Built-In Motion Eye Camera - Sony Vajo VGC-LT20 Series User Manual

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Troubleshooting
Built-in MOTION EYE Camera
Why does the viewer window show no images or poor-quality images?
D The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
D
The video memory of your computer may have become insufficient for displaying images from the built-in MOTION EYE
camera. Lowering the resolution or reducing the colors of the LCD screen might help.
D The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is
normal and does not indicate a malfunction.
D
If the problem persists, restart your computer.
Why are captured images poor in quality?
D
The images captured under the fluorescent lamp may show reflection of the light.
D
A dark portion in captured images may appear as a noise.
D
If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See On Using the Built-in MOTION
EYE Camera (page 132).
Why do captured images contain dropped frames and audio interruptions?
D
The effect settings on your software application may have caused dropped frames. See the help file on your software
application for more information.
D
There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
D
The power management function of your computer may have been activated. Check the CPU performance.

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Troubleshooting

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