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Compaq Armada 6500 Hardware And Software Manual

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Enlarged version
Storage Hub 12 Management
Utilities
Hardware and Software User Guide
First Edition (October 1999)
Part Number 158561-001
Compaq Computer Corporation

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  • Page 1 Storage Hub 12 Management Utilities Hardware and Software User Guide First Edition (October 1999) Part Number 158561-001 Compaq Computer Corporation...
  • Page 2 Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

  • Page 3: Table Of Contents

    About This Guide Text Conventions...ix Symbols in Text...x Symbols on Equipment...x Getting Help ...xi Compaq Technical Support ...xi Compaq Website...xii Compaq Authorized Reseller...xii Chapter 1 Getting Started Overview ... 1-1 Installation ... 1-2 Hardware Requirements ... 1-2 Software Requirements... 1-2 Installation Procedure ...
  • Page 4 iv Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Chapter 2 Managing from Hub 12 Management Utilities GUI Menu Screen SAN View Tab... 2-3 The Context Menu ... 2-4 Display Device View ... 2-6 Display Network View... 2-6 Network Status Tab ...
  • Page 5 Managing from Device View continued The Service Tab... 3-5 Port Properties ... 3-6 General Port Properties... 3-6 Configuration Port Properties ... 3-6 LIP Generation ... 3-8 Device View Quick Access Features... 3-8 Display Device Details ... 3-8 Right clicking on a Port ... 3-8 Check Managed Device Serial Numbers ...
  • Page 6 vi Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Network Management Overview continued Fibre Channel Arbitrated Loop Protocol (FC-AL) and Loop Initialization Primitive (LIP) ... A-5 Appendix B Upgrading the Firmware Installing the Management Module ...B-1 Finding the Firmware Version Numbers...B-2 Downloading Device Agent Firmware ...B-2 Downloading Hub Controller Firmware ...B-3 Appendix C...
  • Page 7 Regulatory Compliance Notices continued Canadian Notice (Avis Canadien) ... E-3 Class A Equipment ... E-3 Class B Equipment ... E-4 European Union Notice ... E-4 Japanese Notice ... E-4 Taiwanese Notice... E-5 Battery Replacement Notice ... E-5 Laser Compliance ... E-5 Power Cords ...

  • Page 8: About This Guide

    This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys USER INPUT FILENAMES Menu Options, Command Names, Dialog Box Names Commands...

  • Page 9: Symbols In Text

    ix Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

  • Page 10: Getting Help

    Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support You are entitled to free hardware technical telephone support for your product for as long you own the product.

  • Page 11: Compaq Website

    xi Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website on the Internet at http://www.compaq.com.

  • Page 12: Getting Started

    Overview This guide provides specific information for installing the Compaq Storage Hub 12 Management Utilities (HMU) and configuring your management module(s). For information on installing the Compaq Storage Hub 12 Management Module (HMM), refer to the Compaq Storage Hub 12 Management Module installation instructions included in your user documentation.

  • Page 13: Installation

    1-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Organization of this Guide For Information About Upgrading the management module firmware Configuring the management module Troubleshooting the management module Installation Before Compaq Storage Hub 12 Management Utilities can communicate with Compaq-managed devices, all devices must be properly configured, connected, and powered up.

  • Page 14: Software Requirements

    Software Requirements The following software is required to install and run HMU: Windows 95, Windows 98 or Windows NT installed on the 32-bit PC that will serve as the management console. Service Pack level 3 (or higher) is required on Windows NT 4.0. IMPORTANT: If the program is running under Windows 95, you should have a version of COMCTL32.DLL no older than 5/19/97 and you should have winsock2.dll installed.

  • Page 15: Configuring Hmu For Your Site

    1-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide NOTE: If you see a "Read Only File Detected" message during the installation process, answer "Yes." In addition, an Acrobat PDF version of this guide will be installed in the same directory as the HMU software.

