Sierra Wireless AirCard 310U Quick Start Installation Manual
Sierra Wireless AirCard 310U Quick Start Installation Manual

Sierra Wireless AirCard 310U Quick Start Installation Manual

Optus mobile broadband aircard 310u usb modem
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OPTUS MObile bROADbAND AiRCARD
310U USb MODeM
02
®
OPTUS MObile
bROADbAND
AiRCARD
310U
®

USb MODeM

QUiCK START
iNSTAllATiON GUiDe

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Summary of Contents for Sierra Wireless AirCard 310U

  • Page 1: Usb Modem

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® OPTUS MObile bROADbAND AiRCARD 310U ® USb MODeM QUiCK START iNSTAllATiON GUiDe...
  • Page 2: Table Of Contents

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® CONTeNTS 05 Important Safety 01 Package Contents 02 Getting to know the Information - MUST READ AirCard 310U Interference ® 03 Requirements for the Medical Advice computer Area with inflammables 04 Installation Guide and explosives The 3G Watcher Management Traffic Security...
  • Page 3 ® USB Modem has been customised for business customers. To ensure the trouble free installation of your new modem, please follow the instructions in this Quick Start Guide. This manual briefly outlines the preparation, process for installing/uninstalling, and safety precautions for using the Optus Mobile broadband AirCard 310U USb Modem ® (hereinafter referred to as the AirCard 310U). > We recommend you read the manual before using the AirCard 310U. > You must read the Important Safety Information in Section 05.
  • Page 4: Package Contents

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® PACKAGe CONTeNTS your AirCard 310U package contains: > 1 x AirCard 310U > 1 x Connection Manager Installation Mini CD > This Quick Start Guide > 1 x USB extension cable > 1 x Laptop clip > 1 x Lanyard > 1 x External antenna You can purchase the following accessory for your USB modem: > microSD™ card — for external data storage (sold separately) You can use your USB modem with the following operating systems: > Windows 7, Windows Vista , Windows ®...
  • Page 5: Getting To Know The

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® GeTTiNG TO KNOw The AiRCARD 310U The following figures show the appearance of the AirCard 310U. The actual product may differ. ➍ Indicators Indicates the status of the ➎ AirCard 310U. POWER INDICATOR > OFF: one of the following ➍ ➌ states: ‑ The modem is not inserted...
  • Page 6 OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® > > Solid Blue: The modem is Blinking Amber: The modem is searching for connected to the Optus 3G service (initialising). network and can send and receive data. > Solid Amber: Modem error — either the modem is External Antenna ➎ having a problem Connector initialising (searching for Enables the attachment of an service) or is offline external antenna (supplied). because of a failure. > Connect the external (continued) ➍ Indicators antenna to the AirCard Indicates the status of the 310U only if attempting to AirCard 310U. connect in a low signal DATA strength area.
  • Page 7: Requirements For The Pc

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® ReQUiReMeNTS fOR The PC To use the Aircard 310U, the PC must meet the following requirements: > Standard USB interface > Windows 7, Windows Vista , Windows ® ® ® > Windows 32 & 64‑bit editions are supported > Mac OS X 10.4.11 and higher ® > The hardware of your PC must meet or exceed the recommended system requirements for the installed version of OS > Display resolution: 800 × 600 or above...
  • Page 8: Installation Guide

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® iNSTAllATiON GUiDe AIRCARD 310U 3G WATCHER MANAGEMENT PROGRAM The procedure for installing the management program depends on the operating system installed on your PC. The AirCard 310U modem supplied has TRU‑Install disabled. The following steps should be followed to set‑up the AirCard 310U 3G Watcher Management Program. If an old version of the 3G Watcher Management Program is installed it should be removed prior to the installation of new software. NOTE: Please do not insert the modem into your computer before installing the 3G watcher management program.
  • Page 9 OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® * WARNING: Do not insert the mini CD if your computer has a slot‑loading CD drive (such as a MacBook). Use the mini CD only if you have a tray‑loading CD drive. If your computer has a slot‑loading CD drive, please download the “3G Watcher” management program from the Sierra Wireless support web page (www.sierrawireless.com/ support/. Under the Carriers drop‑down menu on this page, select “Optus”). 2. Remove the cap from the end of the modem and insert the SIM card as shown in the illustration. 3. Insert the modem into the USB slot.
  • Page 10 OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® 4. 3G Watcher launches after you insert the modem. The modem begins searching for a network. When the modem finds a network, the Connect button in Watcher becomes available. 5. Click Connect to connect to the Optus Dual Band Network. Windows 7 Mobile Broadband * To connect to the Optus Dual Band Network using Windows 7 Mobile Broadband: 1. Right click the signal strength icon in the system tray. The Mobile Broadband connection window opens. 2. Click Connect and select the Optus Dual Band Network. Note: Features such as SMS are only available by using Watcher. * This product has passed Microsoft‑designed tests for a high standard of performance, reliability, and compatibility with Windows 7. To disconnect to the Optus Dual Band Network using Windows 7 Mobile Broadband: 1. Right click the signal strength icon in the system tray. 2. Click Disconnect. Mac OS X 10.4.11 1. After installing the software and restarting your computer, insert the modem.
  • Page 11: Troubleshooting

