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Using This Guide
If You Need Help
Related Information
12
If you are having trouble using the MediaNetwork Media Server:
1. Retry the action, carefully following the instructions given for that task
in this guide. It is especially important to check each step of your
workflow.
2. Check the release notes supplied with your Avid application for the
latest information that might have become available after the hardcopy
documentation was printed.
3. Check the documentation that came with your Avid application or
your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Center at www.avid.com/support. Online
services are available 24 hours per day, 7 days per week. Search this
online Knowledge Center to find answers, to view error messages, to
access troubleshooting tips, to download updates, and to read/join
online message-board discussions.
5. For Technical Support, please call 800-800-AVID (800-800-2843).
For Broadcast On-Air Sites and Call Letter Stations, call
800-NEWSDNG (800-639-7364).
The following documents provide more information about the
MediaNetwork Media Server:
•
Avid Unity MediaNetwork Site Preparation Guide
•
Avid Unity MediaNetwork File Manager Setup Guide
•
Avid Unity MediaNetwork Upgrade Notes
•
Avid Unity MediaNetwork System Overview
•
Avid Unity MediaNetwork Management Guide
•
Avid Unity MediaNetwork Troubleshooting Guide
•
Avid Unity MediaNetwork Macintosh Fibre Channel Client Setup
Guide
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