  • Page 16: About Hmu.dat

    About HMU.dat The topological data for a HMU session is stored in an archive file found on the default path, “C:\Program Files\Compaq\HMU\HMU.dat”, or at an alternative path if one was entered during installation. The IP address for the proxy management agent for each loop and the user-entered data for unmanaged devices are always written to this file whenever HMU is shut down, or when the Save Topological Data command is selected.

  • Page 17: Downlink And Uplink Ports

    1-6 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Downlink and Uplink Ports The Downlink and Uplink Ports are defined by the physical cabling that exists between devices in the management hierarchy. Downlink Ports or Parent Ports are ports on the higher level devices to which a device lower in the hierarchy is attached.
  • Page 18 1. Select the Start, Programs menu and click Compaq Hub Management Utilities (if a copy of a shortcut is displayed on your desktop, double-click it). The initial HMU screen shown in the figure below will display. This screen will only appear when HMU is started for the first time or after the HMU.dat file has been deleted.
  • Page 19 1-8 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide The discovery process can take several seconds, during which time the HMU progress status indicator appears. It will indicate which device it is polling, so if there is more than one, there will be changes in progress. It will normally time out in 60 seconds, but if it appears to be taking too long, click on Cancel to stop it.
  • Page 20 Getting Started 1-9 4. Click Update SAN View. When the topological update completes successfully, the device topology is displayed. The default view is a hierarchical representation that appears in the figure below. This is the main menu for controlling devices with HMU. Figure 1-5.

  • Page 21: Subsequent Hmu Startup

    1-10 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Subsequent HMU Startup 1. Select the Start button, Programs, and click Compaq Hub Management Utilities (if there is a shortcut on your desktop, double-click it). This time, a different initial HMU screen will appear, shown in the figure below.

  • Page 22: Help And Information Resources

    Help and Information Resources At screen displays that have a Help menu item, select Help, Help Topics (where available) to display the help window. Figure 1-7. Help screen The Index tab is the default. You can double-click any topic, or click a topic to select it and then click Display.

  • Page 23: Device View Information Screen

    1-12 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Device View Information screen To display information about your devices, click Display Device View. A graphical representation of the hub system will appear. This Device View screen displays a virtual panel of a Compaq device (for example, the front of a Compaq Storage Hub 12 Hub).
  • Page 24 Managing from Hub 12 Management Utilities GUI Menu Screen Compaq Storage Hub 12 Management Utilities (HMU) SAN Manager not only permits you to observe what is happening in your Fibre Channel network, but also permits you to control devices remotely and find faults in your network.
  • Page 25 2-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide d. Display Device View is an intuitive GUI interface that presents the same information noted above but in a completely graphical representation of the front panel of the hub. 2.

  • Page 26: Managing From Hub 12 Management Utilities Gui Menu Screen

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-3 SAN View Tab The SAN View Devices by Connection window (shown in Figure 2-1) is the first display that appears once the discovery process and topological updates are completed. It presents a graphical presentation of the overall network, and also permits access to all the other features of HMU.
  • Page 27 2-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide The two push buttons near the top of the HMU window toggle between the default hierarchical view and the View Devices by Name window, shown in the Figure 2-2. Figure 2-2.

  • Page 28: The Context Menu

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-5 The Context Menu Most HMU activities can be accomplished from the HMU Context Menu. This menu is selected by right clicking on either of the SAN View tab windows. Specific features and functions of the Context Menu depend upon which window and type of device are highlighted.

  • Page 29: Display Device View

    2-6 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 2-4. HMU Context Menu - on a device Display Device View The first item in the Context Menu is Display Device View, which selects the Device View GUI interface. Display Network View Clicking this item selects a set of four tab windows that display a wealth of information about the functioning of the SAN.

  • Page 30: Network Status Tab

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-7 Network Status Tab The first tab, shown in the figure below, is the Network Status tab. This tab displays information in a table format. Figure 2-5. Network Status tab of Display Network View Summary information appears across the top of the window.

  • Page 31: Network Traffic Tab

    2-8 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Network Traffic Tab The second tab is the Network Traffic tab, shown in the figure below. This window shows overall utilization and has a diagnostic function as well. Figure 2-6.

