Zoom USB Faxmodem Quick Start Manual
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Zoom USB Faxmodem Quick Start Manual

Zoom USB Faxmodem Quick Start Manual

Zoom usb faxmodem quick start and reference guide
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Summary of Contents for Zoom USB Faxmodem

  • Page 1 QUICK START REFERENCE GUIDE Faxmodems...
  • Page 2 NOTICE This document contains proprietary information protected by copyright, and this manual and all the accompanying hardware, software, and documentation are copyrighted. All rights are reserved. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environ- ments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance, merchantability, or fitness for a par-...

  • Page 3: Table Of Contents

    Contents INTRODUCTION ...4 EED TO ...5 YSTEM EQUIREMENTS CHAPTER 1: SETTING UP YOUR USB FAXMODEM ...6 ONNECTING THE AXMODEM TO ...8 NSTALLING THE RIVERS Uninstalling the Drivers...9 OMPLETING THE NSTALLATION Summary of the Indicator Lights ...11 ...11 NSTALLING THE OFTWARE CHAPTER 2: USING THE FAXMODEM...12...

  • Page 4: Introduction

    Your USB faxmodem supports both the V.90 ITU Standard and K56flex, the most widely used pre-standard 56K tech- nology. This way, your faxmodem automatically selects the fastest compatible connection speed.

  • Page 5: System Requirements

    If you want to use the modem as a telephone answering machine, you’ll also need: • A soundcard, microphone, and speakers or an ear- phone (PC models) • A microphone and speakers if not provided with your computer (Macintosh models). System Requirements •...

  • Page 6: Chapter 1: Setting Up Your Usb Faxmodem

    Chapter 1: Setting Up Your USB Faxmodem Note: If you have a PC and are replacing an existing in- ternal modem, turn to Appendix A: Removing a PC’s Internal Modem (page 20) to decide whether to keep or remove it.
  • Page 7 Note: Although the faxmodem has an on/off switch, we recommend that you leave it on whenever your computer is on; it draws minimal power. Chapter 1: Setting Up Your USB Faxmodem MODEM (ENLARGED TO SHOW DETAIL) TELEPHONE...

  • Page 8: Installing The Drivers

    These devices are controlled by software called drivers. The USB faxmodem also requires drivers. These drivers reside either on the floppy diskette or the Zoom Link CD, and are installable in a few simple steps. If you have a PC: The driver installation process is a two-step process.

  • Page 9: Uninstalling The Drivers

    For both the Macintosh and the PC, the installation inter- face also provides for uninstalling the drivers, if you ever need to. One final note: Don’t install any of the other software on the Zoom Link CD at this time. Chapter 1: Setting Up Your USB Faxmodem...

  • Page 10: Completing The Installation

    Clicking on More info also tests your faxmodem by que- rying it with AT commands. A list of responses means the modem is properly connected. If you have a Mac: • Double-check that the USB faxmodem is selected un- der Settings. Quick Start and Reference Guide...

  • Page 11: Summary Of The Indicator Lights

    Summary of the Indicator Lights The USB faxmodem has a set of eight indicator lights on the front. A chart explaining what the lights mean appears below. This chart is also reproduced in condensed form on the bottom of the faxmodem.

  • Page 12: Chapter 2: Using The Faxmodem

    Chapter 2: Using the Faxmodem If you have installed the fax and communication software that came with your faxmodem, you probably do not need to read this chapter. The software sets itself up automati- cally and takes care of sending any necessary commands to the faxmodem.

  • Page 13: Tips For Selecting Setup Options

    If you are asked to select the “modem type” from a menu, and you don’t see this modem listed by name on the menu (for instance, Zoom External V.90 56K USB Faxmodem), select the most descriptive name such as V.90 modem, 56K modem, or generic Class 1 fax modem.

  • Page 14: Making The Most Of The Fax And Voice Features

    Here are two of the more useful AT commands: • If your software suggests an initialization string for this modem, you should use it. If this modem is not listed by your software and no initialization string is suggested, use the following: AT &F. This command returns the modem to the default factory settings.

  • Page 15: Using Video

    H.324 point-to-point and H.323 Inter- net video conferencing standards. To send videos, you need a camera and video software. Zoom® Telephonics’ ZoomCam™ video camera devices add video recording and transmission capabilities to your computer and work well with your USB faxmodem.

  • Page 16: Chapter 3: Solving Common Problems

    The most common problem with modems is that the communications software is not con- figured for the same COM port as the modem or that the USB faxmodem is not selected under the software. If you have a PC, check which COM port the modem is using and make sure that the soft- ware’s COM port setting matches the modem’s...

  • Page 17: Dial Troubleshooting

    Solution: Your modem has a small speaker on its board that gives you audible feedback of dial tones and remote connection signals (“handshaking”). This is not the same as the speaker that you may have connected to your computer’s sound- card.

  • Page 18: On-Line Troubleshooting

    Make sure your modem has hung up from the previous call. Select Hang Up in your software or type ATH in terminal mode. On-line Troubleshooting Problem: Your modem disconnects while communicat- ing with a remote system. Solution: The remote system has hung up. You need to reconnect.
  • Page 19 Problem: Your modem does not make a connection. Solution: If your modem places calls but never makes a connection, make sure you are dialing the right number. The remote modem may be turned off. Chapter 3: Solving Common Problems...

  • Page 20: Appendix A: Removing A Pc's Internal Modem

    • Pull the modem out of its slot. • Replace the case of the computer. You may now return to Chapter 1: Setting Up Your USB Faxmodem on page 6 to continue with the instal- lation. Appendix A...

  • Page 21: Appendix B: Regulatory Information

    Appendix B: Regulatory Information FCC Part 15 Emissions Statement This modem has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These lim- its are designed to provide reasonable protection against harmful inter- ference in a residential installation.
  • Page 22 of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly. If this device should malfunction, it may also cause harm to the tele- phone network; should this occur, this device should be disconnected from the network until the source of the problem can be determined and repair has been made.
  • Page 23 Notes Appendix B...

  • Page 24: Important Information

    Important Information In the event you need to call for technical support or customer service, you will need the information below. We recommend that you take a few moments to fill in the following information for your future reference . Faxmodem Model (located on the box) Serial Number...

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