Sierra Wireless AirPath 300 User Manual
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Sierra Wireless AirPath 300 User Manual

Sierra Wireless AirPath 300 User Manual

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Sierra Wireless
™
AirPath
300 for
™
Visor
Handheld
User Guide
2130060 Rev 1.1
May 2001

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Summary of Contents for Sierra Wireless AirPath 300

  • Page 1 Sierra Wireless ™ AirPath 300 for ™ Visor Handheld User Guide 2130060 Rev 1.1 May 2001...
  • Page 2 ™ ™ AirPath 300 for Visor Handheld User Guide 2130060 Rev 1.1...
  • Page 3 Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE TURNED OFF. When operating, the Sierra Wireless modem can transmit signals that could interfere with various onboard systems.
  • Page 4 The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. Sierra Wireless, Inc. shall not be liable for incidental or consequential damages resulting from the furnishing, performance, or use of this manual.
  • Page 5 AirPath 300 for Visor User Guide Preface WARNING (EMI) - United States FCC Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation.
  • Page 6 Preface AirPath 300 for Visor User Guide WARNING (EMI) – Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled 'Digital Apparatus', ICES-003 of the Department of Communications.

  • Page 7: Table Of Contents

    AirPath 300 for Visor User Guide Contents Contents 1. About this Guide ..............1 1.1. AirPath 300 Checklist ............1 1.2. References................1 1.3. Currency ................2 1.4. Definitions ...............2 1.5. Conventions Used in this Reference ........4 2. System Overview ..............5 2.1. Required Hardware and Software ........5 3.
  • Page 8 4.5. Checking the Status of the Connection ......16 4.6. Removing the AirPath Module ........18 4.7. Synchronizing your Handheld Device ......19 4.8. Running the AirPath Configuration Program....19 4.9. Upgrading the AirPath 300 Firmware and Software..20 5. Care & Maintenance .............21 6. Troubleshooting ..............23 7. Specifications ................25 7.1.
  • Page 9 AirPath 300 for Visor User Guide Contents 9. Technical Support ..............31 10. Index ..................33 List of Tables Table 1-1: Package Checklist...........1 Table 1-2: Definitions ............2 Table 4-1: LED Status............13 Table 4-2: Signal Strength ..........15 Table 4-3: Interpreting the “Status” Message ....16 Table 6-1: Troubleshooting..........23...

  • Page 10: About This Guide

    ™ Wireless AirPath 300 wireless modem for Handspring ™ Visor handhelds. 1.1. AirPath 300 Checklist Each AirPath 300 package should include the following parts: Table 1-1: Package Checklist Sierra Wireless Description Part No. 1200218 AirPath 300 CDPD wireless modem 6000103...

  • Page 11: Currency

    Please check our web site frequently for revisions. The revision of this User Guide is: Rev 1.1 May 2, 2001 This document is current with the following AirPath 300 software and firmware revisions: Revision 1.0. To determine your software and firmware revisions: From your handheld’s HOME screen, tap Watcher.
  • Page 12 AirPath 300 for Visor User Guide About this Guide HotSync The synchronizing process of sending information between the handheld and a host PC for the purpose of installation or upgrading. Internet Protocol – The basic Internet transport mechanism. Network Entity Identifier – The official name for the IP address of a CDPD device.

  • Page 13: Conventions Used In This Reference

    About this Guide AirPath 300 for Visor User Guide 1.5. Conventions Used in this Reference WARNING Notes in this form denote a physical hazard. The warning calls attention to a procedure or practice, which, if not performed correctly, could result in personal injury.

  • Page 14: System Overview

    System Overview The Sierra Wireless AirPath 300 is a CDPD radio modem, in ™ the form of a Springboard module, that you insert in the Springboard expansion slot of a Visor, Visor Deluxe, Prism, Platinum, or Edge handheld device. The AirPath 300 keeps you connected to the wireless network.
  • Page 15 System Overview AirPath 300 for Visor User Guide Page 6 2130060 Rev 1.1...