  • Page 32: Source/Destination Pairs

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-9 Figure 2-7. Setting Network Utilization Alert Source/Destination Pairs This window lists the devices that are talking to each other on the loop. Devices that are communicating with each other are listed by AL_PAs. In some cases it may appear that devices are talking to themselves.
  • Page 33 2-10 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 2-8. Primitives tab of Display Network View In the case of continuous primitives, first try the Broadcast Storm diagnostic that is described in the next section. Since it is triggered by the same criterion as the continuous primitive warnings on this tab page, it has a fairly good chance of isolating the problem.
  • Page 34 Managing from Hub 12 Management Utilities GUI Menu Screen 2-11 Definitions of FC_AL Primitives Primitive LIP(F7,x) LIP(F8,x) LIP(y,x) LPB(y,x) Table 2-1 Definition A count of the number of Loop Initialization Primitives (F7,x) that have been detected on the loop since the interconnect devices were last reset. A LIP(F7,x) is an FC_AL primitive sequence that a device transmits when it is requesting loop initialization.

  • Page 35: Snmp Configuration

    2-12 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Table 2-1 Definitions of FC_AL Primitives Primitive LR/LRR Misaligned K28.5 SNMP Configuration The fourth tab of the Network Properties is the SNMP Configuration tab, shown in Figure 2-9. This page permits you to configure several important SNMP parameters.

  • Page 36: Trap Management Station Ip Address

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-13 There are three Polling parameters that can be set for the current SAN from this window. If more than one SAN is being monitored, parameters can be set globally. The following parameters will be set only on the selected SAN: Polling Rate - The polling rate establishes how frequently HMU poll sthe network for status.

  • Page 37: Loop Up Wait Time (Msec)

    2-14 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 2-10. Diagnostic Tools configuration tab Loop Up Wait Time (msec) This parameter is the period of time both diagnostics must wait while the network is initializing. During this process, the network is expected to complete initializing.

  • Page 38: Loop Initialization Diagnostic

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-15 Loop Initialization Diagnostic The Loop Initialization Diagnostic is activated whenever a loop cannot ini- tialize properly. Loop initialization is initiated by a LIP and is properly completed with a CLS. The Loop Initialization Diagnostic can be modified to detect improper loop initialization through the Network Configuration tab.

  • Page 39: Broadcast Storm Diagnostic

    2-16 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Initialization Frequency is the second criterion. This trigger is designed to detect a loop that is continuously initializing and consists of three parts: Initialization Count is the number of times loop initialization detection must occur within a defined window of time in order to trigger the diagnostic.

  • Page 40: Discover Proxied Devices

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-17 Figure 2-12. Broadcast Storm Diagnostic The primary criteria for activating this diagnostic tool include Loop Down Duration and Initialization Frequency, which trigger the LED-like warnings in the same manner as the Loop Initialization Diagnostic tool. Discover Proxied Devices The discovery process probes the Fibre Channel network connected to the proxy master device and determines which devices exist on the Fibre Channel...
  • Page 41 2-18 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 2-13. Fibre Channel Proxy Agent dialog box When the Fibre Channel Proxy Agent dialog box appears, enter the IP address of the Ethernet connection to that Fibre Channel device, and click Discover. When discovery is complete and successful, the Master Device Name, Serial Number, and an (ICI) Device Count should be filled in and the Update SAN View button active.

  • Page 42: Multiple San Discovery

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-19 Multiple SAN Discovery The HMU SAN Manager can manage more than one SAN at a time. To accomplish this, perform discovery on each network’s proxy master. If there is a previously defined proxy master when another network’s proxy master is added, they will appear as independent networks on the SAN View tab pages.
  • Page 43 2-20 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 2-14. Add Device dialog box 2. Enter Device Name, Location, Contact information, and Device Type (available from the pull-down menu). The Port Number should agree with the physical cabling. The field allows changes if you want to assign a different port.

  • Page 44: Delete Proxy Or Device

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-21 6. If additional information is being added to a device’s hub port that already has information attached to it, a message screen is displayed. This display indicates previously entered information for this parent port, but not the actual physical device connections.

