Compaq ARMADA 6500 SM Service Manual
  1. Manuals
  2. Brands
  3. Compaq Manuals
  4. Laptop
  5. ARMADA 6500 SM
  6. Service manual
Compaq ARMADA 6500 SM Service Manual

Compaq ARMADA 6500 SM Service Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Compaq ARMADA 6500 SM Service Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ARMADA 6500 SM and is the answer not in the manual?

Questions and answers

Related Manuals for Compaq ARMADA 6500 SM

Summary of Contents for Compaq ARMADA 6500 SM

  • Page 1 Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...
  • Page 2 THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1998 Compaq Computer Corporation.

  • Page 4: Preface

    This maintenance and service guide is a troubleshooting reference that can be used when servicing the Compaq Armada 6500 Family of Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Armada 6500 Family of Personal Computers without notice.

  • Page 5: Serial Number

    Compaq Armada 6500 Family of Personal Computers documentation set Microsoft Windows 95/Windows NT 4.0 User’s Guide Compaq Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Service Quick Reference Guide Compaq Armada 6500 Family of Personal Computers Illustrated Parts Map Compaq Internet site at http://www.Compaq.com Preface...

  • Page 6: Table Of Contents

    ........Contents Preface Symbols......................ix Technician Notes .....................
  • Page 7 ........Chapter 2 System BIOS 2.1 Running System Setup................2-1 System Setup Utility ................2-1 2.2 Updating the Computer’s Configuration..........2-2...
  • Page 8 ........Chapter 4 FRU Replacement 4.1 Introduction.....................
  • Page 9 ........viii Contents...

  • Page 10: Overview

    ........Chapter 1 Overview This chapter introduces the Compaq Armada 6500 notebook computer. It provides a computer system overview and describes the controls, indicators, and hot keys. 1.1 System Overview The computer is a high-performance portable computer designed for the mobile professional.

  • Page 11: Chip Set

    ........Chip Set The Intel 440BX AGPset is used to implement the core functions of the system. The 440BX AGPset includes the Intel 82443BX and the Intel PIIX4.

  • Page 12: Bios

    ........BIOS The system has an Intel 28F004BV-T 4MBIT Boot block Flash ROM for system BIOS. BIOS provides support for the following: •...

  • Page 13: Video Controller Chip

    ........Video Controller Chip Video support is provided by the ATI Rage LT Pro-AGP Controller Chip.

  • Page 14: Bios

    ........BIOS The system BIOS is implemented using the Intel 28F004BV-T 4MBIT Boot block Flash ROM.

  • Page 15: Super I/O

    The computer has an internal type II PCMCIA slot that is available as an UMI slot. This feature provides a flexible method for the support of an internal modem/Ethernet Combo card. This slot supports only Compaq approved ISA 16-bit cards. The UMI interface is provided by the TI PCI1221 controller. This chip provides the following features and functions: •...

  • Page 16: Docking Options

    ........1.2 Docking Options The computer supports the docking options described below.

  • Page 17: Components, Controls, And Indicators

    ........1.3 Components, Controls, and Indicators This section shows the locations and provides a description of the different components on the computer.
  • Page 18 ........Figure 1-1 Front and Right Side View Overview...
  • Page 19 ........Top and Left Side Components Item Component Description...
  • Page 20 ........Figure 1-2 Top and Left Side View Overview 1-11...

  • Page 21: Rear Components

    ........Rear Components Item Component Description External Power In...

  • Page 22: Bottom Components

    Provides access to computer’s memory. Docking Connector Door Provides access to the computer’s docking connector. This connector is used when connecting the computer to the Compaq Mobile 6500 Expansion Unit or the Compaq Armada 6500 Convenience Base. Figure 1-4 Bottom View Overview...

  • Page 23: Controlling Power

    ........1.4 Controlling Power The Suspend/Power button turns the computer on and off and accesses the built-n power saving features.

  • Page 24: Lcd Status Display

    ........1.5 LCD Status Display Indicator Shows...

  • Page 25: Keyboard Hot Keys

    ........1.6 Keyboard Hot Keys The hot keys are used to set up and control the computer.
  • Page 26 ........Keyboard Hotkeys (continued) Function Toggles NUM Lock on and off.

  • Page 27: Related Information

    Compaq Armada 6500 Family Reference Guide ER-PM1CC-UA Quick Setup Guide ER-PM1CC-IM World Wide Web Information such as drivers, BIOS updates, and online documentation is available from Compaq’s World Wide Web Site. The URL for the site is: http://www.compaq.com/ 1-18 Overview...

