Digital cordless phone with answer machine (66 pages)
Summary of Contents for BT BT6500
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Designed to block nuisance calls Quick Set-up and User Guide BT6500 Digital Cordless Phone with Answering Machine...
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The default setting is four rings. If you want to change this, please see page 44-45. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT6500 if you use any other type of batteries. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
• The base station should turning cable back to secure. be plugged into the mains power socket all the time. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
No by pressing the Right option button to continue handset will switch off. Place the handset on the base or to the next prompt until set up is complete. charger to charge. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Eventually they’ll need replacing. For details on how to get replacement batteries, call the helpline on 0800 145 6789*. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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• For instructions on making a call, go to page 21. • For help personalising your phone’s settings, go to page 56. • For instructions on using the answer machine, go to page 41. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Allowed for each of the call types by highlighting not ring. each one: International, Withheld number, No Caller ID and Payphone using then select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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Calls made from within the UK mainland network are free. Mobile and international call costs may vary. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Delete selected or all contacts...33 Answer a call handsfree ....23 View the contact memory status ..34 Switch to handsfree during a call ..24 Redial ..........24 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Using the answer machine from the base ..........50 Outgoing messages......42 Switch the answer machine on or off .50 Record your own outgoing message..42 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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Change the handset display contrast .57 Using Call Waiting ......65 Change the handset name ....57 Using Reminder call ......66 Change the call settings ....58 Using Anonymous call reject .....66 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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Using additional handsets Registering an additional handset ..74 De-register a handset ......75 Internal calls between handsets ..76 Transfer a call ........76 Hold 3-way call .......77 ..........78 Help If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
From home screen, press and hold to dial BT 1571 or your stored speed dial number, see page 35. Press and hold to turn the handset ringer on or off. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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ECO/R (Recall) In idle mode, long press to turn Eco mode on/off, see page 26. R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX. Calls Left/Right In idle mode, press to move left or right between the new events highlighted on the display e.g.
On – Eco mode is on. * For full details of who has called you please make sure you have subscribed to Caller Display from your network provider. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Getting to know your phone Finding your way around your phone Your BT6500 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the next page. When the handset is switched on and at the home screen: 1.
Clock/Alarm Time AM/PM (AM or PM) Melody (Melody 1-15) Time and date Time format (12 Hours or 24 Hours) Time AM/PM (AM or PM) Date If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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Delete contact Delete call button pressing Memory status Send text Block number Delete all * If a message has been left on the answer machine. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
On when the handset is Press during playback Flashes when the line in the base charging. to pause playback. is in use or registration is taking place. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Auto answer matches an entry stored in your contacts list. On is the default setting. See page 58. 1. Press to accept the call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
1. During a call, select Mute by pressing the Right option button. The display shows Call muted and your caller can’t hear you. 2. Select Unmute to return to your caller. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
When the phone rings: the volume. 1. Press after the call has been answered. The call is transferred to the handset loudspeaker. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
38-40. Voicemail (BT 1571) 1. If you have subscribed to BT Answer 1571 you can press and hold to listen to your messages. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
The display will briefly show Ringer on or off before reverting to the idle screen with the icon displayed if the ringer has been turned off. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
2. Enter the access PIN and select . Incoming Calls is When set to On, the idle screen displayed, press Select. will display DO NOT DISTURB instead of the handset name. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Block calls and press Select. when a blocked call is received. You now have 2 choices: The handset or base will not ring. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Premium Rate settings saved. You will then be prompted to add calls are set to ‘Barred’. some VIPs if you haven’t already assigned any. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
4. Enter the new 4 digit access PIN and select OK, then enter it again when prompted and select OK. Access PIN saved will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Select Save when you’ve When storing a number, press and hold in the place finished. The display will show Contact saved. where you want the recall. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
If the entry has more than one number You can then scroll through the filtered list. saved under it you will need to highlight the number you want and then press again. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
30. 2. Press until Delete contact is highlighted and You cannot delete the press Select. special contact entries that are pre-programmed in the contacts list. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
2. Press until Memory status is highlighted and press Select. 3. The display will show the percentage of the contact memory used, e.g. 35% Full. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
List and press Select. Scroll to highlight the Speed dial button or select entry you want then press . The number will be dialled automatically. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Options. 3. Scroll to highlight Delete and press Select. 4. Delete speed dial x? is displayed, select Yes. Speed dial x deleted will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Payphone Calls are listed in chronological order with the most payphone recently received/made call at the top of the list. = a ringback call Ringback If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Options, Play message is the complete calls list. highlighted, press Select. The message will be played. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
2. Highlight Save number and press Select. a calls list entry to your contacts it will be saved on all handsets. 3. You now have two options: If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Ans. & Rec or Answer only and then select Save. Answer mode saved will be displayed and the current answer mode will be announced. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
5. Your message will be played back to you. Select OK if you’re happy with it or you can delete it by selecting Delete. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
3. Press to highlight the outgoing message mode you want: Ans. & record or Answer only and press Select. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
You can choose from 0-9 rings or Time saver. The default setting is 4 rings. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