  • Page 45: Managed Device Properties

    2-22 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Managed Device Properties Select the Managed Device in the SAN View tab window and right click. Next, select Properties from the Context Menu that appears. The Managed Device Properties dialog box, shown in the figure below, appears. This is a read-only display that displays the properties of a managed device.

  • Page 46: Save Topological Data

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-23 Save Topological Data Any time during a HMU session, topology can be saved to the HMU.dat archive file. To save the current topology, click anywhere on the SAN View screen. Next, click Save Topological Data. If a save is not performed, the topological data will be saved automatically whenever HMU is closed.

  • Page 47: Hmu.log File

    2-24 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 2-17. File Global Menu HMU.log File The first entry in the File menu configuration of the HMU.log file with the Configure Log File item. Simply Click on File and then select Configure Log File.
  • Page 48 Managing from Hub 12 Management Utilities GUI Menu Screen 2-25 Figure 2-18. Log File Configuration Log File Size - This defaults to 100 KB. This can be set to your desired upper limit file size. Log File Directory - This defaults to C:\Program Files\Compaq\HMU\. It can be set to a different path.

  • Page 49: Snmp Defaults

    2-26 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide SNMP Defaults If more than one SAN is being monitored, the SNMP polling parameters, as well as Community Names, can be set simultaneously for all networks under management. Figure 2-19.

  • Page 50: Save Topological Data

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-27 Save Topological Data Any time during a HMU session, topology can be saved to the HMU.dat archive file. To save the current topology, click on File, Save Topological Data. If a save is not performed, topological data will be saved automatically whenever HMU is closed.

  • Page 51: Open The Hmu.log File

    2-28 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 2-20. A Current Event Log Open The HMU.log File The HMU.log file can be imported into a spreadsheet program such as Excel for viewing or establishing trends. By default, the path to HMU.log is C:\Program Files\Compaq\HMU\HMU.log, or an alternative path if one was named during installation or changed using the Log File Configuration dialog box.

  • Page 52: Help

    Managing from Hub 12 Management Utilities GUI Menu Screen 2-29 Status Event Device Name Device Serial Number Master Loop IP Address Parent Port Sequence Port Number (when it is a port event) You can define your own fields. The default sort is by Date/Time. Sort on any field, such as serial number, to see if just one device is responsible for a majority of events or sort by event to get a clearer picture of a repetitive problem.

  • Page 53: Managing From Device View

    Device View Additional management tasks can be initiated from Device View, which displays a graphical representation of a selected device. The physical device view shows an immediate representation of device status while extended view allows the user to obtain more detailed information and access control functions.

  • Page 54: Information On Device View

    3-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Information on Device View This view of all the devices provides information in an intuitive, graphical manner. The view is essentially the same as the front panel of the device itself, with some additions.

  • Page 55: The System Id Tab

    The System ID Tab There are three parts to the System ID Tab. Identification - This section of the tab provides descriptions, model numbers, and serial numbers for the selected device and its associated boards. Fibre Channel Topology Parameters - This section gives Ethernet and Fibre Channel the following connectivity information: Master Device IP Address - the Ethernet address through which this device receives management requests and port information that...

  • Page 56: The Port Tab

    3-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 3-2. Environment Tab Power – This function shows the status of the power supplies and the voltage regulator. If redundant power supply is present, both supplies would be reflected, Thermal - This function shows the fan and the temperature status of the device.

  • Page 57: Managing From Device View

    Status - If the port is Enabled, that port has a properly operating Fibre Channel device connected to it, and the port has not had its force bypass control set. If the port is Bypassed, the port has had its Force Bypass control set, or else no operating Fibre Channel device is connected to the port as determined by the agent.

  • Page 58: Port Properties

    3-6 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Port Properties Selecting Port Properties in the menu pulls up a window with two tabbed pages that offer detailed information and control over a selected port. General Port Properties The information shown in the General Port Properties screen is specific to the port chosen.
  • Page 59 Managing from Device View 3-7 Hot Standby Backup Port - This option allows you to take advantage of redundant hardware such as dual-ported FC-AL hard drives. The hub provides the capability to designate a port as a hot-standby port. This can be used when cascading two hubs together or when attaching a dual- ported FC device such as a hard drive to a hub to provide link redundancies.