  • Page 16: Getting Started

    The following sections describe these tasks in detail. 3.1. Charging the Battery NOTE Before you use the AirPath 300 for the first time, you must charge the battery for at least 4 hours. Use only the provided DC power adapter to charge the AirPath 300.

  • Page 17: Attaching The Antenna

    AirPath module. Not taking power to charge a handheld battery, these models can provide sufficient power to support normal use of the AirPath 300 while trickle charging. If you are unsure of the capability of your particular handheld you should always use the AirPath DC adapter to charge the module.

  • Page 18: Inserting The Airpath 300

    You do not have to turn the handheld device off before you insert the AirPath 300. Insert the AirPath 300 into the Springboard expansion slot of your handheld device until the connectors are secure. Do not use excessive force, since this may damage the connector pins.

  • Page 19: Configuring The Airpath 300

    3.4. Configuring the AirPath 300 The first time you insert the AirPath 300 into your handheld, the AirPath Configuration program will automatically launch. This program controls the modem’s connection to the Wireless IP (CDPD) network.

  • Page 20: Connecting To The Wireless Ip Network

    In the Update AirPath Configuration confirmation screen, tap Save. 3.5. Connecting to the Wireless IP Network After you have configured your AirPath 300, you can connect to the Wireless IP network anytime, simply by inserting your AirPath 300 into the handheld’s Springboard expansion slot.
  • Page 21 Getting Started AirPath 300 for Visor User Guide Page 12 2130060 Rev 1.1...

  • Page 22: Using The Modem

    4.1. Reading the LED Indicators Three light emitting diodes (LEDs) are located on the top right corner of the AirPath 300. The LEDs reflect the status of the wireless modem. They are labelled OnAir, Data, and Power. Table 4-1: LED Status...

  • Page 23: Displaying The Airpath Watcher Screen

    The AirPath is off, or has shut down due to low battery level. Note that “battery” refers to the battery of the AirPath 300, and not the handheld. 4.2. Displaying the AirPath Watcher Screen The Watcher screen displays: •...

  • Page 24: Checking The Battery Status

    AirPath 300 for Visor User Guide Using the Modem 4.3. Checking the Battery Status The status of the AirPath 300’s battery is displayed in the top right corner of the Watcher screen. The Power LED gives a general indication of the battery status (see the table in section 4.1).

  • Page 25: Checking The Status Of The Connection

    This step is the equivalent of "logging-on" to a confirmation network. The CDPD network checks the AirPath 300's credentials to ensure the device is authorized for network service. Establishing data link This is the first step in establishing a connection on the CDPD network.
  • Page 26 Your modem may be attempting to register on another carrier’s channel. Contact your CDPD service provider. Denied: Not Failed to authorize the AirPath 300 on the CDPD authorized network. One of the following may be true: • The NEI is not recognized •...

  • Page 27: Removing The Airpath Module

    Verify that the correct channel side is set as the preference. 4.6. Removing the AirPath Module Before you remove the AirPath 300 from the handheld device, you should tap the Shutdown button in Watcher. This will deregister from the network and turn off the AirPath 300.

  • Page 28: Synchronizing Your Handheld Device

    If you are using a Visor Prism or Edge, and a Travel Charger (can be purchased separately) to synchronize your handheld device, you do not need to remove the AirPath 300 from the handheld. See section 3.1.1 on page 7 for important information on charging and using the AirPath with the Travel Charger.

  • Page 29: Upgrading The Airpath 300 Firmware And Software

    New versions of the AirPath 300 firmware and software may be released periodically. To take advantage of new features of the AirPath 300 modem, you may need to download, from the Sierra Wireless website (www.sierrawireless.com), new versions of the firmware.

