Compaq ARMADA 6500 Manual
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Compaq ARMADA 6500 Manual

Compaq ARMADA 6500 Manual

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Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied
or reproduced in any form without prior written consent from Compaq Computer Corporation.
© 1998 Compaq Computer Corporation.
All rights reserved. Printed in Korea.
C
, A
OMPAQ
RMADA
Microsoft, MS-DOS, Windows, Windows NT, and other names of Microsoft products mentioned
herein are trademarks or registered trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of their
respective companies.
Software described herein is furnished under a license agreement or nondisclosure agreement. The
software may be used or copied only in accordance with the terms of the agreement.
C
A
OMPAQ
Installation and Operations Guide
First Edition October 1998
Part Number ER-PM1AC-IM.A01
Compaq Computer Corporation
, and LTE are registered in the U.S. Patent and Trademark Office.
6500 C
RMADA
B
ONVENIENCE
ASE

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  • Page 1 USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1998 Compaq Computer Corporation. All rights reserved. Printed in Korea.

  • Page 2: Table Of Contents

    Table of Contents 1 Introduction Contents of Packing Box ..................1-1 For Further Information ..................1-2 Identifying the Components................. 1-2 Front and Right Side Components ..............1-2 Rear Components .................... 1-4 2 Docking and Undocking Docking the Computer..................2-1 Connecting External Devices................2-3 Connecting the Universal AC Adapter............
  • Page 3 Contents A Troubleshooting Solving Minor Problems ..................A-1 Worldwide Telephone Numbers ................. A-7 B Federal Communications Commission Notice ......B-1 C Power Cord Set Requirement ..............C-1 Contents vi...

  • Page 4: Introduction

    Introduction The Compaq Armada 6500 notebook can be used as a full office personal computer by connecting it to the Armada 6500 Convenience Base. The convenience base eliminates the need to disconnect and reconnect several desktop devices each time you move your notebook onto or off of your desk.

  • Page 5: For Further Information

    Introduction For Further Information For additional information on using the computer refer to the Reference Guide included with the computer. The convenience base is covered by a one-year warranty. Refer to the warranty and service information included with this product to determine country, type, and terms of coverage. Identifying the Components Front and Right Side Components DEC01201...
  • Page 6 Introduction Component Functional Description Battery Charging Bay Charges a battery with or without the computer docked. Charge light When lit, indicates that the battery in the battery charging bay is charging. Undock request button Press to send an undock request to the operating system.

  • Page 7: Rear Components

    Introduction Rear Components DEC01200 Component Functional Description External power-in Input connection for the universal AC adapter. Mouse connector Connect a PS/2 type mouse to this port. RJ45 network interface port Connect a 10 to 100BaseT Ethernet line to this port. Serial port Connect a serial device such as a mouse or graphics tablet to this port.

  • Page 8: Docking And Undocking

    The Armada 6500 Convenience Base supports hot docking with the computer. When docking the notebook to the Armada 6500 Convenience Base, there is no need to place the computer in Suspend or turn it off. It also supports hot docking of the Mobile 6500 Expansion Unit with the computer attached.
  • Page 9 Docking and Undocking 3. Slide the computer into the convenience base . It is not necessary to close the computer. 4. To ensure connection, press down on the rear of the computer to engage the docking connectors that secure the computer to the expansion unit. DEC01148 __________________________ Note __________________________ When shipped, the computer display is set to LCD Display and External Monitor...

  • Page 10: Connecting External Devices

    Docking and Undocking Connecting External Devices To connect external devices to the convenience base: 1. Turn off power to the computer, convenience base, and all devices. 2. Connect external devices and turn on power to all devices, if applicable. __________________________ Note __________________________ To complete the device connections, some manufactures require you to install software drivers.

  • Page 11: Undocking The Computer

    Docking and Undocking Undocking the Computer The Armada 6500 Convenience Base supports hot undocking from the computer. When undocking the computer from the convenience base, there is no need to place the computer in Suspend or turn it off. It also supports hot undocking of the Mobile 6500 Expansion Unit with the computer connected.
  • Page 12 Docking and Undocking Undocking the computer with power turned off 1. Simultaneously press the release buttons on the left and right sides of the convenience base. 2. Lift the computer up and away from the Expansion unit. DEC01149...

  • Page 13: Charging A Battery Using The Convenience Base

    Charging a Battery Using the Convenience Base The Armada 6500 Convenience Base provides a bay to charge a main battery pack. You can charge a battery with or without the computer docked to the convenience base. To charge a battery pack: 1.

  • Page 14: Connecting To An Ethernet Network

    Connecting to an Ethernet Network The Armada 6500 Convenience Base is equipped to connect to a twisted pair Ethernet network using an RJ45 jack. The convenience base is designed for 10- or 100-megabits-per- second Ethernet operation. Connecting to a Twisted Pair...

  • Page 15: Installing Network Drivers

    Connecting to an Ethernet Network ___________________________ Note __________________________ Be sure both jacks are seated properly. 3. Install the network drivers required by the operating system. Installing Network Drivers Network drivers enable the computer to communicate with the network. These drivers are preloaded on the computer and are provided on the system CD-ROM included with your computer.