  • Page 60: Lip Generation

    3-8 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide LIP Generation In addition, the hub itself can generate forced LIPs when it detects a change in a port state. The On Port Enable and On Port Bypass options configure the hub to generate a LIP whenever this particular port is enabled or bypassed, respectively.

  • Page 61: Check Managed Device Serial Numbers

    Check Managed Device Serial Numbers From the Expanded Device View, click the System ID tab. In this view, serial numbers can be checked in the Identification pane. Show Device Properties From the Expanded Device View, click on the System ID tab. In this view, detailed data will appear about the selected device.

  • Page 62: Show Port Properties

    3-10 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide From the Ports tab: 1. Click the Bypass Control check box by the appropriate port number to check or uncheck the Bypass control box. This box toggles between Set and Cancel for this field.

  • Page 63: Set Temperature Fault Threshold

    Set Temperature Fault Threshold From the Expanded Device View, click on the Service tab. In this view, temperature fault threshold can be set for proper operation. The fault threshold default is set at sixty degrees Celsius. 1. Enter a value between 0 and 60 in the threshold box. 2.

  • Page 64: Close The Device View

    3-12 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Close the Device View From Expanded Device View, choose File, Exit from the menu bar, or click the Close button. The Device View window will close. Shutdown HMU To shut down HMU: 1.

  • Page 65: Troubleshooting

    There are many circumstances that can cause problems in software operation, including current hardware and firmware incompatibilities, bugs in program code, physical disconnection, security problems, and user error. This troubleshooting chapter provides specific information to solve some of the common problems that may affect software performance. Startup Problem It is possible for HMU startup to fail.

  • Page 66: Fibre Channel Topological Discovery Failure

    4-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide 2. Verify that all the necessary network parameters have been set up correctly on the device. This is done via the RS-232 serial port. See the Compaq Hub 12 Management Module installation instructions. 3.

  • Page 67: Icon Turns Red Or Status Word Changes

    If this is not the first time discovery has been requested and an IP address currently being used has been recognized previously, the physical connection may be at fault. Verify that the connection to the device can be established by pinging the device from the management console.

  • Page 68: Continuous Lips

    4-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Figure 4-3. Icon red screen Continuous LIPs If the network is suffering from either too many LIPs or LIP broadcast storms, test for these situations and find out if excessive or continuous Fibre Channel primitives of various types are occuring.

  • Page 69: Error Messages

    Troubleshooting 4-5 represents the IP address to be checked. The figure below nnn.nnn.nnn.nnn shows a sequence where the device at the IP address responded, followed by a sequence where the device at the IP address timed out and did not respond. If the device responds, it is obviously connected and the IP address is working.
  • Page 70 4-6 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Message Accessing device for data - Cancel terminates access. A device for this port already exists. Replace it with this one? An unmanaged device attached to port n on N was just BYPASSED.
  • Page 71 Table 4-1 Error Messages continued Message Bad Fan indicated for hub. Look for the source of the problem by checking HMU View levels (if managing multiple devices) to determine which hub level had the fault. This is informational and Bypass Port n? appears whenever a port is selected for a manual Force Bypass.
  • Page 72 4-8 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Table 4-1 Error Messages continued Message Discovery failed. Lost FC communication for proxy n. Management request cancelled. Data may be incorrect. Description Click OK. Verify that the IP HMU could not connect with the IP address for the device you address is correct.
  • Page 73 Table 4-1 Error Messages continued Message No data was saved in the This message displays when no valid data existed at shutdown previous session. from the previous HMU session. This could happen if HMU is shut down and there were no devices in the hierarchical view.
  • Page 74 4-10 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Table 4-1 Error Messages continued Message Power supply fault for hub. Right-click item in the first column. SNMP++:SNMP request timed out. Temperature fault indicated for hub. Terminating management requests.
  • Page 75 Table 4-1 Error Messages continued Message The loop for IP address This message is informational. It appears when a previously nnn.nnn.nnn.nnn is already known loop is being discovered. initialized. The poll rate was successfully changed to 0.n00 seconds. This message is displayed by The word you have typed is the HMU help system.