5 rings. Select. 4. Press to display Max. msg length and then press to select the length you want and select Save. Saved will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Settings is displayed, press Select. 3. Press to highlight Call screening on/off press Select. 4. Press to display On or Off and select Save. Saved will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
46. messages these will be played after your new messages. Each message is played back with the day, date and time it was received announced. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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The default is private playback. You can’t delete messages that you’ve not played yet. Unless you delete a message, it’s automatically saved. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
To save this as a new contact, highlight New contact and press Select. Highlight the type of number, then press Select. Enter the contact name and select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
When the answer machine is switched On, the text ‘On’ will Press to toggle between On and Off. light up on the button. The setting is announced. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
5. Enter a 4 digit PIN of your choice and select OK. 6. Enter the 4 digit PIN again to confirm and select OK. The display will show Access PIN saved. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
On until you have set a remote access PIN. 3. Press to highlight Remote access and The default setting is Off. press Select. 4. On/Off is displayed, press Select. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
55 in, ‘Operating your answer machine remotely’. If you do not choose to switch your answer machine On, it will switch off when the call is ended. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Play main Menu Play all messages Skip back during playback Delete a message during playback Skip forward during playback Turn answer machine on Turn answer machine off If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
On, the handset will beep or Off for the Text message alert and select Save. at regular intervals when you receive a text message. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
. To revert back to the Kitchen the characters, then enter the new name and default handset name (Handset x), delete all the characters and select Save. select Save If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
4. Press to highlight the ringtone melody you want, then press to select the volume level you want and select Save to save your choices. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
4 digit PIN, then press OK. (Or, if If you make a mistake, select the current PIN is not 0000, you will be prompted Clear to delete a digit. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
5. Resetting <handset or base> settings… is displayed while the reset takes place. Once finished, <handset or base> settings reset back to default is displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
5. Delete data on all handsets and base? is displayed, select Yes. 6. Deleting all user data… is displayed. Once finished, All user data deleted is displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
(you will also need to select AM or PM if you chose 12 hour format), then press and enter the date. Select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
To activate a ten minute snooze, select Snooze or any not resume. other button (except or Stop). You can set snooze as many times as you want until you select Stop. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Set up. If you chose Cancel or Check status, the are not answered. service will be called, follow the spoken instructions or listen for confirmation/status. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
If you’ve subscribed to Caller Display, the display will show the caller’s details as well. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
For more information and general advice on handling will be called. Follow the spoken instructions or unwanted calls please go to listen for confirmation/status. bt.com/unwantedcalls If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
If you chose not to register during set up, you can register following these instructions: 1. Select Menu, scroll to display Text messages and press Select. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
To insert a symbol in your message, scroll highlight Insert symbol and press Select. Use the navigation buttons to highlight the symbol you want then select Use. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
4 seconds the home screen will return with the icon displayed with the number of text messages received underneath it. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
(or press , select a number from your contacts and press Select) then select Send. Save number Press Select. You now have two options: If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
• icon. Once read, the icon will be removed. 2. Press to highlight either Inbox, Drafts or Sent folder, then press Select. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
On but you can 3. Message alert is highlighted, press Select. turn this off if you want to. 4. Press to highlight On or Off and select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Select. Highlight either Send centre or Receive centre and select Edit. 4. Select Clear to delete the digits, then enter the new number and select Save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
The handset will then synchronise handset before you can register data with any other registered handsets, e.g. contacts, the new one. speed dials, handset names and text messages. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
6. The display will show De-registering handset and make and receive calls on the once successful the display will confirm the handset additional handset. has been de-registered. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
When the second call is answered, the first external caller will be put on hold. 3. Select Join and all callers will be joined in a 3-way call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
• Do Not Disturb may be switched on, see page 27. • Block nuisance calls may be switched on, see page 28. • Make sure the handset is registered to the base, see page 74. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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You hear the busy tone when you press • Make sure the handset is in range of the base. • Another handset registered to your BT6500 base may be on the line and Auto Join is switched off, please see page 58.
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STD dialling code. Can’t register a handset to a base • You can register up to five handsets to your BT6500 base and you can register your BT6500 handset to up to four bases. Check that you’ve not exceeded the limits.
Buzzing noise on my phone or on other electrical equipment nearby • Sometimes other electrical equipment can interfere with your BT6500 if it’s placed too close. We recommend that you place your BT6500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.
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Cannot send text • Check service centre number is correct including 1470P prefix (this is for BT lines. If you have another network provider please check the prefix number with them), see page 73. In order to send and receive text messages you must not withhold your number.
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For example, for the Send number, go to Menu - Text messages - Settings - Service centres - Send centre - Edit - amend the last digit and then press Save…. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. • BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
• Only use the power supply suitable for the BT6500. Using an unauthorised power supply will invalidate your guarantee and may damage the phone. The item If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
• There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
[ / / / ] Enter your remote access PIN here: [ / / / ] If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
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Available in other formats including braille, large print or audio CD. If you would like a copy, please call 0800 145 6789*. * Calls made from within the UK mainland network are free. Mobile and international call costs may vary. BT6500 (01/13) Issue 1...