  • Page 30: Care & Maintenance

    Care & Maintenance As with any electronic device, the Sierra Wireless AirPath 300 must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the AirPath 300: • Do not apply adhesive labels to the AirPath 300.
  • Page 31 Care & Maintenance AirPath 300 for Visor User Guide Page 22 2130060 Rev 1.1...

  • Page 32: Troubleshooting

    If you cannot resolve a problem after reading this section, please contact your carrier, service provider, or the reseller from whom you purchased the AirPath 300. Besides consulting the following table, check the Status message in the Watcher screen (see the table in section 4.5).
  • Page 33 Troubleshooting AirPath 300 for Visor User Guide Problem Description Suggestions You can receive email, Check the settings of the POP3 and SMTP but cannot send. server in your e-mail application. If you are accessing a corporate e-mail server, ensure that your NEI has permission to access the SMTP mail server.

  • Page 34: Specifications

    Specifications 7.1. Dimensions Table 7-1: Dimensions Length (without antenna) 4.53” (115 mm) Length (external to the handheld device) 0.67” (17 mm) Length (external with antenna) 0.90” (23mm) Width 2.6” (66mm) Depth (external to the handheld device) 0.375” (9.5mm) Weight 4.0oz (113g) 7.2.

  • Page 35: Power Consumption

    Receive Typical 180 mA Operating Voltage 5 VDC 7.4. Power Supply The AirPath 300 uses a rechargeable lithium ion battery. The battery is charged through an external DC adapter. The battery is not user replaceable. Table 7-4: Lithium Ion Battery Voltage 3.8 V...

  • Page 36: Environmental Specifications

    7.7. Supported Protocols Supported protocols: • TCP/IP • • • SLIP. 7.8. Developer Information A Software Developer’s Kit can be downloaded from the Developer’s Central area of Sierra Wireless’ web site, at www.sierrawireless.com/developers/default.asp. 2130060 Rev 1.1 Page 27...
  • Page 37 Specifications AirPath 300 for Visor User Guide Page 28 2130060 Rev 1.1...

  • Page 38: Warranty

    Warranty Warranty coverage is offered by the seller of the AirPath 300 module. Consult the appropriate section below based on where you purchased your unit. 8.1. From a Reseller or Service Provider If you purchased your AirPath 300 module from a reseller or...

  • Page 39: Obtaining Service

    It is the responsibility of users requiring service to report the need for service to Sierra Wireless, Inc. or to one of its authorized agents. For warranty service or out-of-warranty repair: Contact Sierra Wireless Technical Support (see www.sierrawireless.com) to determine the nature of...

  • Page 40: Technical Support

    Technical Support For technical support, contact your carrier, service provider, or the reseller from whom you purchased the AirPath 300. If you purchased your AirPath 300 directly from Sierra Wireless, consult our web site (www.sierrawireless.com) for support and contact information.
  • Page 41 Technical Support AirPath 300 for Visor User Guide Page 32 2130060 Rev 1.1...

  • Page 42: Index

    Initializing encryption .....16 Configiguration program..10 inserting the AirPath 300...9 Configuration program.... 19 installing the AirPath 300..9 configuring the AirPath 300..10 Inter-area transfer ....16 connecting to the network ..11 connection status, checking..16 2130060 Rev 1.1 Page 33...
  • Page 43 Index AirPath 300 for Visor User Guide Registered status......13 registering your warranty LEDs ........13 AirPath 300 purchased from lights........13 reseller ......29 lithium ion battery ..See battery AirPath 300 purchased from loading applications....9 Sierra Wireless ....29 regulatory information....ii removing the AirPath 300 ..18 maintenance......21...
  • Page 44 AirPath 300 for Visor User Guide Index status of battery, checking..15 status of connection, checking 16 warnings storing the AirPath 300 ... 21 battery........26 synchronizing ......19 warranty charging the battery, and ..7 AirPath 300 purchased from reseller ......29 AirPath 300 purchased from TCP/IP........
  • Page 45 2130060 Rev 1.1...

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