  • Page 16: Solving Minor Problems

    You may discover something you can resolve easily yourself. If the condition persists, contact your Compaq authorized dealer or reseller, or call one of the Compaq telephone numbers listed in “Worldwide Telephone Numbers” in this appendix.
  • Page 17 Press the Undock Request button, enter your password, if enabled, and wait for the docking light to turn off. The Undock Request button Call the Compaq support may be defective. number for your country. External Device Installation Problems and Solutions Problem...
  • Page 18 Troubleshooting External Device Installation Problems and Solutions Continued Problem Possible Cause Solution(s) The signal cable or power Ensure that all cables are cord of the new device is properly and securely loose or disconnected. connected. Ensure that all power cords are properly and securely plugged into an electrical outlet.
  • Page 19 Troubleshooting Solving Network Problems This section provides guidelines for troubleshooting common Ethernet network problems. Refer to these guidelines when you have determined that the computer in the convenience base is not communicating with the network. These guidelines do not discuss the process of debugging the network cabling.
  • Page 20 Troubleshooting Solving Ethernet Network Problems Problem Possible Cause Solution(s) When turned on, the The computer is not Connect the computer to computer does not detect connected to the Ethernet the Ethernet network. Refer the network. network. to Chapter 3 for procedures. Suspend was initiated.
  • Page 21 Troubleshooting Solving Ethernet Network Problems Continued Problem Possible Cause Solution(s) Diagnostics reports no Network drivers are not Load the network drivers. errors, but the computer loaded. Windows 95 or later: does not communicate with Restart the computer by Å the network. Å...

  • Page 22: Worldwide Telephone Numbers

    Locate your geographical area in the following table and use one of the telephone numbers for Compaq assistance. General Information Numbers—Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider. Technical Support Numbers—Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting.
  • Page 23 61-2-9911-1982 Austria General Information* 0222/8 78-16-16 Technical Support* 0222/8 78-16-16 Order Software Backup -55-38-43-39 Belgium / Luxembourg Compaq Care Center 0903-99036 (45 BFr/min.) 089/89.232 General Fax (0)2/725 22 13 Infoline (resellers, brochures) (0)2/716 96 96 QuickLine (BBS) (0)2/716 95 92...
  • Page 24 Troubleshooting Worldwide Telephone Numbers Country Location Code Telephone Number Caribbean General Information 1-281-514-4220 Technical Support 1-281-518-2200 Chile General Information -2-274-1911 Technical Support -2-274-3007 China General Information -10-6831-3399 Technical Support -10-6834-6721 Colombia General Information -1-312-0201 Technical Support -1-345-0266 Czech Republic General Information +420 -2-232-8772 Technical Support...
  • Page 25 Troubleshooting Worldwide Telephone Numbers Country Location Code Telephone Number France General Information -1-41-33-41-33 Technical Support -1-41-33-44-55 Germany 0,48 DM/min. Hotline 0180/5 21 21 11 Hotline Fax 0180/5 21 21 17 Infoline 0180/3 22 12 21 Infoline Fax 0180/3 22 12 20 QuickLine 0180/5 21 21 18 FaxPaq...
  • Page 26 Troubleshooting Worldwide Telephone Numbers Country Location Code Telephone Number Italy General Information -2-57-59-03-00 Technical Support -2-57-59-03-00 Japan General Information* 0120-101-589 Technical Support* 0120-101-589 Windows 95 Support* 0120-505-589 Order Software Backup* 0120-250-589 FaxStation 81-3-5402-0991 Korea General Information 82-2-3470-07001 Technical Support 82-2-523-3575 82-082-902-77774 Malaysia General Information...
  • Page 27 Troubleshooting Worldwide Telephone Numbers Country Location Code Telephone Number New Zealand General Information 64-9-307-3969 ‘ -22-07-20-00 -22-07-20-20 Poland General Information -2-630-3535 Technical Support -2-630-3535 Portugal General Information +351 -1-4128400 Technical Support +351 -1-4128460 Russia General Information -095-967-1700 Technical Support -095-967-1700 PaqFax -095-967-1701 Singapore...
  • Page 28 Troubleshooting Worldwide Telephone Numbers Country Location Code Telephone Number Sweden General Information -8-703-5240 Technical Support -8-703-5240 PaqFax (hämtfax) -8-703-5225 QuickLine (BBS) -8-703-5220 Switzerland General Information 0844 844 111 Technical Support 01/838 22 22 (German) 01/838 22 23 (French) QuickLine Bulletin Board 01/838-24 21 Order Software Backup 0800 556 206...
  • Page 29 Troubleshooting Worldwide Telephone Numbers Country Location Code Telephone Number United States Product Information* 1-800-345-1518 Technical Support* 1-800-OKCOMPAQ (1-800-652-6672) PaqFax* 1-800-345-1518, Option Download Facility (modem access only) 1-281-518-1418 Order Software Backup* 1-800-952-7689 Battery Pack Recycling* 1-800-524-9859 Venezuela General Information -2-953-6944 A-14...

  • Page 30: B Federal Communications Commission Notice

    Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. These rules place computers and related peripheral devices into two classes, A and B, depending upon their intended installation.
  • Page 31 Consult the dealer or an experienced radio or television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
  • Page 32 For questions regarding your product, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800- 652-6672 (1-800-OK COMPAQ) For questions regarding this FCC declaration, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000...
  • Page 33 Federal Communications Commission Notice Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European...
  • Page 34 Japanese Notice Energy Star Compliance As an Energy Star Partner, Compaq Computer Corporation has determined that this product meets the Energy Star guidelines for energy efficiency. The Energy Star Computers Program was created by the EPA to promote energy efficiency and reduce air pollution through more energy-efficient equipment in homes, offices, and factories.
  • Page 35 Mobile Expansion Unit PP2022 Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 36: C Power Cord Set Requirement

    Power cord sets for use in other countries must meet the requirements of that country. For more information on power cord set requirements, contact your Compaq authorized dealer. General Requirements The requirements listed below are applicable to all countries: 1.
  • Page 37 Power Cord Set Requirement Country-Specific Requirements Power Cord Set Requirements Country Accredited Agency Applicable Note Numbers Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland United Kingdom United States Notes: 1.

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