  • Page 76: Network Management Overview

    Network Management Overview This chapter provides an overview about the Compaq Storage Hub 12 Management Utilities and how they interact with the different parts of the storage area network system. The following topics are detailed in this chapter: Storage Area Management (SAN) Compaq Storage Hub 12 Management Utilities (HMU) Managed Devices Simple Network Management Protocol (SNMP)

  • Page 77: Storage Area Network Management

    A-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide is stored in the form of a Management Information Base (MIB) and sent via SNMP to the Hub 12 Management Utilities console that runs on a 32-bit Windows workstation. The Hub 12 Management Utilities can be executed from any 32-bit workstation running Windows 95, 98 or NT 4.0.

  • Page 78: Proxy Master

    Managed and Unmanaged Devices Managed Devices Are auto-discovered for topological display. Automatically attaches and deletes. Supports monitoring and control of device and port status. Proxy Master The proxy master is a managed device that connects the two sections of the managed network –...

  • Page 79: Simple Network Management Protocol (Snmp

    A-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Simple Network Management Protocol (SNMP) The SNMP is a vital part of the system for it is the network protocol used to move data from each managed device to and from the Hub 12 Management Utilities system.

  • Page 80: Network Management Overview

    The Hub 12 Management Utilities check the preset Community Names with the ones on the managed device every time it starts so that a match is guaranteed. The Community Names may have already been changed after installation. If there is no match, the Hub 12 Management Utilities cannot proceed.

  • Page 81: Upgrading The Firmware

    The firmware for the Compaq Storage Hub 12 hub consists of the device agent firmware, which is included with the Compaq Storage Hub 12 Management Module (HMM), and the hub controller firmware, which is the firmware in the Compaq Storage Hub 12 hub itself. It may be desirable to update the firmware as new releases are made available.

  • Page 82: Finding The Firmware Version Numbers

    B-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Finding the Firmware Version Numbers Determine the firmware versions of the Compaq Storage Hub 12 hub and HMM from either the Compaq Storage Hub 12 Management Utilities (HMU) View System ID Tab for the device or the hub’s main menu.

  • Page 83: Downloading Hub Controller Firmware

    Downloading Hub Controller Firmware Follow the steps below to load new hub controller firmware on a local Compaq Storage Hub 12 hub or to a remote hub. This procedure must be run on all of your Compaq Storage Hub 12 hubs. Use an HMM that has had is device agent firmware already updated to the most recent revision.
  • Page 84 B-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide IMPORTANT: If for any reason your download is corrupted and the master unit is temporarily non-operational, repeat the download. NOTE: If a cascaded hub is corrupted and the ICI doesn’t work, install an HMM and use the local download option.

  • Page 85: Configuring The Management Module

    Appendix Configuring the Management Module The management module (HMM) needs to be configured only once, when first installed. However, as the Fibre Channel grows, it might be desirable to change parameters and settings. In addition, new releases of the HMM’s firmware will need to be installed as they become available.

  • Page 86: The Management Module's Password

    C-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide The Management Module’s Password Press Enter on the keyboard and the Boot Menu will appear. If not, you will be asked for a password as shown in the figure below. Figure C-2.

  • Page 87: Setting Network Parameters

    Setting Network Parameters From the Main Menu, select 2. Set networking parameters. The Network Setup Menu in the figure below will be displayed. Figure C-3. Network Setup Menu IMPORTANT: The Compaq Storage Hub 12 hub is already set as a master device, To disable the Master Device (item 6 in Figure above), select number 6.
  • Page 88 C-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide The HMM is shipped with the subnet mask set to 0.0.0.0. While this is a legal subnet mask, it may not work at your company. (As noted above, there is a brief tutorial about IP addresses and subnet masks on our web site.) If in doubt or if you are having unexplained ethernet networking problems, check with the network administrator.
  • Page 89 The default gateway address is normally not changed. It is usually the address for the router between your subnet and the rest of the network. To change this parameter, enter 4 Select Default Gateway Address from the Network Setup Menu. The menu is shown in the figure below. The Compaq Storage Hub 12 hub is shipped with this set to 0.0.0.0.

