E.C.A. Confeo Premix User Operating Instructions Manual page 7

User Self Help Fault Guide
This guide is intended for user's self help only. For technical in depth fault finding please see
installation & service instructions.
Your Confeo Premix boiler has a built in self checking function and fault diagnosis display. These
fault codes will help to interpret the nature of fault. Some faults conditions will be reset by pressing
the Reset Push-button / Burner LED
by an automatic reset if fault is corrected.
Fault finding actions should only be under taken where user is competent to undertake.
Fault
LED display not lit up
No DHW when tap
opened (LED display on)
No Central Heating
(LED display on)
No Central Heating
DHW indication on
No CH or DHW
Display shows 40
No CH or DHW – LED
light red, display shows 4
This is only a brief summary of the fault codes that may be displayed. In the event of other
fault codes being displayed, please contact your installer to investigate if a system or product
fault exists.
ECA Warranty Service Helpline 0845 4637 803
Local Call rate charges apply
Web self help www.ecaheating.com/selfhelp
Registered Office - ECA Heating UK Ltd – 1 Bray Place, London SW3 3LL
6 (fig 1) which will be RED if a fault condition occurs or
Display Remedy
Check on / off control knob is on.
Check external fused switch is on.
Are all house electrics on
Replace 3 amp fuse in fused switch.
Ensure good flow from tap or try
different tap.
Make sure DHW knob is not set to
DHW cancellation mode
Turn CH control knob to maximum.
Check external time clock and room
thermostat are calling for heat.
(set to maximum)
Check if taps are running / leaking
Low System Pressure
Press pressure button, pressure must
be at least 0.6 bar. If below follow
re-filling instructions
Press Red LED to re-set, if fault
code reappears.
Check Gas supply is on and in credit
Check Condensate drain is not
blocked
Table 1