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Z O O M C E L L U S B C E L L U L A R
M O D E M Q U I C K S T A R T
This Quick Start is for your Zoom USB cellular modem. This Quick Start
describes how to plug a micro SIM card into the SIM slot of the modem,
connect one or two antennas, power up the modem, and then send
commands through the USB port of a Windows, Macintosh or Linux
computer to connect to the Internet. More information, including Windows
Drivers and the AT command manual, are available on the web at
www.zoomtel.com/4630support
Powering Your USB Modem
Your modem is designed to use the power supplied by your USB port. In
some modes your modem may draw up to 800 mA. If your USB port is not
capable of supplying that much current, you may use the supplemental
Micro USB port on the side of the unit for power or you may reduce the
transmitted power using commands to the modem. For more details, please
see www.zoomtel.com/power .
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Summary of Contents for Zoom 4630
- Page 1 M O D E M Q U I C K S T A R T This Quick Start is for your Zoom USB cellular modem. This Quick Start describes how to plug a micro SIM card into the SIM slot of the modem,...
- Page 2 Figure 1 Plugging a Micro SIM into the Micro SIM Slot of the Modem In order to use your modem, you need a compatible 3GFF SIM card, which is also called a micro SIM card. For information on how to order a SIM card from AT&T please see the enclosed flyer.
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Page 3: Connecting The Antennas
Figure 2 Slide the SIM cover back in place, and then screw the cover down. Connecting the Antenna(s) Your modem includes SMA antennas. Screw the antennas into the SMA connector(s) on the side of your unit. Using the Modem We’ve included examples of setting up your modem with Windows, Macintosh, and Raspberry Pi / Linux computers. - Page 4 Download the drivers for your modem from http://www.zoomtel.com/4630support . Unzip the drivers to a folder on your desktop. Double click setup.exe to install the drivers. Windows 10 Users only: A Windows message may appear that states “Windows SmartScreen prevented an unrecognized app from starting.” Click More info, then click Run Anyway.
- Page 5 Enter 99# as the phone number and leave the Account Name and Password fields blank. Click Connect to connect to the Internet. Once connected you may open your browser and go to a familiar Web site. If it works, Congratulations! Your installation is complete. If your modem is NOT working, please Troubleshooting your Internet Connection below.
- Page 6 #logfile configuration logfile /etc/ppp/ppp-logfile record /etc/ppp/ppp-dumplog #call to chat script connect '/usr/sbin/chat -v -f /etc/chatscripts/lte_dial' The second script lte_dial should be placed into the directory /etc/chatscripts/ The contents of that script are below: #abortstring ABORT BUSY ABORT VOICE ABORT "NO CARRIER" ABORT "NO DIALTONE"...
- Page 7 If you are sure the SIM card is good, it’s possible the problem is with the modem. See If you Need Help below to contact Zoom support. Step 2: Check that your APN is configured correctly. Enter the command AT+CGDCONT? A typical response for the APN would be: CGDCONT=1, “IPV4V6”, “apn name”, 0 , where apn name is the name of the apn supplied...
- Page 8 by your provider. If your modem returns ERROR, then the APN is not configured. To set the APN enter the following commands: AT+COPS=2 modem will return OK AT+CGDCONT=1, “IPV4V6”, “apn name” AT+COPS=0 modem will return OK. Contact your service provider for the correct APN name. If you can’t get your APN name from your service provider you can try the following APN names: AT&T users: m2m.com.attz, or broadband T-Mobile users: m2mglobal, fast.t-mobile.com, or epc.tmobile.com.
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Page 9: If You Need Help
Please contact your service provider to confirm the status of your account. If none of these steps solves your issue, see If you Need Help below on how to contact Zoom for further assistance. If You Need Help Voice-call, e-mail, and user forum technical support is limited to qualified engineers, programmer, and system developers. -
Page 10: Limited Warranty
Zoom for repair. During the first year Zoom will pay return ground shipping to the customer in the continental U.S. After the first year you may be required to pay a shipping and handling fee. Any applicable customs, duties, and brokerage charges to import the product are your responsibility.
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