  • Page 28: System Bios

    System Setup Utility To run System Setup: 1. Turn on or reboot the computer. 2. During system boot, press Fn + F3 when the Compaq logo appears. When the logo appears you have approximately 4 seconds to enter System Setup. System BIOS...

  • Page 29: Updating The Computer's Configuration

    ........2.2 Updating the Computer’s Configuration There are a number of hardware features that can be configured on the computer.

  • Page 30: Helpful Hints

    ........Helpful Hints There are several keyboard keys assigned to help you select menus and sub-menus, options, and to change option values.

  • Page 31: Main Menu

    Display only field Description of IDE device installed in the computer’s MultiBay. Secondary Master Display only field Description of IDE device installed in Compaq Mobile 6500 Expansion Unit. System Memory Display only field Indicates the amount of conventional memory used by the system.

  • Page 32: Advanced Menu

    ........2.4 Advanced Menu Field Settings Comments...

  • Page 33: I/O Device Configuration Submenu

    ........I/O Device Configuration Submenu Field Settings Comments...

  • Page 34: Security Menu

    ........2.5 Security Menu Feature Settings Comments...

  • Page 35: Security

    NOTE: The Supervisor Password can be used in place of the User Password. 1. Turn on the computer. 2. During system boot, press Fn + F3 when the Compaq logo appears to enter System Setup. 3. If a Supervisor Password is set, enter the Supervisor Password when prompted.
  • Page 36 System Setup option. Perform the following steps to set or change the User Password: 1. Turn on the computer. 2. During system boot, press Fn + F3 when the Compaq logo appears to enter System Setup. 3. If a User Password is set, enter the User Password when prompted.
  • Page 37 Deleting a Supervisor or User Password To delete a Supervisor or User Password: 1. Turn on the computer. 2. During system boot, press Fn + F3 when the Compaq logo appears to enter System Setup. 3. When prompted, enter the password to be deleted.

  • Page 38: Power Menu

    ........2.6 Power Menu The computer is factory-configured with preset power management values.

  • Page 39: Boot Menu

    ........Power Menu (continued) Feature Settings Comments...

  • Page 40: Exit Menu

    ........2.8 Exit Menu Enter the Exit Menu to save changes, set factory defaults or exit the System Setup Program.
  • Page 41 ........2-14 System BIOS...

  • Page 42: Troubleshooting

    ........Chapter 3 Troubleshooting This chapter provides a systematic method of isolating problems with the Compaq Armada 6500 notebook computer. A basic understanding of DOS-based computer systems as well as a knowledge of standard troubleshooting procedures is assumed.

  • Page 43: System Start Failure

    ........Verify all test equipment works before using it to test a malfunctioning component. Verify a component is the only malfunctioning part of the computer by replacing the malfunctioning component with a properly functioning one, and then try to run the system.

  • Page 44: Power Supply Failure

    ........Power Supply Failure Problem Troubleshooting Procedure The computer is turned on using the power switch and...

  • Page 45: Boot-Up Failure

    ........Boot-up Failure Problem Troubleshooting Procedure •...

  • Page 46: Lcd Panel Failure

    ........LCD Panel Failure Problem Troubleshooting Procedure •...

  • Page 47: Computer Keyboard Failure

    ........Computer Keyboard Failure Problem Troubleshooting Procedure •...

  • Page 48: Diskette Drive Failure

    ........Diskette Drive Failure Problem Troubleshooting Procedure •...

  • Page 49: Battery Failure

    ........Battery Failure Problem Troubleshooting Procedure •...

  • Page 50: External Audio Failure

    ........External Audio Failure Problem Troubleshooting Procedure •...
  • Page 51 ........Phoenix BIOS Test Point Beep Codes (continued) Code Beeps...
  • Page 52 ........Phoenix BIOS Test Point Beep Codes (continued) Code Beeps...
  • Page 53 ........Phoenix BIOS Test Point Beep Codes (continued) Code Beeps...
  • Page 54 ........Phoenix BIOS Test Point Beep Codes (continued) Code Beeps...

  • Page 55: Warning Messages

    ........Warning Messages The following is an alphabetic list of error and status messages which the Phoenix BIOS can generate and an explanation of each message.
  • Page 56 ........Warning Messages (continued) Message Description Operating System not found...
  • Page 57 ........3-16 Troubleshooting...

