Sam4s ER-900 Series Training Manual

Sam4s ER-900 Series Training Manual

Program creation & exercises

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SAM4s ER-900 Series
Training Guide
Program Creation & Exercises
Ver 1.1
CRS, Inc.
2012 CRS, Inc.
All specifications are subject to change without notice

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Table of Contents
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Summary of Contents for Sam4s ER-900 Series

  • Page 1 SAM4s ER-900 Series Training Guide Program Creation & Exercises Ver 1.1 CRS, Inc. 2012 CRS, Inc. All specifications are subject to change without notice...
  • Page 3: Table Of Contents

    Sample 20 Question Survey for Retail Applications The Hooks Eatery Keyboard layout PLU Program Worksheet Group Program Worksheet Payment Keys Coupon and Discount Functions Clerks General Security Options and Function Options Electronic Journal Options Tax Tables Messages ER-900 Series Training Guide  i...
  • Page 4 Using the ER-900 PC Utility Edit PLU Screen Edit PLU Screen Edit System & Print Options Preparing & Loading Receipt Images Use Microsoft Paint & PC Utility Use Microsoft Paint & PC Utility Keyboard Layouts ii  ER-900 Series Training Guide...
  • Page 5: Er-900 Series Training Guide

    Clerk Program a. Memory Allocation Group Program b. Function Key Assignment Program k. Message Program c. NLU Program 9. Using the PC Utility d. Tax Program 10. Prepare & Download Graphic e. PLU Program ER-900 Series Training Guide  3...
  • Page 6: Unbox & Prepare

    63 PLU key locations Power Switch Cover Options  Use pointed object to toggle on/off  Pop-out to remove switch cover  Insert shows optional full switch cover provided with accessories 4  ER-900 Series Training Guide...
  • Page 7: Install Card Reader

    Install Card Reader Reference Service Manual ER-900 Series Training Guide  5...
  • Page 8: Ram Clear

    RAM Clear 1. Manual page 26 6  ER-900 Series Training Guide...
  • Page 9: Update Firmware

    Update Firmware 1- Manual page 109. 2- Copy NEWNET.bin to: SD:/update/ 3- S Mode/Powerup “1” 4- Few Seconds…Rapid Flash….Power off 5- S Mode/Powerup “2” 6- Minute…Rapid Flash….Power off 7- Confirm Firmware… S Mode/50-SUBTOTAL ER-900 Series Training Guide  7...
  • Page 10: Er-900 Series Demo Programs

    2. TRANSACTIONS Bean & Cheese Sides & Super Nachos Misc $100.00 CASH TACO/CASH or TACO/PRESET Burrito Extras TENDER b. TACO/CHARGE TACO/10% SENIOR/CASH 3. REPORTS Z Mode/1 SUBTOTAL (Financial Report) b. Z Mode/3 SUBTOTAL (PLU Report) 8  ER-900 Series Training Guide...
  • Page 11: Small Bar/Tavern

    BEER/SERVICE (second round-updated ITALIAN RANCH CASH BREAD check prints) h. 1 CHECK#/11 TABLE# (check recalled) SUBTL/ add tip press TIP/CHARGE (check is paid) 2 CHECK#/12 TABLE# k. STEAK/MEDIUM/BAKED/FRENCH CHICKEN/RICE/1000 ISLAND BEER/GLASS WINE SERVICE CASH (prints requisition) ER-900 Series Training Guide  9...
  • Page 12: Convenience Liquor Program

    COOKIE LIQUOR CHECK d. Enter price/X/TIME GROCERY (copy PLU) MACRO WINE SUBTL CASH (finalizes sale) 3. REPORTS FOOD FOOD MACRO X Mode/15 SUBTOTAL (Not Found PLU STAMP STAMP CIG PACK CASH SUBT TEND Report) 10  ER-900 Series Training Guide...
  • Page 13: Developing The Program

    Developing the Program On the right is a facsimile of a menu from an actual lake-side restaurant in Minnesota. The training exercise you will complete will develop an ER-900 Series program for the items on this menu. This restaurant provides quick service or fast casual style of service. Orders are registered as they are taken a t the counter.
  • Page 17: The Hooks Eatery Keyboard Layout

    Sandwich Dish Sundae CHECK Float Chicago Triple MACRO CHARGE Pint CLEAR X/TIME Style Dog Dish Shake/ MACRO CHARGE Hot Dog Quart Malt Dirty Single MACRO CHECK Chips Waffle MACRO SUBTL GIFT SHOP MACRO CASH ER-900 Series Training Guide  15...
  • Page 22: Enter Programs Via Keyboard

    Enter Programs via Keyboard Memory Allocation Use Default 20  ER-900 Series Training Guide...
  • Page 23: Function Key Assignment

    Function Key Assignment ER-900 Series Training Guide  21...
  • Page 24: Function Key Assignment

    LG Turtle Slaw Beer TAX 1 Sandwich Dish Sundae CHECK Float Chicago Triple Pint CLEAR X/TIME Style Dog Dish Shake/ CHARGE Hot Dog Quart Malt Dirty Single CHECK Chips Waffle SUBTL GIFT SHOP CASH 22  ER-900 Series Training Guide...
  • Page 25: Nlu Program

    LG Turtle Slaw Beer TAX 1 Sandwich Dish Sundae CHECK Float Chicago Triple Pint CLEAR X/TIME Style Dog Dish Shake/ CHARGE Hot Dog Quart Malt Dirty Single CHECK Chips Waffle SUBTL GIFT SHOP CASH ER-900 Series Training Guide  23...
  • Page 26 NLU Program Procedure Refer to the PLU Program Worksheet. Determine the PLU number that is used for each item. Locate the item on the keyboard and assign the appropriate PLU number to each location. 24  ER-900 Series Training Guide...
  • Page 27: Tax Program --Florida State Tax (6.75%Tax Table)