  • Page 90: Management Options

    In addition, the name used to describe the MIB can be changed. The MIB-2 sysName -2 sysName string is used to describe the Compaq Storage Hub 12 hub on a network management platform such as HP OpenView for Windows Table C-1...

  • Page 91: Manager

    Managing with Compaq Storage Hub 12 Management Utilities (HMU) SAN Manager Once the SNMP agent on the hub is configured, it will be set up for remote management via the Compaq Storage Hub 12 Management Utilities (HMU). Information on installing and using HMU to manage the Compaq Storage Hub 12 can be found in the earlier chapters of this guide.

  • Page 92: Obtaining Hub Information

    C-8 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Choosing 7 restores the default values to the SNMP Community Name fields. There is no menu for this function. The names in Table are restored to the defaults given. This feature can be handy when trying to communicate with the Compaq Storage Hub 12 hub from HMU and you don’t remember the names that were set in the hub.

  • Page 93: Logout

    Logout Item 5 of the Main Menu logs the user out and then prompts for the password. Use this when leaving the console unattended but with the Fibre Channel network still running. Diagnostic Tools Select 6 Diagnostic Tools from the Main Menu to access the Diagnostic Tools menu.

  • Page 94: Troubleshooting The Management Module

    Troubleshooting the Management Most of the problems that might be encountered will be related to the devices on the Fibre Channel network, or the network itself. The source of the problem can be with the device, the hub, the host, or any of the connections between the host and device.

  • Page 95: Error Messages

    D-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Inspect the hub fault LED indicators for apparent problems. See the next section. If the Fault LED goes on, the fans or the hub may be faulty or the temperature may be out of limits.
  • Page 96 Message 0000 /* No errors */ 0001 /* Diagnostic in Progress */ 0002 /* reserved */ 0004 /* reserved */ 0008 /* Watchdog Timer Pop */ 0010 /* RAM Test */ 0020 /* Flash Test */ 0040 /* Serial EEPROM Test */ 0080 /* Reserved */ 0100 /* Voltage Limit Test */ 0200 /* Fan Start Test */...
  • Page 97 D-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Table D-1 Error Messages continued Message 0400 /* Temperature Limit Test */ 0800 /* reserved */ 1000 /* general hardware fault */ Description The hub is operating at Corrective action: Check to above normal temperatures make sure that the airway...

  • Page 98: Regulatory Compliance Notices

    Regulatory Compliance Notices Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.

  • Page 99: Class A Equipment

    E-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 100: Declaration Of Conformity For Products Marked With The Fcc Logo - United States Only

    Declaration of Conformity for products marked with the FCC logo - United States only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 101: Canadian Notice (Avis Canadien

    E-4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

  • Page 102: Japanese Notice

    Regulatory Compliance Notices E-5 Japanese Notice Taiwanese Notice...

  • Page 103: Battery Replacement Notice

    E-6 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Battery Replacement Notice Your computer is provided with a Lithium Manganese Dioxidebattery. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated.

  • Page 104: Laser Compliance

    Laser Compliance The CD ROM drive contains a laser diode of gallium aluminum arsenide (GaAlAs) emitting in the wavelength range of 780 +/- 35 nm. All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.

  • Page 105: Power Cords

    E-8 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Power Cords If you were not provided with a power cord for your computer, you should purchase a power cord that is approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the product’s electrical ratings label.

  • Page 106: Appendix F Electrostatic Discharge

    Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 107: Grounding Methods

    F-2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.

