Diskette Drive Failure; Cd-Rom Failure - Compaq ARMADA 6500 SM Service Manual

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Diskette Drive Failure

Problem
The computer's power is on. The hard drive is functioning
correctly. When an attempt is made to access the diskette
drive, one of the following conditions occurs:
•
The diskette drive cannot be read from.
•
The diskette drive cannot be written to.
•
The diskette drive motor cannot be heard spinning, and
the LED indicator light is not on.

CD-ROM Failure

Problem
The computer's power is on. The hard drive is functioning
correctly. When an attempt is made to access the
CD-ROM drive, one of the following conditions occurs:
•
The CD-ROM drive cannot be read from.
•
The CD-ROM drive motor cannot be heard spinning, and
the LED indicator light is not on.
Troubleshooting Procedure
•
Check the BIOS settings for the diskette drive.
Refer to Chapter 2.
•
Make sure the CD-ROM/diskette drive module is
properly seated.
•
Make sure only one diskette drive is installed in a
system with a Mobile 6500 Expansion Unit
attached. The system supports only one diskette
drive.
•
Try a different diskette in the drive. Make sure
the diskette is not write protected.
•
Clean the diskette drive's heads.
•
Change the diskette drive module and test again.
•
If the drive still does not work, replace the main
board.
Troubleshooting Procedure
•
Check the BIOS settings for the CD-ROM drive.
Refer to Chapter 2.
•
Make sure the CD-ROM drive is properly seated.
•
Make sure only one CD-ROM drive is installed in
a system with a Mobile 6500 Expansion Unit
attached.
•
Switch to a different CD-ROM drive and try again.
•
Clean the CD-ROM's lens.
•
Change the CD-ROM drive and test again.
•
If the CD-ROM drive still does not work, replace
the Motherboard.
Troubleshooting 3-7