Update Phone Configuration; Test Phone Hardware - Polycom CX5500 User Manual

Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide
Caution: Restarting your phone
Before you restart your phone, contact your system administrator. If your phone is malfunctioning,
you may be able to restore normal operation without restarting. In addition, your administrator may
want to troubleshoot your phone before you restart it.
If you need to update your phone's configuration, don't restart your phone. See
Configuration.
To restart the phone:
1 From Home view, tap Settings > Basic > Restart Phone.
The message "Are you sure?" displays.
2 If you still want to restart the phone, tap Yes.
The restart process begins. The process ends when the default Home screen displays.

Update Phone Configuration

Your system administrator may ask you to update your phone configuration. You may be able to do this
without restarting your phone.
To update your phone's configuration:
1 From Home view, tap Settings > Basic > Update Configuration.
The message "Are you sure?" displays.
2 To update the configuration, tap Yes.
Your phone may restart, depending on the phone settings that have changed.

Test Phone Hardware

Your system administrator might ask you to access a diagnostics menu on your phone to test your phone
hardware. You can test your phone's microphones, speaker, keypad mappings, and touchscreen. See
your system administrator for instructions on how to perform these tests.
To test your phone hardware:
1 From Home view, tap Settings > Status > Diagnostics > Test Hardware.
2 From the Test Hardware screen, tap one of the following:

Audio Diagnostics

Display Diagnostics

Touch Screen Diagnostics
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