Zoom PCI Internal User Manual
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Zoom PCI Internal User Manual

Zoom PCI Internal User Manual

Cable modem
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U S E R ' S
M A N U A L
PCI Internal

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  • Page 1 Zoom CableModem U S E R ’ S M A N U A L PCI Internal...

  • Page 2: Table Of Contents

    Contents ............... 3 ETTING TARTED ........... 3 ONTACTING ABLE OMPANY ..............4 ACKAGE ONTENTS ..........4 INIMUM YSTEM EQUIREMENTS ............. 4 ........5 NSTALLING ABLE ODEM ............5 NSTALLING THE OFTWARE ............8 NSTALLING THE ARDWARE ’ ...........11 ODEM OWER ROCESS ..............12 .........

  • Page 3: Getting Started

    Contacting Your Cable Company Please fill out the information in the following table before you begin installing your Zoom cable modem. Your cable service pro- vider needs this information to ensure that your modem connects to the Internet successfully. Note: This manual assumes that you have already arranged for cable modem service and established a cable modem account with your cable company.

  • Page 4: Package Contents

    Note: Because there is great variety in the way cable is installed, Zoom does not provide a coaxial cable to connect your modem to your cable system. Your cable company may provide the appropriate length cable for your use. If the company doesn’t supply the cable, you should buy a coax-...

  • Page 5: Installing Your Cable Modem

    Install your cable modem software first, before connecting the modem hardware. Follow these steps. Your computer should be on. Insert the Zoom CD into your computer’s CD-ROM drive. The CD will start automatically. (If it doesn’t, from the desktop, go to Start | Run and then type d:\setup.exe, where d: is the letter of your CD-ROM...
  • Page 6 When the main menu appears, click Cable Modem Installa- tion Wizard. Be sure to read the Prepare to Install directions, take action as needed, and then click Continue. When the Choose Your Modem dialog box displays, click the PCI Internal Cable Modem button. Zoom Cable Modem User’s Manual...
  • Page 7 The Zoom PC Resource Checker checks your computer to verify that it has appropriate resources to support your cable modem model. You will see a dialog box similar to the one below. • If your computer has the recommended resources, click Continue to proceed.

  • Page 8: Installing The Hardware

    Electrostatic Discharge Protection Static electricity can damage components on your PCI cable modem or inside your computer. Before CAUTION removing the board from its antistatic bag, touch the computer’s metal chassis to statically discharge yourself. Zoom Cable Modem User’s Manual...
  • Page 9 5 5 5 5 Remove your PCI cable modem from its antistatic bag and insert it firmly into an available PCI slot. See the following illustration: PCI Slot Be sure that the gold finger end of the card is properly seated into the connector.
  • Page 10 You should see a dialog box similar to the one below. Note: If this dialog box does not display automatically, go to Start |Programs |Zoom Cable Modem |Cable Modem Monitor. Select your computer’s PCI card from the dropdown list and click Next.

  • Page 11: The Modem ' S Power -U P Process

    9 9 9 9 The following dialog box displays. Click Restart System. The modem starts an automated power-up process that is de- scribed below. Note: The Resource Checker, User Manual, and supplementary software are also installed on your computer during this installation procedure.

  • Page 12: The Next Step

    Turn to Chapter 3 (page 16) to learn how to use your modem. The only exception is as follows: • Your Internet browser setting may need adjustment. If you are unsure, turn to Chapter 2 (page 13) for advice. Zoom Cable Modem User’s Manual...

  • Page 13: Configuring Your Browser

    Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Inter- net, either via phone lines or a LAN (Local Area Network). If you are using a cable modem, your browser needs to connect to the Internet via a LAN.

  • Page 14: Internet Explorer 5.X Or Later

    Click the Tools menu, and then Internet Options. 3 3 3 3 In the Internet Properties dialog box, click the Connections tab. 4 4 4 4 On the Connections tab, click the LAN Settings button. Zoom Cable Modem User’s Manual...

  • Page 15: Netscape Navigator

    5 5 5 5 In the Local Area Network (LAN) Settings dialog box, se- lect Automatically detect settings and click OK. Netscape Navigator 1 1 1 1 On the desktop, click the Netscape Navigator icon. 2 2 2 2 From the Edit menu, select Preferences. 3 3 3 3 In the Preferences dialog box, click the Advanced option, and then click Proxies.

  • Page 16: Using Your Cable Modem

    How to remove your PCI cable modem. Connecting to the Internet Once you have correctly installed your Zoom PCI cable modem, it will power up and synchronize itself with the cable network. You know that your PCI cable modem is properly connected and syn- chronized if the green STS light remains steady On.

  • Page 17: The Zoom Cm Monitor Utility

    LAN. If you need help changing the way it connects, turn to page 13. The Zoom CM Monitor Utility The Zoom CM Monitor Utility is automatically installed when you install the cable modem software. The utility is intended for both end users and cable service provid- ers.
  • Page 18 • Green: The modem is online and synchronized. • Yellow: The modem is in the process of connecting. • Red: Synchronization has been lost and the modem is trying to connect. Zoom Cable Modem User’s Manual...
  • Page 19 Depending on your cable modem model, you may be able to click the More Details button for more technical information. The ta- ble below defines this information. Most fields have “rollover” text definitions: If you move your mouse over a field’s label, a defini- tion of that field pops up.
  • Page 20 Right-clicking the system tray icon displays a brief menu of op- tions. From here, you can • Open the CM Monitor’s Status screen. • Close the CM Monitor’s Status screen. • Quit the CM Monitor application. • Review information about the application. Zoom Cable Modem User’s Manual...

  • Page 21: Nding An Nternet Ession

    Ending an Internet Session After you have completed your Internet session, close the browser you are using. The Zoom cable modem will remain connected with the cable system and will be ready to open another session. If You Lose Power...
  • Page 22 Note: The Resource Checker, User Manual, and complementary software are also installed on your computer as part of the cable modem installation process. When you perform the instructions above, everything associated with your cable modem is removed. Zoom Cable Modem User’s Manual...

  • Page 23: Appendix A Troubleshooting

    Frequently Asked Questions, or FAQs, located on the CD, or visit our Web site. There is also a section describing our Zoom Cable Modem Monitor Utility (see page 17). This utility is intended to help technicians assist customers quickly and easily.
  • Page 24 CD or disks that came with your computer. Remove your modem CD or disk (if any) and insert your operating system CD or disk. Be sure to remove the Windows CD when you’re done and reinsert your modem CD or disk if applicable. Zoom Cable Modem User’s Manual...
  • Page 25 The cable modem’s STS light blinks for 5 minutes, goes off, comes on again, and repeats. Check with your cable service provider to make sure that high speed access is available and running. In rare instances, the cable signal may be weak or noisy. Be sure the modem is attached to one of the ports on the first splitter after the cable enters your home or office.

  • Page 26: Appendix B Locating Your Pci Mac Address

    For Windows 2000/XP: From the desktop, click Start |(All) Programs | Accessories | Command Prompt. Then type ipconfig /all and press Enter. Make a note of the 12-digit Adapter Address in the table on page 1. Zoom Cable Modem User’s Manual...

  • Page 27: Appendix C Regulatory Information

    Appendix Regulatory Information FCC 47 CFR Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 47 CFR part 15 of the Rules. These limits are designed to provide reasonable protection against harmful interference in a residential in- stallation.
  • Page 28 NOTICE NOTICE NOTICE NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documen- tation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representa- tion, either expressed or implied, with respect to the quality, performance,...
  • Page 30 1192-B 27137 ©2002...

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