Panasonic KX-NCP500 User Manual page 3

Built-in Simplified Voice Message
You can set incoming calls to be redirected
to your message box to let callers leave voice
messages when you are unable to answer
the phone.
1.6.2 Using Voice Messaging (Built-in Simplified
Voice Message [SVM]) (Page 102)
Communication Assistant (CA)
CA Client users can connect to the PBX without
using an external server. CA Client users can
make calls by clicking in a phonebook on their
PC, as well as use many other features.
Consult your dealer
In This Manual,
•
The following abbreviations are used:
APT ® Analogue Proprietary Telephone
Display PT ® Proprietary Telephone with a Display
DPT ® Digital Proprietary Telephone
IP-PT ® IP Proprietary Telephone
PS ® Portable Station
PT ® Proprietary Telephone
SIP Extension ® Session Initiation Protocol Extension
SLT ® Single Line Telephone
•
The suffix of each model number (e.g., KX-NCP500NE) is omitted.
•
The illustrations of the PBX are based on the KX-NCP500.
•
In this manual, KX-NT500 series mean KX-NT543, KX-NT546 and KX-NT560.
Hello, this
is 204. Please
leave your
message.
PC
(Client)
PC
(Client)
Call Centre
This PBX offers a built-in Call Centre feature
called Incoming Call Distribution (ICD) Group.
Incoming calls to an ICD Group can be queued
or redirected to a preprogrammed destination,
answered in order of priority and monitored by
a supervisor extension.
Customers
1.9 Utilising the Call Centre (Page 144)
CA Call Accounting
This application can calculate call cost estimates
and track call activity for calls that are made
through the PBX. Installing the CA Call
Accounting web server software allows you to
access CA Call Accounting from any PC by using
a web client. You can sort and view, print, or
export call information with the web client.
PC
(Web Server)
Consult your dealer
Feature Highlights
ICD Group
Queuing
PC
(Client)
PC
(Client)
User Manual 3