Frequently Asked Questions - Sierra Wireless AirCard 330U Quick Start Manual

Frequently Asked Questions

What do I do if the software installation does
not start automatically (Windows) or I don't
see the Installer package (Mac)?
Windows
1. Double-click My Computer (Windows XP) or Com-
puter (Windows Vista, Windows 7) on your desktop.
2. Click the TRU-Install drive.
3. Under the TRU-Install drive, open the Win folder and
double-click Setup.exe. Follow the on-screen prompts
to install the software.
For additional information about the AirCard 330U, refer
to the User Guide. If the software failed to install, you'll
fi nd the User Guide in My Computer > TRU-Install >
Win (Windows XP) or Computer > TRU-Install > Win
(Windows Vista, Windows 7).
Mac OS X
If you do not see the Watcher window:
1. Open Finder.
2. Under Devices, click AirCard 330U.
3. Double-click the installer package.
For additional information about your AirCard 330U, refer
to the User Guide. You'll fi nd it in Finder > Applications >
Sierra Wireless.
Does the latest version of Watcher work with
my other Sierra Wireless modems?
Yes, Watcher is backwards compatible with all Sierra
Wireless USB and ExpressCard modems. It is not
compatible with non-Sierra Wireless products.
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