Paper Feed Problems - Lexmark X215 MFP Service Manual

Paper feed problems

Symptom
Paper jam
Paper sticks together
Multiple sheets do not feed
Paper skews or buckles
Possible cause and solution
Clear the paper jam.
• Ensure that there is not too much paper in
the paper tray. Depending on the thickness
of your paper, the paper tray can hold up to
250–sheets of paper.
• Make sure the correct type of paper is used.
See "Selecting print materials" on
page 1-2 for more information.
• Remove paper from the paper tray and flex
or fan the paper.
• Humid conditions may cause some paper to
stick together.
• Different types of paper may be stacked in
the paper tray. Load paper of only one type,
size, and weight.
• When loading paper, do not force the paper
down into the machine.
• If multiple sheets have caused a paper jam,
clear the paper jam.
• Ensure there is not too much paper in the
paper tray. Depending on the thickness of
your paper, the paper tray can hold up to
250–sheets.
• Make sure the paper guide lightly touches
the paper and does not cause the paper to
bow in the paper tray.
• Make sure you are using the correct type of
paper. See "Selecting print materials" on
page 1-2 for more information.
Diagnostic information
4038-001
2-11