BT Cordless Headset H55 Quick Setup And User Manual page 46

46 Help
If you use BT Infinity you will not need to use an
ADSL microfilter. For other types of broadband,
please check with your provider if a microfilter is
required.
• You may be able to improve the performance of
your cordless headset by installing the headset
base at least one foot from any cordless telephone
system. If separating them by one foot does not
help, try moving the headset farther away.
• Other electronic products such as TVs, radios,
computers and other DECT phones can cause
interference with your cordless headset. Try
installing your headset as far away as possible from
these types of electronic devices.
• Do not install this headset near a microwave oven
or in the same electrical outlet. You may experience
decreased performance while the microwave oven
is operating.
• If your headset is located near a modem, move your
headset and modem further apart from each other.
• Relocate your headset base to a higher location.
You may experience better reception by elevating
the headset base.
• If other phones in your home or office are having
the same problem, the problem is in your wiring
or local service. Contact your telephone service
provider (charges may apply).
I hear an echo when using the headset
• Try adjusting the volume in the base, see page 25.
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
I cannot hear a ring tone from the headset when
there is an incoming call.
• The headset does not have an external ringer. You
can only hear the ring tone when you are wearing
the earpiece.If you have pressed Mute/Recall on
the headset when it is ringing, it mutes the ring
tone of the headset. The ring tone resumes on the
next call.
• You may have too many extension phones on
your telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other
phones.
• The layout of your home or office might be limiting
the operating range. Try moving the headset base
to another location, preferably to a higher location.
• Other electronic products such as TVs, radios,
computers and other DECT phones can cause
interference with your cordless headset. Try
installing your headset base as far away as possible
from these types of electronic devices.
• Install the battery again, and then place the
cordless headset in the headset base. Wait for the
cordless headset to re-establish its connection with
the headset base. Allow up to one minute for this
to take place.
• Your telephone line cord may be defective,
please call the Helpdesk on 0800 218 2182*
for further advice.