Mercury Bravo Three Operation & Maintenance Manual page 127

Please bear in mind that Service Centers resolve all problems
through the dealership using the dealer's facilities, equipment
and personnel. This is the reason we request you use the preceding
steps in sequence when you have a problem or complaint. Our expe-
rience has shown that this is the most expedient and successful pro-
cedure to follow to ensure satisfaction to our customers.
FOLLOW STEP THREE ONLY AFTER COMPLETING STEPS
ONE AND TWO AND YOUR COMPLAINT HAS NOT BEEN RE-
SOLVED.
STEP THREE -CONTACT CONSUMER AFFAIRS DEPARTMENT
United States:
MERCRUISER
3003 N. Perkins Road
Stillwater, OK 74075-2299
Telephone (405) 743-6515
Canada:
Contact Nearest Regional Service Center
Other Countries:
Contact the Nearest
Marine Power International Service Center
The customer service representatives will review all the facts in-
volved. If they feel some further action can be taken, they will advise
the Service Center. They will contact your dealer to bring the problem
to a satisfactory conclusion.
ALL SERVICE WORK IS DONE BY THE AUTHORIZED DEALER
USING THE DEALER'S FACILITIES. OUR SERVICE CENTERS
AND FACTORY DO NOT HAVE FACILITIES TO SERVICE OR RE-
PAIR YOUR PRODUCT.
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