  • Page 108: Index

    A class equipment E-1, E-3 adding devices assignment errors 4-6 authorization 3-6 dialog box 2-20 graphical icons 2-18 manually 2-4 port bypass message 4-11 to hubs 2-19 to networks 1-5 to views 1-5 ICI IDs 1-5 network proxy master 2-19 network slaves 1-5 programs 1-3 unmanaged devices 1-5...
  • Page 109 2 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide bypass control 3-4, 3-9 cut-in delay 3-7 force 3-6 loop port 2-11 manual 2-20 message, illustrated 2-20 on port 3-8 status color change 2-3 troubleshooting 4-6 cables correct pin connections D-1 device connections 3-3 downlink port 3-3 Fibre Channel D-1...
  • Page 110 default community names 1-7 device view tab 3-8 fault threshold 3-5 gateway address C-4 HMU installation path 1-3 HMU.log location 2-28 IP address C-3 log file directory 2-25 log file field sort 2-29 log file size 2-25 password C-2 polling rate 2-13 retry count 2-13 screen, illustrated 1-9 SNMP 2-26...
  • Page 111 4 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide download device agent firmware B-2 hub controller firmware B-3 duration LIPs 2-15 setting loop down 2-15 enable control functions 2-5 hub port 2-20 ICI master C-5 on-port 3-8 port 3-8 environment tab indicators 3-4...
  • Page 112 polling rate 2-24 retry/timeout 2-24 SNMP, illustrated 2-26 grounding methods K-2 workstation K-2 GUI interface 2-2 hardware requirements 1-2 harmful interference E-2 help additional sources xi Compaq authorized resellers, telephone numbers xii Compaq website xii device manager tab 1-12 device view 1-12 getting xi technical support telephone numbers xi...
  • Page 113 6 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide symbols on equipment x indicators change in status 2-3 fault 2-4 normal operation 2-3 information device view 3-2 displays device view 2-2 event log view 2-1 network view 2-1 SAN view 2-1 fields contact 3-3...
  • Page 114 file menu 2-23 handling 2-25 importing to Excel 2-28 overwriting 1-4 screen, illustrated 2-25 setting size 2-25 viewing in Excel 1-4 logout password prompt C-8 unattended console C-8 loop down detection C-8 duration 2-15 spawning LIPs 2-15 loop initialization cut-in delay 3-7 diagnostic 2-15 frequency 2-16 overview A-1...
  • Page 115 8 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide proxied device list C-8 media type, connector display 3-5 menus boot B-2 context 2-1 diagnostic tools C-8 file 2-2 help 1-10 main HMU 1-8 main hub B-2 management options C-6 network setup 4-2 port 3-10 set SNMP C-7...
  • Page 116 operating mode 3-6 password C-5 use F7, F8 3-8 overwrite, log file 1-4, 2-25 pairs, source/destination 2-9 parent downlink port number 2-3 ICI ID 3-3 port 1-5, 3-3 port information screen 2-21 password community names 4-2 default C-2 non-encrypted C-5 on logout C-8 resetting C-2 screen, illustrated C-2...
  • Page 117 10 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide downlink port 1-5 IP address 2-3 multiple networks 2-19 overview A-3 requirements 1-4, A-2 setup 1-6 trap management 2-13 troubleshooting 2-17 uplink port 1-5 red, fault indicator 2-4 refresh data, device view 3-11 remote management configuration C-6...
  • Page 118 self-tests error messages D-2 illustrated C-1 resetting hub B-2 serial interface diagnostics 4-8 numbers checking 3-9 identification 3-3 sorting by 2-29 port connecting B-2 RS-232 3-5, 4-2 settings 4-2 service tab overview 3-5 setting backup log file 2-25 Community Name menu C-7 community names 1-7 global network 2-19 log file size 2-25...
  • Page 119 12 Compaq Storage Hub 12 Management Utilities Hardware and Software User Guide topological data save 1-5 topology archive data file 1-5 auto-discovering devices A-3 discovery failure 4-2 graphical view A-2 ICI ID 3-3 manually adding devices A-3 map C-5 overview A-5 parameters 3-3 saving 2-27 troubleshooting 4-7...

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