Troubleshooting - D-Link DAP-3220 User Manual

User's Manual

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation
of the DAP-3220 Managed Wireless Access Point. We will cover various aspects of the network
setup, especially the network adapters. Please read the following if you are having any technical
difficulties.
Note: it is recommended that you use an Ethernet connection to configure the
DAP-3220 .
1. The computer used to configure the DAP-3220 cannot access the Configuration
menu.
 Check if the Ethernet LED on the DAP-3220 is ON. If the LED is not ON, check if the
cable for the Ethernet connection is securely inserted.
 Check if the Ethernet adapter is working properly. Please see item 3 of this Troubleshooting
section to check that the drivers for the network adapters are loaded properly.
 Check if the IP address is in the same range and subnet as the DAP-3220. If it is not, please
see Checking the IP Address in Windows
this manual.
Note: the IP address of the DAP-3220 is 192.168.0.50. All the computers on the network must
have a unique IP address in the same range, e.g. 192.168.0.x. Any computers that have identical
IP addresses will not be visible on the network. They must all have the same subnet mask, e.g.
255.255.255.0.
 Do a Ping test to make sure that the DAP-3220 is responding. Go to Start>Run>Type
Command>Type ping 192.168.0.50. A successful ping will show four replies.
Note: if you have changed the default IP address, make sure to ping the correct IP address
assigned to the DAP-3220.
D-Link Wireless 108G Exterior Access Point
®
XP in the Networking Basics section of
Troubleshooting
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