    325 Tax Shift 1 340 Tax Shift 1 355 Tax Shift 1 370 Tax Shift 1 385 Tax Shift 1 409 Tax Shift 1 414 Tax Shift 1 429 Tax Shift 1 444 Tax Shift 1 CASH ER-900 Series Training Guide  25...
  • Page 28: Plu Program

    PLU Program PLU Status Program Use Status: 600000003 For all taxable preset PLUs Use Status: 500000001 For the open-entry GIFT SHOP PLU 26  ER-900 Series Training Guide...
  • Page 29 PLU Group Assignment Program Step #4 Entry for Group# 010000 020000 030000 040000 050000 ER-900 Series Training Guide  27...
  • Page 30 PLU Price/HALO Program Refer to the PLU Program Worksheet to determine the PLU price for each PLU. Use 100.00 as the HALO amount for the GIFT SHOP PLU. Entries over $100.00 will not be allowed. 28  ER-900 Series Training Guide...
  • Page 31: Plu Descriptor Program

    PLU Descriptor Program Refer to the PLU Program Worksheet to determine the descriptor for each PLU. Type the descriptor using the Program Overlay. ER-900 Series Training Guide  29...
  • Page 32 > CANCEL THRU CHECK TABLE PRINT & SERVICE CHECK CONV CHARGE TAX 1 CHECK MACRO CHARGE CLEAR X/TIME MACRO CHARGE MACRO DOUBLE SPACE SPACE SPACE SPACE SPACE DOUBLE BACK CHECK MACRO SUBTL MACRO CASH 30  ER-900 Series Training Guide...
  • Page 33: System Options

    System Options Set Options: Option # Setting 1 (Code Entry Clerk) 2 (Drawer Alarm ON) TRAINING (Store Name) ER-900 Series Training Guide  31...
  • Page 34: Print Options

    Print Options Set Options: Opotion # Setting 3 (Prints pre/post message receipt) 1 (Print pre graphic logo) 32  ER-900 Series Training Guide...
  • Page 35: Function Key Options

    Function Key Options CANCEL Options Set status to: 2 CASH Options Set status to: 100 ER-900 Series Training Guide  33...
  • Page 36 “1”, the SINGLE key will have a value of “2” and the “DOUBLE” key will have a value of “3”. See page 169 of the manual (provide at the right) for a complete explanation of modifer key programming. 34  ER-900 Series Training Guide...
  • Page 37 Clerk Program Refer to Clerk Program chart set Code & Descriptors. ER-900 Series Training Guide  35...
  • Page 38: Group Program

    Group Program Refer to Group Program worksheet and set all Group Descriptors. 36  ER-900 Series Training Guide...
  • Page 39: Preamble/Postamble

    Preamble/Postamble ER-900 Series Training Guide  37...
  • Page 40: Test & Debug

    Save Program to SD 1. Turn the control lock to the S position. 2. To backup the program to SD, enter 1 0 0, press the SUBTOTAL key. TOTAL Note Path on SD Card: ER900 PGMBACK TRAINING 38  ER-900 Series Training Guide...
  • Page 41: Managing Er-900 Datausing The Er-900 Pc Utility

     Program Files (all)  Program Files: SD\\ER900\PgmBack\Store Name\ (files)  Report Files:: SD\\ER900\RptBack\Store Name\ (files) (S/100/SUBTL)  Reports (All) .csv or.rep (S/101/SUBTL (.rep)) (X/101/SUBTL (.xls))  1 GB or less  Format FAT32 (see pg. 104) ER-900 Series Training Guide  39...
  • Page 42: Using The Er-900 Pc Utility

    1. Load the Utility 2. Start the Utility (start/All Programs/SCH Utility/900PC) 3. Create new store TRAINING 4. Copy SD files from SD:ER900/PRGBACK/TRAINING to C: ER-900PC/TRAINING 5. Select Store “TRAINING” from list box, Click CLOSE. 40  ER-900 Series Training Guide...
  • Page 43: Edit Plu Screen

    2. Click a PLU in the Left Column to display it’s options. 3. Add the remaining PLUs from the PLU Chart. 4. Enter the PLU number in the PLU CODE field, press <ENTER>. 5. Fill in options. 6. Click SAVE. ER-900 Series Training Guide  41...
  • Page 44: Edit System & Print Options

    Edit System & Print Options Select System Option and Print Option from the Edit PLU menu. 42  ER-900 Series Training Guide...
  • Page 45: Preparing & Loading Receipt Images

    Specification: The image must be black/white, 384 x 192 pixels, and 10 Kbytes or less in size Caution: Color & Gray-Scale images do not always make clean black & white images. Bad Example: Color Image Converted to B/W Better Example: Best Examples: ER-900 Series Training Guide  43...
  • Page 46: Use Microsoft Paint & Pc Utility

    11. To load images by SD card: copy USERPRE.IMG and USERPOST.IMG to SD// SD\\ER900\PgmBack\Store Name\ 12. Insert SD card into the ECR. 13. To load preamble, go to S and enter 120 SUBTL 14. To load postamble, go to S and enter 130 SUBTL 44  ER-900 Series Training Guide...
  • Page 47: Keyboard Layouts

    TAX 1 CHECK (Note: Using Office Word 2003. Later versions using the “Ribbon” have slightly MACRO CHARGE different commands. Proficency in Word CLEAR X/TIME is recommended.) MACRO CHARGE MACRO CHECK MACRO SUBTL MACRO CASH ER-900 Series Training Guide  45...

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