  • Page 58: Fru Replacement

    Chapter 4 FRU Replacement 4.1 Introduction This chapter provides detailed procedures for replacing the Compaq Armada 6500 notebook computer Field Replaceable Units (FRUs). Unless otherwise noted the replacement procedures for the FRUs are the reverse of the removal procedures. WARNING: Static electricity collects on non-conductors such as paper, cloth, or plastic.
  • Page 59 ........Li-Ion Battery Item Compaq Spare DEC FRU...
  • Page 60 ........Memory Item Compaq Spare Description...
  • Page 61 ........300-MHz CPU Kit * Compaq Spare DEC FRU...
  • Page 62 ........Miscellaneous Screw Kit * Compaq Spare DEC FRU...
  • Page 63 ........Figure 4-1. Compaq Armada 6500 FRU Components...

  • Page 64: Preparing The Computer For Disassembly

    ........4.4 Preparing the Computer for Disassembly To prepare the computer for disassembly: 1.
  • Page 65 ........4. Lift the battery up and out of the computer (Figure 4-3).

  • Page 66: Removing Multibay Devices

    ........Removing MultiBay Devices To remove MultiBay devices: 1.
  • Page 67 ........3. Pull the MultiBay device out of the computer (Figure 4-5). Figure 4-5.

  • Page 68: Removing Memory

    ........Removing Memory To remove memory: 1.
  • Page 69 ........5. Push the tabs away from the edge of the memory module to be removed . The memory module will pop up at an angle of approximately 45 degrees when released (Figure 4-7).

  • Page 70: Removing The Internal Modem/Ethernet Combo Card

    ........Removing the Internal Modem/Ethernet Combo Card To remove the internal modem/Ethernet combo card: 1.
  • Page 71 ........3. Remove the UMI connector (Figure 4-9). Figure 4-9.
  • Page 72 ........4. Remove the internal Modem/Ethernet Combo Card. Press the eject button using the screw driver or similar device (Figure 4-10, step 1), the internal card will eject (Figure 4-10, step 2).

  • Page 73: Removing The Keyboard

    ........4.5 Removing the Keyboard To remove the keyboard: 1.
  • Page 74 ........3. Carefully lift the keyboard up and rotate it towards the LCD display (Figure 4-12). CAUTION: Be careful not to damage the flat cables that connect the keyboard to the computer.
  • Page 75 ........4. Release the keyboard cables from the connectors and slide the cables out of the connectors (Figure 4-13).

  • Page 76: Removing The Hard Drive Assembly

    ........4.6 Removing the Hard Drive Assembly To remove the hard drive: 1.

  • Page 77: Removing The Lcd Assembly

    ........4.7 Removing the LCD Assembly To remove the LCD assembly: 1.
  • Page 78 ........5. Remove the four Philips-head hinge screws located on the top of the hinges (Figure 4-16).

  • Page 79: Cpu Base Enclosure With System Board Replacement

    ........4.8 CPU Base Enclosure with System Board Replacement The Armada 6500 series computer CPU Base Enclosure with System Board is supplied for field replacement by an Authorized Service Provider.
  • Page 80 ........The enclosure that is returned must contain have all the other parts not removed in this section.

  • Page 81: Customer System Reconfiguration

    Figure 4-17 shows a service tag. 3. Remove the protective paper from the clear covering of the service tag and seal the tag. This part was exchanged by a Compaq Authorized Service Provider per the information filled in below. Original Serial No.: Original Model No.:...

  • Page 82: Appendix A Specifications

    ........Appendix A Specifications System Specifications System Model...

  • Page 83: Physical Specifications

    ........Physical Specifications Model Feature GTX6300MD - 6GB - 14.1”...

  • Page 84: Device Mapping

    ........Appendix B Device Mapping Memory Map Range Name...

  • Page 85: Notebook Computer Interrupt Levels

    ........Notebook Computer Interrupt Levels Normal Assignments (FIS) System Timer Keyboard...

  • Page 86: I/O Address Map

    ........I/O Address Map Range (hexadecimal) Function...
  • Page 87 ........Device Mapping...
  • Page 88 ........Index Addresses, I/O Address Map, Device mapping Fast IR port DMA channel assignments,...
  • Page 89 ........Keyboard Releases Messages, 3-9 warning, 3-14 description, 1-10 I/O Ports, 1-6...
  • Page 90 ........Ports Restoring the Flash BIOS, Suspend/Power Button Ethernet Network, 1-12 2-13...
  • Page 91 ........UMI, 3-8 Video, 1-4 warning messages, 3-14 UMI Controller, 1-6 Video port...

This manual is also suitable for:

Armada 6500

Table of Contents