options, click Email...
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SMS messages — frequently asked questions If you still cannot send SMS messages, verify that Why can’t I send SMS messages? • your plan supports sending and receiving SMS Can I verify that my SMS message has • messages. For more information, contact your reached its recipients? service provider.
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To send a message in the conversational SMS view, type text at the bottom of the SMS screen and press the Enter key to send the message. You can also click the trackwheel to view more options in the menu. Why were some of my messages deleted from the handheld? If your handheld memory is full, your handheld...
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Can I view file attachments on my handheld? handheld? If your BlackBerry Wireless Handheld has 8 MB of Yes, if attachment viewing is enabled for your memory, some image attachment viewing features handheld. When you receive a message with an are not available.
General Options. Set the Auto More field to No. the Font Family and Font Size fields. You can only The next time that you receive a long attachment, set the Font Family field on BlackBerry Wireless More available appears at the bottom. To request Handhelds with color screens.
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To view the text on your handheld, verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.
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In the If your handheld is integrated with an email messages options, click Email Reconciliation. Set account using the BlackBerry Web Client, and your the On Conflict field to the preferred option. You service provider supports wireless email...
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Deleted Items. Click Yes. synchronization. To use this feature, your handheld must be If you use the BlackBerry Desktop Software to integrated with an email account using the enable wireless calendar synchronization, you can BlackBerry Enterprise Server version 3.6 or later adjust the calendar conflict resolution settings in for Microsoft®...
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Phone — frequently asked questions Why am I no longer receiving calls? Why can I not make calls? • Verify that your handheld radio is turned on and Why am I no longer receiving calls? • that you are in an area of sufficient wireless How do I make calls from the Home screen? •...
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Your service provider also must provide the TTY device to your handheld. you with a default call barring password. For more TTY is only available on some BlackBerry Wireless information, contact your service provider. Handhelds. You can block all incoming calls or incoming calls when you are roaming.
How do I stop my handheld from answering or ending calls automatically? To stop your handheld from answering calls automatically when you remove it from the holster, in the phone options, click General Options. Set the Auto Answer Calls field to No. To stop your handheld from ending calls automatically when you insert it in the holster, in the phone options, click General Options.
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Why did the web page form not submit? version 3.5 or later for Microsoft® Exchange or the • BlackBerry Enterprise Server version 2.2 or later How do I use the browser queue? • for IBM® Lotus® Domino®. For more information How do I control when scripts are run on my •...
JavaScript or animated graphics? In the browser options, click General Properties. Yes. Use the BlackBerry Browser to view .html web Select the Prompt Before Running WML Scripts pages that contain JavaScript or animated check box. You are prompted before browser graphics.
To apply TLS to the connection from your multiple browsers for the same browser type on BlackBerry Enterprise Server to a web server, set your handheld. Also, the shortcut keys are only the TLS Default field to Proxy. Set the Allow...
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These fields are extra fields where you can add information for your contacts, such as birthdays or anniversaries. You can edit the name of the field for all your contacts and set up your BlackBerry Desktop Software to synchronize with the corresponding field in your desktop email program.
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Calendar — frequently asked questions How do I change the day of the week Can I synchronize PIM items over the wireless • that is shown first when viewing the network? calendar in Week view? Are there any restrictions for using the •...
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Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your handheld. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time. When you increase the amount of time in this field, any appointments in your calendar during that period of time appear in your handheld calendar.
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Bluetooth® — frequently asked questions What if I can’t type a passkey on the How do I connect my handheld with another • Bluetooth® device I want to pair Bluetooth® device? with? How do I know when my handheld • If the device you are pairing with has no screen Bluetooth®...
4.0, contact your system administrator to appearing on the screen in the password keeper? initiate enterprise activation. If you are using the BlackBerry Desktop Software, In the password keeper options, set the Show restore handheld data and services using the Password field to False.
Tips To show a hidden icon on the Home screen, hold Home screen • the Alt key and click the trackwheel. Click Show Searching • All. Hold the Alt key and click a crossed-out icon. Options and fields Click Hide Application. •...
To move the cursor in a different direction, hold To turn on CAP lock, press the Alt key + the Right the Alt key and roll the trackwheel. Shift key. To exit a screen or dialog box, press the Escape To turn on NUM lock, press the Right Shift key + button.
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To forward a message, press F. To view the email address or PIN of a sender or a recipient, in the To or From field of a received To reply to all, press L. message, select a name. Press Q. To show the display name again, press Q.
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Phone To insert a period in the Go To dialog box, press the Space key. To open the phone, press the Phone button or press the Space key. To insert a slash mark (/) in the Go To dialog box, press the Shift key + the Space key.
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To move up a page, press the Shift key + the Space To move the cursor horizontally in Week view, hold key. the Alt key and roll the trackwheel. To save a web page to the messages list, press S. To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel.
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endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. You are solely responsible for the selection, implementation, and performance of any third- party applications that you use with the handheld...