Problems With Your Order; Product Information; Returning Items For Warranty Repair Or Credit; Technical Support Service - Dell Precision Workstation 370 User's & Service Manual

Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical
support service. For the telephone number to call, see the
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the
automated order-status service. A recording prompts you for the information needed to locate and report on your order. For
the telephone number to call, see the

Technical Support Service

Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware.
Our technical support staff uses computer-based diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see
"Contacting Dell."

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer
assistance. Have your invoice or packing slip handy when you call. For the telephone number to call,
for your region.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell
website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the
region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:
1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the
box.
For the telephone number to call, see the
2. Include a copy of the invoice and a letter describing the reason for the return.
3. Include a copy of the
Dell Diagnostics.
contact numbers
"Getting
contact numbers
Diagnostics Checklist indicating the tests you have run and any error messages reported by the
contact numbers for your region.
for your region.
Help" and then call the number for your country as listed in
for your region.
contact numbers see the
contact numbers for your