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® Mac OS X 10.5 and higher 1. After installing the software and restarting your computer, insert the modem. 2. When your computer detects the modem, the message “New network interfaces have been detected” appears. 3. Click the Network Preferences... button. 4. In the Network window, click Apply. You will need to configure the correct profile. In Preferences, click the Profiles tab, then select your subscription type from the Default Profile list. Select the Default Profile that matches your Optus Mobile Broadband subscription. Click Apply. The modem is ready to use. TROUBlESHOOTING MAC: For additional information about your modem, refer to the User Guide. You’ll find it in: Finder > Applications > Optus Mobile Broadband. To access the Help system in Watcher, select Help >...
  • Page 12: Frequently Asked Questions

    When do I use the extension cable? If the orientation of your computer’s USB slot or the thickness of your computer are such that pressure is applied to the end or side of the modem, you may damage the modem or your computer. In such cases, do not insert the modem directly into your computer’s USB slot. Use the USB extension cable instead. When do I use the external antenna supplied? In low signal strength areas performance may be improved by connecting the external antenna supplied to the AirCard 310U modem. Only connect the external antenna supplied if connecting in low signal strength areas. REMOvING THE AIRCARD 310U NOTe: Before removing the AirCard 310U, exit the 3G Watcher. 1. Double‑click in the system tray. The Unplug or Eject Hardware interface is displayed. 2. Select the hardware related to the AirCard 310U and click Stop. 3. When the prompt “It is safe to remove the device” is displayed, remove the AirCard 310U.
  • Page 13: Interference

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® SAfeTy iNfORMATiON Read the safety information carefully to ensure the correct and safe use of your wireless device. INTERFERENCE > If you are using an electronic medical Do not use your wireless device, consult the doctor device if using the device is or device manufacturer to prohibited or when it may confirm whether the cause danger or interference radio wave affects the with electric devices. operation of this MEDICAl DEvICE device.
  • Page 14: Traffic Security

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® TRAFFIC SECURITy Areas stored with inflammables and explosives > Observe local laws and include but are not limited to regulations while using the following: the wireless device. To prevent accidents, do not > Petrol station. use your wireless device > Fuel depot, (such as the while driving. bunk below the deck of a ship). > RF signals may affect electronic systems of > Container/Vehicle for motor vehicles. For more storing or transporting information, consult the fuels or chemical vehicle manufacturer. products. > Area where the air > In a motor vehicle, do not contains chemical place the wireless device...
  • Page 15: Safety Of Children

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® interfere with the plane Waste Electrical and control signals. Electronic Equipment Directive 2002/96/EC (WEEE SAFETy OF CHIlDREN Directive). Do not allow children to use CARE AND the wireless device without MAINTENANCE guidance. Small and sharp components of the wireless It is normal for your wireless device may cause danger to device to heat when you use children or cause suffocation or charge it. To maintain your if children swallow the wireless device: components. > Use your wireless device ENvIRONMENT and accessories with care PROTECTION and in a clean environment. Keep the Observe the local wireless device from fire regulations regarding the or a lit cigarette.
  • Page 16: Emergency Call

    OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® EMERGENCy CAll antistatic cloth. Do not use any chemical agents This wireless device (such as alcohol and functions through receiving benzene), chemical and transmitting radio detergent, or powder. signals. Therefore, the connection cannot be > Do not leave your wireless guaranteed in all conditions. device and accessories in a place with a In an emergency, you should considerably low or high not rely solely on the temperature. wireless device for essential > Use only accessories of communications. the wireless device SPECIFIC ABSORPTION approved by the RATE (SAR) manufacture. Your wireless device is a Contact the authorised radio transmitter and...
  • Page 17 OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® REGUlATORy designed to assure the protection of all persons, INFORMATION regardless of age and health. The following approvals and notices apply in specific BODy WORN OPERATION regions as noted. Important safety information regarding radio frequency CE Mark (European Union) radiation (RF) exposure. The wireless device is To ensure compliance with approved for usage in the RF exposure guidelines the member states of the EU. The device must be used with a wireless device is in minimum of 1.5 cm compliance with the separation from the body. essential requirements and Failure to observe these other relevant provisions of instructions could result in the Radio and your RF exposure exceeding Telecommunications...
  • Page 18 OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ®...
  • Page 19 OPTUS MObile bROADbAND AiRCARD 310U USb MODeM ® GeT STARTeD TODAy Optus Mobile Broadband AirCard 310U USB Modem is part of a range of integrated business solutions provided by Optus. As a corporate administrator you can contact Optus on 1800 200 487 or +61 2808 73722 (if dialed from overseas) if you have any questions on Optus Mobile Broadband. If your staff have handset related questions about Optus Mobile Broadband they should call 133 343 for assistance. The AirCard is a (registered) trademark of Sierra Wireless, ® Inc. Other trademarks are the property of the respective owners. © 2010 Sierra Wireless.
  • Page 20 SingTel Optus Pty Limited ABN 90 052 833 208 trading as Optus Communications, 1 Lyonpark Road, Macquarie Park NSW 2113, Australia. Optus, the Optus logo, Optus Evolve and ‘yes’ are trademarks of SingTel Optus Pty Limited. Optus Communications’ services are provided by Optus Networks Pty Limited ABN 92 008 570 330 and Optus Mobile Pty Limited ABN 65 054 365 696. Copyright © 2010 04/10 2400009 Rev. 1.0 April 2010...

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