Sierra Wireless USB 308 User Manual

Sierra Wireless USB 308 User Manual

Aircard usb modem
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Sierra Wireless AirCard USB
Modem
User Guide
2131232
Rev. 10

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Summary of Contents for Sierra Wireless USB 308

  • Page 1 Sierra Wireless AirCard USB Modem User Guide 2131232 Rev. 10...
  • Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
  • Page 4 This product may contain technology developed by or for Sierra Wireless, Inc. ® This product includes technology licensed from QUALCOMM This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright ©...
  • Page 5: Table Of Contents

    Contents Sierra Wireless AirCard USB Modem User Guide ..... 5 About the AirCard USB Modem ........5 Your account and coverage area .
  • Page 6 AirCard USB Modem User Guide Regulatory and safety information ....... . 23 Notice .
  • Page 7: Sierra Wireless Aircard Usb Modem User Guide

    Sierra Wireless AirCard USB Modem User Guide About the AirCard USB Modem ® The Sierra Wireless AirCard USB Modem enables you to connect to the Internet, send and receive email, connect to a corporate network or virtual private network (VPN), or view streaming video without the need for a network cable.
  • Page 8: Aircard Usb Modem Features

    AirCard USB Modem User Guide When establishing a connection, your AirCard USB Modem uses the fastest available service. Your ability to obtain service depends on these factors: Note: The fee for service • Network coverage—You must be within the network coverage area. is usually higher when you •...
  • Page 9 Power LED Data LED microSD and SIM card slots are under the back cover. See page 15 for details. Power LED Data LED SIM card tray microSD card slot Rev 10 Feb.12...
  • Page 10: Led Operation

    Solid Green The modem is connected to an LTE network and is able to send and receive data. Connection management software ® Your AirCard USB Modem comes with Sierra Wireless AirCard Watcher ® ® Windows and Mac , or other connection management software, depending on your service provider.
  • Page 11: Launching Watcher (Windows)

    Note: Watcher is compatible with earlier Sierra Wireless modems. Watcher enables you to: • Initiate data connections • Determine signal strength, roaming status, GPRS, EDGE, UMTS, or HSDPA/ HSUPA availability, and other network connection parameters • Monitor the status of the AirCard USB Modem and GSM service •...
  • Page 12: Reinstalling The Software

    AirCard USB Modem User Guide Reinstalling the software Windows If you need to reinstall or repair the Watcher software: Start > Control Panel > Add or Remove Programs 1. Go to 2. Uninstall Watcher. 3. Insert the modem into your computer. 4.
  • Page 13: Mac

    When you use the AirCard USB Modem with the same computer, TRU-Install verifies that the correct software is already installed. This process may take a few seconds. Scenario Required action Click Connect. Watcher automatically detects or creates a default profile. Click Yes, then..
  • Page 14: End- And Side-Loading Models

    AirCard USB Modem User Guide End- and side-loading models To insert and use a microSD card: 1. If there is a non-functional microSD card installed: a. Press it in and then release it. b. Gently remove the non-functional microSD card. If the microSD card slot is on the side of the AirCard USB Modem, insert the microSD card as shown in the illustration: 2.
  • Page 15 To remove the microSD card: 1. Remove the cap. -or- If the microSD card slot is on the side of the AirCard USB Modem, open the flap. 2. Push the microSD card in and then release it. 3. Gently pull the microSD card out. Rev 10 Feb.12...
  • Page 16: Back-Loading Models

    AirCard USB Modem User Guide Back-loading models To insert and use a microSD card: 1. Remove the back cover from the modem. 2. Insert the microSD card in the slot as shown in the illustration. 3. Replace the back cover and insert the AirCard USB Modem into the computer.
  • Page 17: Removing The Sim Card

    2. Gently pull the microSD card out. Removing the SIM card For instructions on inserting the SIM card, see the printed guide that came with your product. Some AirCard USB Modems have a SIM card slot with a “push to insert/push to release”...
  • Page 18: Using Aircard Usb Modem Accessories

    AirCard USB Modem User Guide To remove the SIM card on AirCard USB Modems that have the SIM slot behind the back panel, remove the back panel and slide the SIM card out of the slot. Using AirCard USB Modem accessories Depending on your carrier and your modem model, your AirCard USB Modem may come with a: •...
  • Page 19 Note: Do not insert the AirCard USB Modem or the USB extension cable into a USB hub or, if your keyboard is separate from your notebook computer, a USB slot on your keyboard. To use the extension cable and clip: 1.
  • Page 20: Attaching The Lanyard

    AirCard USB Modem User Guide Attaching the lanyard To keep everything together, thread the lanyard through the cap and the AirCard USB Modem, as shown in the illustrations. ➊ Depending on the cap design, you can also attach the lanyard to the cap. 2131232...
  • Page 21: Care And Maintenance

    Troubleshooting This section describes possible problems and solutions for Windows users. If you have a problem that is not described in this section, visit the Sierra Wireless support page at www.sierrawireless.com/support. Software installation does not start automatically (Windows) or you do not see the...
  • Page 22: Modem Is Not Detected After Aircard Watcher Installation Completes

    If any of these processes are running on the system: 1. Select each process. End Process 2. Click 3. Try to run the Watcher installation again. If the installation is not successful, connect to the Internet using another method and check Sierra Wireless Knowledge Base articles at sierrawireless.com. 2131232...
  • Page 23: Technical Specifications

    Technical specifications Radio frequency and electrical specifications The radio frequency bands that your AirCard USB Modem supports will vary depending on your region and your model. Transmit GSM 1900 (PCS): 1850 – 1910 MHz GSM 1800 (DCS):1710 – 1785 MHz EGSM 900: 880 –...
  • Page 24: Environmental Specifications

    AirCard USB Modem User Guide Technology Bands Location LTE Band 4 North America LTE Band 17 North America LTE Band 3 Australia LTE Band 7 Australia Environmental specifications Operating 0°C to 35°C (32°F to 95°F), temperature 0°C to 45°C (32°F to 113°F) for AirCard 318U and AirCard 326U (ambient) Storage -40°C to +85°C, 96 hours (-40°F to +185°F)
  • Page 25: Regulatory And Safety Information

    Data may be delayed, corrupted (that is, have errors), or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not...
  • Page 26: Regulatory Information For North America

    Regulatory information specific to the USB 308, AirCard 313U, AirCard 319U, and AirCard 330U The Sierra Wireless USB modem must be 1 cm or more from users during operation, to satisfy FCC / IC RF exposure requirements. The Sierra Wireless...
  • Page 27: Regulatory Information For Eu Countries

    For details, contact Sierra Wireless. Note: The Sierra Wireless USB modem is approved for normal-size notebook computers only (typically with 12 inches or larger display screens). For notebook computers with a display screen smaller than 12 inches or if the orientation of the USB slot does not allow for...
  • Page 28: Regulatory Information For Australia

    AirCard USB Modem User Guide Regulatory information for Australia Note: Regulatory infor- To ensure safe use, the modem must be 12 mm or more from users during mation in this section operation. applies to the following models: AirCard 310U AirCard 312U AirCard 319U AirCard 320U 2131232...
  • Page 29: Index

    Index accessories, 16 network, overview, 5 account, 5 notebook computer clip, 16 clip, 16 profile, 11 connect to the network, 10 coverage area, 5 radio frequency specifications, 21 receive frequencies, 21 electrical specifications, 21 regulatory information, 23 environmental specifications, 22 specifications, 21 extension cable, 16...
  • Page 30 AirCard USB Modem User Guide 2131232...

This manual is also suitable for:

Aircard 313uAircard 319uAircard 330u

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